HMRC Charity Tax Helplines

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Use the following links to contact HMRC helplines regarding common charity tax queries:

Charities and Community Amateur Sports Clubs
- Tel: 0300 123 1073; or
- Write to: Charities, Savings and International 2, HM Revenue and Customs, BX9 1BU, United Kingdom
- Specific HMRC helplines include:
  - Send a Charities and Community Amateur Sports Clubs (CASCs) query
  - Send a Charities and VAT query
  - Send a Charities and VAT query if you are a business that supplies to charities
  - Send a VAT CASC enquiry
Creative industry tax reliefs
- Tel: 0300 123 3440; or
- Write to: HM Revenue and Customs, Creative Industries Unit, Manchester Incentives and Reliefs Team – S0733 Newcastle upon Tyne, NE98 1ZZ, United Kingdom
Fraudulent HMRC emails, text messages and suspicious phone calls
Imports and exports: general enquiries
- Tel: 0300 200 3700; or
- Write to: HM Revenue and Customs – CITEX Written Enquiry Team, Local Compliance S0000, Newcastle, NE98 1ZZ, United Kingdom
Off-payroll/IR35
- Tel: 0300 123 2326; or
- Write to: HM Revenue and Customs, IR35 Customer Service Unit, S0733, Newcastle Upon Tyne, NE98 1ZZ, United Kingdom
Trusts
- Tel: 0300 123 1072; or
- Write to: HM Revenue and Customs, Trusts, BX9 1EL, United Kingdom
VAT: reliefs for disabled and older people
- Tel: 0300 123 1073; or
- Write to: Charities, Savings and International 2, HM Revenue and Customs, BX9 1BU, United Kingdom

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