HP India Customer Care No. 1800 258 7170

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Follow us on: FacebookTwitter Home › Printer/Scanner › HP Customer Care No. 1800 108 4747 HP Customer Care No. 1800 108 4747 Updated on Friday, 13 September 2024 - 4:38pm Company Logo Organization: HP Toll free Number(s):
  • 1800 108 4747 (For Customer Support)
  • 1800 258 7270 (For Support)
  • 1800 419 4962 (For Online Support)
  • 1800 3003 3003 (Dial A Cartridge- From Reliance Within India )
  • 1800 180 1810 (For Shopping Call Centre)
  • 1800 425 4999 (To Speak With A Sales Specialist)
  • 1800 108 4746 (For Online Support)
  • 1800 108 4750 (Alternate No. For Online Support)
  • 1800 258 7170 ( For Technical Support After Sales, Mon-Fri, 9am-5:30pm)
All India Number(s):
  • 1860 258 3079 (For After Sales Services)
  • 022-6101 4560 (For WhatsApp Support After Sales, Mon-Fri, 9am-5:30pm)
International Numbers: +1 (833) 750-0500 (For Sales WhatsApp Support) +1 (833) 595-0700 (For Post Sales WhatsApp Support) +1 (951) 421-1432 (WhatsApp Support For Complaint/ Feedback) Website: Official Website
IVRS Menu: 1800 108 4747 IVRS Menu: 1800 258 7270 / 1800 258 7170 IVRS Menu: 1800 425 4999
Press 1: For Technical Support, Order Status Or Gift Redemption
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Emails

  • hpstoreindia [at] customerservice [dot] team (For general query)
  • in [dot] contact [at] hp [dot] com (For new product purchase/business customers)
  • opsmanager [at] hp [dot] com (For feedback/ complaints)
  • servicehead [at] hp [dot] com (For service head)
  • in [dot] ced [at] hp [dot] com (For feedback on HP service and support)

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Return And Refund Procedure

  • If you have any query/complaint Return And Refund, then you can contact at 18001084747 .
  • You can return your order within 7 days after shipped.
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Branch Offices

Sr.No. Location Company Address
1 Bangalore (GeBC Embassy Prime) HP Computing and Printing Systems India Pvt. Ltd. HP PPS Service India Pvt Ltd No 66/2 Ward no 83, Embassy prime, Bagmane Tech park, CV Raman Nagar, Karnataka, 560093
2 Mumbai (Commerez Building, Int. Bus. Park) HP India Sales Private Limited 5th Floor North Side, Commerz, International Business Park, Oberoi Garden City, Goregaon East, Mumbai, Mumbai Suburban, Maharashtra, 400063
3 Bangalore (Pritech Park- SEZ) HP PPS India Operations Pvt Ltd SY No. - 51-64 4, 6th Block Wing A, Pritech Park- SEZ, Bellandur Village, Bengaluru, Karnataka, 560103
4 Bangalore (Salarpuria Arena) HP India Sales Private Limited 24, Kothari arena, 2nd Floor, Hosur Main Road, Adugodi, Bengaluru – 560030
5 Bangalore (ECN) HP Computing and Printing Systems India Pvt. Ltd. HP PPS Service India Pvt Ltd Kalyani Platina, Survey No 1,6 24 of Kundalahalli Village, KTP Ebony Building, Opp Brooke Field Hospital, K R Puram Hobli, White field, Bengaluru, Karnataka, 560066
6 Bangalore (ECP) HP Computing and Printing Systems India Pvt. Ltd. HP PPS Service India Pvt Ltd Tower 1 E city, Sy Nos 94 1c and 94 2, Veerasandra village, Attibele Hobli, Anekal taluk, Electronic City Phase -1, Bengaluru, Karnataka, 560100
7 Gurugram HP India Sales Private Limited Block - V, DLF City, DLF Downtown, Commercial Site, Phase - III, Sector - 25A, Gurugram, Haryana, 122002
8 Hyderabad HP India Sales Private Limited 1st Floor, Road No. 1, Midtown Plaza, Banjara Hills, Hyderabad
9 Kolkata HP India Sales Private Limited Block BP, Salt Lake Electronics Complex, Plot 3, Sector 5, Bidhan Nagar, North Twenty Four Parganas, West Bengal, 700091

Address

HP Computing and Printing Systems India Pvt. Ltd. No 66/2 Ward no 83, Embassy prime, Bagmane Tech Park, CV Raman Nagar, Karnataka, 560093

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Comments

Mon, 13/02/2012 - 11:23am — Ashish (not verified)

hp business 2800 inkjet printer

hp business 2800 inkjet printer window 7 64 bit compatiable driver not found so plz provide the hp business 2800 inkjet driver window 7 64 bit compitable

  • reply
Tue, 07/02/2012 - 7:12pm — sanjay name (not verified)

hp pavilion g series

we are not provided with the genuine windows CD.

