How To Identify Exact Specifications Of A HP Laptop Knowing Its Serial ...

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Learn more about Teams How to identify exact specifications of a HP laptop knowing its serial number? Ask Question Asked 5 years, 2 months ago Modified 2 years, 1 month ago Viewed 137k times 7

I'm about to buy a used HP laptop. The model is known (HP EliteBook Folio 1040 G3), but this model can be shipped with different CPU, RAM, SSD, screen, etc.

I'd like to know what specific hardware is installed in this laptop. My motivation is simple; prices could vary significantly (consider 1920×1080 TN display with no WWAN antenna versus 2560×1440 IPS display with touch and WWAN). In fact, I only need info about parts that are soldered on the motherboard and can not be easily changed.

The seller has also sent me the serial number of the laptop to let me find the information myself, but it seems I can't.

1. So I went to HP official site.
2. The only serial number search I found seems "Check Warranty" page.
3. I chose country of purchase and typed the serial number.
4. The site opened the page that shows warranty status.
5. From there, I can navigate The Product Home page shows only general information.

6. From there, I can navigate to Product Information → Specifications, and it shows me a general Specifications page, with all variety of components that could be in this particular model. For instance, this is what is said about the display, and this seems useless for me:

   Non-touch 14 in diagonal LED-backlit FHD+ Anti-glare SVA (1920 x 1080), 300 nits 14 in diagonal LED-backlit FHD+ Anti-glare SVA (1920 x 1080), 300 nits with WWAN 14 in diagonal LED-backlit FHD+ Anti-glare SVA (1920 x 1080), 300 nits with camera 14 in diagonal LED-backlit FHD+ Anti-glare SVA (1920 x 1080), 300 nits with camera and WWAN 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits with WWAN 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits with camera 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits with camera and WWAN Touch 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits with camera 14 in diagonal LED-backlit QHD UWVA (2560 x 1440), 340 nits with camera and WWAN

So, my question is, how do I find what specific parts were included in the very laptop which is identified by a known Serial Number?

• specifications
• serial-number

Share Improve this question Follow asked Oct 12, 2019 at 20:00 Be Brave Be Like UkraineBe Brave Be Like Ukraine 76133 gold badges1414 silver badges2626 bronze badges 1

• 3 Go to support.hp.com and type in the serial number where it tells you to to “identify your product for manuals and specific product information.” – Appleoddity Commented Oct 12, 2019 at 20:24

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Sorted by: Reset to default Highest score (default) Date modified (newest first) Date created (oldest first) 12

In this situation I have always used the HP parts surfer website, punch in your serial number and will list all the parts for that HP product specific to the serial number.

Share Improve this answer Follow edited Oct 26, 2022 at 17:23 answered Oct 12, 2019 at 23:03 MoabMoab 58.6k2121 gold badges115115 silver badges179179 bronze badges 1

• 3 From the website: To protect the privacy and security of our users, we have upgraded our site to HTTPS. The unsecured URL will be removed soon, so please use our new URL: partsurfer.hp.com – TheDavidFactor Commented Oct 24, 2020 at 14:30

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