H.ear On 3 Wireless NC (WH-H910N) | Help Guide | Controlling The ...

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Controlling the audio device (Bluetooth connection)

If your Bluetooth device supports the device operating function (compatible protocol: AVRCP), then the following operations are available. The available functions may vary depending on the Bluetooth device, so refer to the operating instructions supplied with the device.

You can use the touch sensor control panel to perform the following operations.

• Play/Pause: Tap the touch sensor control panel twice quickly (with an interval of about 0.4 seconds).

  

• Skip to the beginning of the next track: Swipe forward and release.

  

• Skip to the beginning of the previous track (or the current track during playback): Swipe backward and release.

  

• Fast-forward: Swipe forward and hold. (It takes a while until fast-forwarding starts.) Release at the desired playback point.

  

• Fast-reverse: Swipe backward and hold. (It takes a while until fast-reversing starts.) Release at the desired playback point.

  

• Increase the volume: Swipe up repeatedly until the volume reaches the desired level.

  

• Decrease the volume: Swipe down repeatedly until the volume reaches the desired level.

  

• To change the volume continuously: Swipe up or down and hold. Release at the desired level.

Note

• If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset.
• The available functions may vary depending on the connected device. In some cases, it may operate differently or may not work at all even when the operations described above are performed.

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• Getting started
  • What you can do with the Bluetooth function
  • About the voice guidance
  • Supplied accessories
    • Checking the package contents
    • Folding the headset
  • Parts and controls
    • Location and function of parts
    • About the indicator
  • Power/Charging
    • Charging the headset
    • Available operating time
    • Checking the remaining battery charge
    • Turning on the headset
    • Turning off the headset
• Making connections
  • How to make a wireless connection to Bluetooth devices
  • Easy setup with app
    • Connecting with the “Sony | Headphones Connect” app
  • Android smartphone
    • Pairing and connecting with an Android smartphone
    • Connecting to a paired Android smartphone
    • One-touch connection (NFC) with an Android smartphone
    • Disconnecting the Android smartphone with one-touch (NFC)
    • Switching the device by one-touch (NFC)
  • iPhone (iOS devices)
    • Pairing and connecting with an iPhone
    • Connecting to a paired iPhone
  • Computers
    • Pairing and connecting with a computer (Windows 10)
    • Pairing and connecting with a computer (Windows 8.1)
    • Pairing and connecting with a computer (Windows 7)
    • Pairing and connecting with a computer (Mac)
    • Connecting to a paired computer (Windows 10)
    • Connecting to a paired computer (Windows 8.1)
    • Connecting to a paired computer (Windows 7)
    • Connecting to a paired computer (Mac)
  • Other Bluetooth devices
    • Pairing and connecting with other Bluetooth devices
    • Connecting to a paired Bluetooth device
  • Multipoint connection
    • Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection)
    • Connecting the headset to 2 Android smartphones (multipoint connection)
    • Connecting the headset to an Android smartphone and an iPhone (multipoint connection)
  • Disconnecting Bluetooth connection (after use)
  • Using the supplied headphone cable
• Listening to music
  • Listening to music via a Bluetooth connection
    • Listening to music from a device via Bluetooth connection
    • Controlling the audio device (Bluetooth connection)
    • Disconnecting Bluetooth connection (after use)
  • Noise canceling function
    • What is noise canceling?
    • Using the noise canceling function
  • Listening to ambient sound
    • Listening to ambient sound during music playback (Ambient Sound Mode)
    • Listening to ambient sound quickly (Quick Attention Mode)
  • Sound quality mode
    • About the sound quality mode
  • Supported codecs
  • About the DSEE HX function
• Making phone calls
  • Receiving a call
  • Making a call
  • Functions for a phone call
  • Disconnecting Bluetooth connection (after use)
• Using the voice assist function
  • Using the Google Assistant
  • Using Amazon Alexa
  • Using the voice assist function (Google app)
  • Using the voice assist function (Siri)
• Using the apps
  • What you can do with “Sony | Headphones Connect” app
  • Installing “Sony | Headphones Connect” app
• Important information
  • Precautions
  • License notice
  • Trademarks
  • Customer support websites
• Troubleshooting
  • What can I do to solve a problem?
  • Power/Charging
    • Unable to turn on the headset.
    • Charging cannot be done.
    • Charging time is too long.
    • The headset cannot be charged even if connecting the headset to a computer.
    • The remaining battery charge of the headset is not displayed on the screen of smartphone.
  • Sound
    • No sound
    • Low sound level
    • Low sound quality
    • Sound skips frequently.
    • The noise canceling effect is not sufficient.
  • Bluetooth
    • Pairing cannot be done.
    • One-touch connection (NFC) does not work.
    • Unable to make a Bluetooth connection.
    • Distorted sound
    • The Bluetooth wireless communication range is short, or the sound skips.
    • The headset does not operate properly.
    • Cannot hear a person on a call.
    • Low voice from callers
  • Resetting or initializing the headset
    • Resetting the headset
    • Initializing the headset to restore factory settings