  • reply
Sat, 28/01/2012 - 4:12pm — NAJAF KHANJI (not verified)

always delay ( case no 4669165733 )

i registered the above case on 27th jan 2012 at 9-05 am and was told that i would receive a call from pune based simtech computers . after enquiry with them i was told that the said case has not yet forwarded to them,. today is 2 nd day and same story . please do the needful

  • reply
Thu, 12/01/2012 - 1:26pm — Anand Singh (not verified)

call lock for hardware problem in AIO PC.

dear sir,

My Costomer heaving some problems in their PC's. and PC is in the warrrenty Period. Problem heaving following: 1. Dvd r/w is not working model compqa AIO 2030 ix 2. Time and Date is not update after shut down (battary Problem) for model compaq AIO 1020 ix

Plz provide me perfact information about e-mail Id their i am call locking for online warranty provided by company and axectly toll free no. for call lock.

Anand Singh Suman Inofysys (Sumerpur) +91-9001134123 +91-9785938694

  • reply
Sun, 08/01/2012 - 12:15am — riddhika (not verified)

theft laptop

plz intimate that if you have any systematic procedure to capture theft laptop( pavallion series)

I t is urgent . if reply plz do the it as soon as possible

  • reply
Sat, 24/12/2011 - 11:20pm — rakesh mishra (not verified)

networking problams

dear sir i tried to my mobile phone connect to my pc but still not able through usb & blutooth but wifi connnected so pls send me soolution my no 9409479079 pc pavillion dv4 2110 mobile- huawei u-8180-1

  • reply
Sat, 24/12/2011 - 3:23pm — Ashok Jadhav (not verified)

HP Laptop heating

Dear All, I had purchased a HP laptop Sr.No4667309881, and since the day i have purchased the laptop i have been Incessantly following up with your represntative for the issue of my laptop getting heated and the battery not working as per the standard time. There has been three visit for the said complaint from HP representative but the problem is not solved, again your company executive had informed us that he would be coming today by 1000 hrs to get the issue close but till time there is no one from HP nor did i received any call from HP. Is this the service HP provides to its customer

Request you to look into the matter on priority and hoping for the best service as per the name frame of HP. Regards, Ashok Jadhav

  • reply
Sat, 09/03/2024 - 5:59pm — Vikrant kumar (not verified)

Laptop heating

1hour se any video then laptop should heating maximum which cause system should be not working properly so please solve this problem

  • reply
Sat, 17/12/2011 - 8:55pm — vijay bhadouria (not verified)

complain about the problem on laptop screen

sir yesterday i was cleaning my laptop screen after cleaning the screen i saw that there was some patches on the screen of my laptop sir i am very disturb as your costumer care no. is also not geeting my call.......means i am unable to talk to custumer care so pleas call me as fast as u can on 8960122717

  • reply
Wed, 14/12/2011 - 1:04pm — o/o PMG PLI/RPLI Nagpur (not verified)

regarding problem HP laserjet printer Model NO.HP LJ P3015 DN.

HP Laserjet printer Model No.HP LJ P3015 DN. Serial No.VNBXB9JSD8 was installed at PLI/RPLI section RO Nagpur on 24-03-2011. it was purchased by order No.18-01/2003-LI (Plan) PT=MRC10-1590-08 By Dept of Post Dak Bhavan New Delhi. The said printer are not working properly since 20 days. and I try to register the compliant on Toll free, but the complaint is not registered so far. It is requested to kindly register the complaint and repair the fact at the earliest. as the printer is in warranty period.

SA RPLI Section RO Nagpur

  • reply
Sat, 10/12/2011 - 11:25am — Avishek (not verified)

The worst part about HP

The worst part about HP support numbers is that the number they provide itself is INVALID.

As per the hp site the number for their support is 1800112267 (BSNL/MTNL lines within India), 30306363. The 1800 number above has one digit less and its been published everywhere. Is HP hiding from customer support or what? The other one doesn't have an STD code. WOW... both cannot be a coincidence!

HP.... wake up.... its all about service when you are selling laptops else we have other options too

  • reply
Thu, 19/01/2012 - 7:21pm — Anonymous (not verified)

Hi... Please check the Toll

Hi... Please check the Toll free number is working.

