How To Fix HR - Harvard Business Review

SKIP TO CONTENTCorporate governanceHow to Fix HR

by Gary Kaufman

From the Magazine (September 2006)
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Summary.   

Reprint: F0609H HR departments should be held responsible for their companies’ performance, not just for programs that provide services and support to staff.Leer en españolLer em português
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In my 34 years working in and around human resources, I’ve found that most HR departments are mired in power struggles, bureaucratic programs, and miscellaneous special projects when they should be focused on one objective: maximizing organizational performance. It’s tempting to blame this sorry state of affairs on HR alone. But the fundamental reason has to do with lack of leadership by companies’ senior managers—the CEOs, COOs, and company presidents whose jobs are to focus the various departments on accomplishing the organization’s goals.

Read more on Corporate governance or related topics Performance indicators, Leadership, Organizational culture, Human resource management and Operations strategyA version of this article appeared in the September 2006 issue of Harvard Business Review.GKGary Kaufman (garykaufman@comcast.net) is an industrial/organizational psychologist and human resources consultant based in Gallatin, Tennessee.
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Read more on Corporate governance or related topics Performance indicators, Leadership, Organizational culture, Human resource management and Operations strategy

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