Government To Citizens (G2C) - GSA

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Government to Citizens (G2C)

Getting closer to the public you serve.

The purpose of G2C is to empower federal agencies to evaluate decentralized workplace locations for their organizations. By relocating federal employees to communities where they can interact with constituencies directly, this initiative aims to attract and retain great public servants while better serving the American people. 

Government to Citizens (G2C) Playbook

The Government to Citizens (G2C) Playbook presents a strategic and data-driven framework for evaluating relocation, which is modeled after private-sector standards. It provides a methodology for using location as a catalyst for optimizing an agency’s mission and operational strategy. The playbook provides guidelines for conducting dialogue and planning about decentralization that focus on long-term agency vision, communications, innovations in organizational operations, workforce talent, and geography. The G2C Playbook is a collaboration between GSA, OMB, OPM, and DOL.

Read or Download the Government to Citizens (G2C) Playbook

Background

Government to Citizens (G2C) rethinks the location and design of the federal workplace to maximize an agency’s service to the American people. An agency should reflect internally to identify opportunities, within both their operational and support functions, to create an integrated experience for those they serve. G2C empowers an agency to make data-driven location decisions which can optimize front/back office processes, reach talent and provide efficient public service.

Contact Us

External Resources

U.S. Department of Labor resources:

• Economic Summaries by State/City
• Metropolitan Statistical Areas (MSA) by State

U.S. Office of Personnel Management resources:

• OPM Statistical Information About the Federal Civilian Workforce
• Workforce Reshaping Overview
• Planning a Strategic Approach

Print Page Email Page Last updated: Jun 2, 2025 Top Glossary

• For federal customers

  • Overview
  • Government to Citizens (G2C)
  • Occupancy Agreement Space Inventory System (OASIS)
  • Maintaining safe environments around high-risk operations
  • USE IT Act and Occupancy Data
  • Occupancy planning and requirements development
  • Opt to lease furniture and IT to save money
  • PBS customer services and resources
  • PBS OASIS user tips and FAQs
  • Policies and resources for managers
  • Voice of the customer

1 Choose a location

Error, The Per Diem API is not responding. Please try again later.

No results could be found for the location you've entered.

Get my location Current location OR State - Select - Alabama Alaska Arizona Arkansas American Samoa California Colorado Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Virgin Islands Washington West Virginia Wisconsin Wyoming City (optional) OR ZIP

Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense.

Rates for foreign countries are set by the Department of State.

2 Choose a date

Select fiscal year - Select - 2026 (Current federal fiscal year) 2025 2024 OR Travel start date (mm/dd/yyyy) Travel end date (mm/dd/yyyy)

Rates are available between 10/1/2023 and 09/30/2026.

The End Date of your trip can not occur before the Start Date.

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Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include"all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.