  • reply
Wed, 07/12/2011 - 11:06pm — SHREYA MILIND (not verified)

Request for help in retrieving my stolen HP Laptop

Dear Sir, I have to state that I had purchased one HP Pavilion dm4 1029 Laptop from Origin Infomedia Pvt. Ltd., Pennar Road, Sakchi,Jamshedpur on 19.07.2010 with Invoice No. DIPL/01645/1011. I was travelling today in Bhagalpur-Anand Vihar Garib Rath train in 3AC coach No. G8/14. My bag containing the above mentioned Laptop ( Pavilion dm4 1029 TCNV0240G94) was stolen in between 3AM and 5AM near Allahabad for which an FIR (FIR No. 20110084 dated 07.12.2011 ) has already been lodged at Anand Vihar Rail Police Station, New Delhi . As this Laptop opens after reading finger impression password it is NOT possible for anyone to open and operate the said Laptop except the HP Service Center. In the light of the above facts you are requested to kindly refuse any such request for opening & operating the said Laptop after taking the said Laptop in your possession and inform the undersigned as well as Anand Vihar Rail Police Station, New Delhi, about the fact of having the said Laptop in your possession. For this act of cooperation, I shall remain ever thankful to you. Thanking you, Sincerely yours Shreya Milind, C/o Dr.M.K.Sinha, HIG-A/1A,Madhab Bag Colony,Mango, PO-Azadnagar,Jamshedpur-832110.

Delhi Address: B-172,Naraina Vihar, Opposite:Mini Stadium, Naraina Vihar,New Delhi. Phone No. 09654384901,08051101557,09431184415,09431372559,08051101683,08877214313

  • reply
Sun, 27/11/2011 - 8:06pm — ganesan satish (not verified)

bought new laptop dv6165tx- dead on arrival

respected sir i bought a new laptop on november-24,when i tried to boot the laptop it took 4 hours just to get to windows.on the windows screen i was not able to do any task,so i called hp helpline and they asked me to do some test in the bios after which i was told that it was a d.o.a. issue and that my laptop would be replaced.as i was instructed to take the laptop to MAHA ELECTRONICS CHENNAI,the service personnel there told that there will be no replacement and they will have to test the laptop for 3 days when i requested for a replacement i was asked a question why did you come to us? u should take it wherever u bought it and talk to them. now im stuck with a rs-59,000 brick my case ref no-4666835285

  • reply
Sat, 24/12/2011 - 1:04am — prashant anand (not verified)

HP BRAND & HP DV6165tx & HP CUSTOMER CARE ALL ARE BULL SHIT

i spent 57,000 for my new HP DV-6165tx laptop from motherfucker comcare velachery shop. it is only 45 days old laptop & hanged more than 45 times......... those motherfucker HP person are still not able to solve my issue & comcare is not taking any responsibility.

Never ever buy any hp products.

Case ID 4667668253' 4635665771 4636311742 & 4667397168 my complain nos to HP

please contact me 4 more detail- 9884990122

  • reply
Mon, 16/01/2012 - 2:20pm — Amrendra (not verified)

Beware Of HP

Dude I have same problem......

these days HP is Worst of worst.....

  • reply
Thu, 24/11/2011 - 4:43pm — Amiruddin (not verified)

Complaint regarding the printer and service center

Sir i have purchased A printer from "pacific technologies",aligarh. And my printer i.e HP Officejet J4580 is not working properly and my printer is in warranty and i have submitted APPROX. 4 TIMES my printer to the local service center of HP and they gave me no response at all now what can i do.further i may register my complaint in comsumer court .

- AMIRUDDIN Automobile Service 9412384999

  • reply
Wed, 09/11/2011 - 3:10pm — T V Krishnamurthy (not verified)

HP Netbook

I bought a HP netbook recently. It came with Windows7 and Microsoft office starter preloaded. Now Microsoft starter does not work. How do I get it to work?

  • reply
Tue, 08/11/2011 - 6:09pm — Koustubh Pathak (not verified)

required a certified information mail regarding HP pavilion dv6

Dear Sir/Madam,

I'm Koustubh Pathak from Indore (M.P.) . I'm planning to buy your new DV6 series laptop, i.e HP Pavilion DV6-6119 TX , my dad went to Nagpur for gathering information & review about the same, he went to 2-3 dealers also , but every one told him that the same model (above mention) has DISCONTINUED by HP ... So we are in confusion that is it true or just a fake information. My request to you is that kindly send me a authorized mail regarding continue / discontinued of same model so that i can move ahead and purchase the same as soon as possible.

