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User profile for user: verjic verjic Author User level: Level 1 38 points Error 75 during update through Itunes on Iphone X

Hi, so my problem is a little more complex. IOS 13.3 was on the phone before problem appeared

Phone was working properly, I put it to charge and leave it. After I come back I found the phone with apple logo on it trying to boot, but after 3 mins it shutdown and started to boot again. So phone was in boot loop mode. I leave it like that for couple of hours, but nothing changed. I connected it to Itunes and tried to update software. At some point on Iphone screen appeared the bar that update is going on, but Itunes threw an error 9. I ejected the phone and tried again. Second time during update appeared error 75. I tried another 2 times and now only error 75 appear. I know that I have very little memory. Under 1 GB was before Iphone gone in Boot Loop. I did not try restore, because I have some data that I did not backup, so I still hope I can recover this data. Also If I do Hard restart now phone always stay in recovery mode, how can I exit recovery mode?

What means this 75 Error?

Thank You

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iPhone X, 13

Posted on Feb 8, 2020 5:04 AM

Me too (629) Me too Me too (629) Me too Reply Question marked as Top-ranking reply User profile for user: SravanKrA SravanKrA Community+ 2024 User level: Level 10 413,928 points

Posted on Feb 8, 2020 6:21 AM

Try this first --> If you see an error when you update or restore your iPhone ...

Next if not solved --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

Contact Apple Support to set up service if you have any of these issues:

• You still see a black screen after charging, force restarting, or following the steps in this article.
• You see a black screen, but you can hear alerts, sounds, and vibrations.
• The screen remains black, but the device chirps when you unmute it and connect it to power.
• Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
• You can't force your device to restart because a button is broken or stuck.
• Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

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Question marked as Top-ranking reply User profile for user: SravanKrA SravanKrA Community+ 2024 User level: Level 10 413,928 points

Feb 8, 2020 6:21 AM in response to verjic

Try this first --> If you see an error when you update or restore your iPhone ...

Next if not solved --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

Contact Apple Support to set up service if you have any of these issues:

• You still see a black screen after charging, force restarting, or following the steps in this article.
• You see a black screen, but you can hear alerts, sounds, and vibrations.
• The screen remains black, but the device chirps when you unmute it and connect it to power.
• Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
• You can't force your device to restart because a button is broken or stuck.
• Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

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User profile for user: magui2810 magui2810 User level: Level 1 9 points

Feb 11, 2020 12:00 PM in response to verjic

I have currently the same problem and i never did any backup i wasnt aware about this. Can anyone tell me how can i fix error 75 and updating the phone without data loss?

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Error 75 during update through Itunes on Iphone X

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