Home Benefits For The NHS And Their Staff - Liaison Onecall

Lucy Manning - Head of Employee Relations at SW Ambulance

South Western Ambulance Service have thoroughly enjoyed working with Liaison One Call. Their team has been incredibly responsive and helpful in designing our Wellbeing Portal, which we have proactively shared with all of our teams and people across the Trust. The portal has been received extremely well, with lots of people actively engaging with the information and seeking out new ways they can proactively look after their physical and mental wellbeing.

We look forward to continuing to build on the informative and extensive information that is contained within the portal. This is made possible through the support offered through Liaison One call, who are both very responsive and supportive to ensure the Wellbeing Portal is tailored for our Trust and the needs of our people and teams.

Perter Absolem – Associate Director of Workforce at Kings College Hospital.

Peter’s team in an effort to reduce staff recruitment costs and improve workforce retention at Kings College Hospital,  introduced additional work life balance benefits via a Salary Sacrifice programme from Liaison OneCall resulting in savings in excess of £1,000,000 over three years on workforce retention alone.

“So good has staff participation been that we are now into our 12 benefit window and the savings for both the Trust and the staff engaged in the programme are increasingly significant.  For a programme that costs nothing and is entirely managed remotely we are retaining a happier and more engaged workforce. 

Overall the Trust seen a drop in the number of annual levers by about 100, which in turn reduces recruitment costs by about £400,000 a year.”

Greg Masters, Senior Human Resources Manager from London Ambulance Service

Summed up the key benefits for a trust to run a Home Technology Benefit Programme for staff.

“London Ambulance recently started the home technology benefit with Liaison Onecall and has found the results to be compelling. Staff take up is excellent, staff savings across the range of products is very competitive, as are the CIP savings to the Trust. “

After the very first programme ran, staff were asking, when it will be running again. It has helped tick the well-being box, staff moral and has made a significant contribution towards keeping staff which is a major issue for our Trust and something we are constantly looking to address”