Regards, Koustubh Pathak 30, Bairathi Colony No.1 Pagnis Paga Main Road, Indore.(M.P.) E-mail: koustubhpathak [at] gmail [dot] com Mobile: +91-9179620077 +91-9425610661

  • reply
Fri, 04/11/2011 - 2:12pm — Swapnil Pandey (not verified)

feedback

To- The Manager/Director H.P.

Dear Sir,

My son Mr. Swapnil H.Pandey has purchased one H.P. laptop model dv4-2106tx from Baba Infotech,tilak road,Pune invoice?dc no. TR/15502 on 16th March 2010. After 2 months(i.e.May '10) the laptop started giving troubles(constant irritating beep sound). My son consulted your authorised service centre H.P.Simtech Pune. They kept the laptop under observation but could not diagnose the fault. They were presented with the same issue 7-8 times hence laptop was most of the time with the service centre. Somehow,in Jan'11, they changed the systemboard but the problem remained same. Thereafter in March 2011, they observed the fault and repaired accordingly.This was all in warranty period. Again after a months(i.e. April'11) the laptop stopped working. My son took it to service centre who have submitted a quotation no. 4635440530 for Rs.19,606 for changing the same part and repairing.

My dear sir, at the time of purchase I had many options but I instructed my son to go for H.P. laptop with a trust that its a good brand. Now I think it was my wrong decision. The frequent problems with the laptop and harresment accordingly has changed my view. My purpose to write you this letter is to seek advice in this regard and to know who is responsible for this problem/situation.

A) The manufacturer (H.P.) who has no control over quality. B) The service engineers who could not find out the fault upto 10 months and still not sure that it will work properly C) The customer- who wasted this valuable time taking rounds of your service centre and suffered mental irritation accordingly.

Your advice in this regard will be highly appreciated.

Thanking you.

Your's faithfully,

H.K.Pandey

  • reply
Wed, 02/11/2011 - 12:28pm — banwari (not verified)

purses

we have purses new printer and scener

  • reply
Wed, 02/11/2011 - 12:12am — A.SURESH KUMAR (not verified)

printer not working

Sir, Pls help me to assit one person to do tecnical problem in my Printer. With regards, A.Suresh Kumar.

  • reply
Tue, 01/11/2011 - 7:54pm — Vijay gandhi (not verified)

Laserjet stolen..hp support refused to file a stolen report

Hi.i hv purchased laserjet1020 plus on 22 feb 11 and thats in warranty. It was stolen a week back during diwali holidays from my home and home office and i called hp phone support today to inform and register a stolen report so any 1 who calls for the same printer in future can be tracked and requested the ph rep to put a red/stolen tag on my printer serial num... He refused to do say and told me that he will not open a case for it and told me to go to police whoch i already did. He said they will help me and that rep didnt bother to understand that i dint ask him to locate or find the thief and my printer but just take note of a ''stolen '' tag on this printer and create a case but he did not listen to me and said he cant do so and cant open a case ...

'''this is ridiculous and annoying as well.. Dell puts a red tag and a stolen flag on the tag of their products why cant hp?'''PATHETIC SERVICE.I WOULD NEVER RECOMMEND ANY 1 TO BUY HP PRODUCTS.

  • reply
Sat, 29/10/2011 - 9:40pm — skbar50 (not verified)

Dismal experience in an HP Outlet, HP World, City Centre

Recently I approached HP World, City Centre Saltlake, Kolkata as my HP desktop was not working. HP World, City Centre claimed that they also provide services. They took my computer and told me they will look at the problem and inform me the repairing cost over phone. After 10 days when I didn’t get any call from them I went to the shop again. I found my computer lying at the same in their shop as if nobody touched on it since I left it there. They told me that the motherboard will have to be replaced which will cost around Rs.6000/. Given the nature of the problem I was not very convinced about their diagnosis. I told them that I will take the computer and I don’t want this to be repaired by them. Then they asked me to pay Rs.500/ otherwise they will not allow me to take the computer. Then I had no choice but to pay them Rs.500/ to get back my computer. Then I took the same computer to another computer service centre in BE block, Saltlake. They told me that this is a OS related problem and a reinstallation will solve the problem. I would like to draw attention of HP about my ordeal in one of their authorized outlet. We respect the brand HP. If we get such treatment in a shop flaunting HP logo and HP World name in front of it, this will be a very disappointing experience from company like HP.

  • reply
Sun, 16/10/2011 - 12:18am — PRAVEEN KUMAR (not verified)

APPLICATION FOR SYSTEM PROBLEM

SIR, THE PROBLEM IS THAT, MY LAPTOP HP 630,WHICH I BOUGHT A FEW DAYS AGO. SHOWING SOME SHORT OF PROBLEMS, LIKE 1- SELF SHUT DOWN 2-NOT RESPONDING OF TASK MANAGER 3-DISPLAY BREAK DOWN SO I WANT YOU TO PLEASE PROVIDE SOME HELP EITHER ONLINE OR BY MAILING FEASILITIES.

THANKING YOU.

PRAVEEN KUMAR PRAVEENSONU85 [at] GMAIL [dot] COM CONTACT NO. +919359170645

  • reply
Sat, 15/10/2011 - 1:35pm — Akhilesh Kumar (not verified)

Status of my complain no. 4665347820

Pls Update me about my complain no 4665347820.

from Akhilesh Kumar BHiwani

  • reply
Thu, 13/10/2011 - 8:01pm — Anonymous (not verified)

HP ADOPTER WITH OUT CONNECTER

I have a hp laptop( MODEL NO: HP PAVILION DV4 2110 TU). i want to know the price of compatible hp chargers ( adopter with out connecter) with my pc.

  • reply
Thu, 13/10/2011 - 6:21pm — mohan Das (not verified)

Laptop keypad not working

Laptop keypad not working

Send HP customer executive contact number, so we can do call log for replacment of not working keypad.

Please do the needful asap.

  • reply
Thu, 02/05/2024 - 5:50pm — Rohit (not verified)

hp leptop keybord light not working

my hp laptop probook 11g2 keybord light is not working so plz tell what shuod i do

  • reply
Wed, 12/10/2011 - 3:06pm — prabhu (not verified)

great

i purchased hp printer

i used 3years with no problem aafter that paper pichup problem i go to service center mount road

they are rectify the problem in two days

in resonabale price with original hp parts

regss

prabhu.b 7871229345

  • reply
Tue, 11/10/2011 - 3:45pm — NIKUNJ (not verified)

My Hp Pavilion tc1000 Laptop not start on POST.

Pls Positive rply for me to slove the problam ..............

  • reply
Mon, 10/10/2011 - 10:44am — Pavan Reddy (not verified)

Download Drivers

I purchased Pavilion dv4 laptop , now i want to change OS like Windows 7 to Windows 2003 server because i want to install SAP inmy laptop. a) This model is supported or not b) I could not find the drivers in hp portal .

i check my model no in BIOS it shows VH910PA#ACJ.

Please help me

  • reply
Fri, 07/10/2011 - 1:57pm — shashi ranjan (not verified)

Regarding Complain no 4665059055

Pls Update me about my complain no 46650509055.

Regards, shashi Ranjan 9049004475

  • reply
Sun, 02/10/2011 - 11:24pm — Anubhav Arora (not verified)

hp netbooks

my query is that i want to buy a netbook my requirements are 320gb hard disk, wifi, bluetooth, webcam, dual atom processor, 1gb ddr2 ram my budget is max twenty-five thousand plz reply soon

  • reply
Sat, 01/10/2011 - 11:45am — Anonymous (not verified)

complain

webcam not working properly

  • reply
Fri, 30/09/2011 - 11:00am — Anonymous venugopal (not verified)

deskjet d1668

sir, i brought one above said printer by oct 2010. it had same cop(rolling of paper also it print only20% of matter) four times. even though dealer used to send the mechanic during the problems still i am facing the same trouble. HELP ME OUT

  • reply
Tue, 17/07/2012 - 12:11am — Gopal (not verified)

Please download the latest

Please download the latest driver and follow all the instruction given by HP. It will be solved. Good Luck !

  • reply
Thu, 29/09/2011 - 11:09pm — gurpreet (not verified)

not certified from your service centre

the engineers all not repair my laptop ,laptop is in warrnty period. mobile no. 09463911186,9878308202

  • reply
Fri, 16/09/2011 - 2:11pm — L. Manoranjan Singh (not verified)

price for the front cover or display panel or frame.

Sir,

I am to state that my laptop HP dv4-1133TX which is out of the warranty period has broken few days back but when checked at the HP authorised service centre in Agartala, the experts said the cover of the display or the display frame is broken from the inside and needed to be replaced. They also said that my display too has some flaws and requires services. What i want to ask is that the prices of the of these items i. e. 1. Price of Display Panel or display frame of dv4-1133TX. 2. Price of Display of dv4-11TX.

Please do kindly reply to my plight.

  • reply
Wed, 14/09/2011 - 8:54pm — LAKSHMAN SINGH (not verified)

Faulty HP Laptop

Hi, I would like to draw your attention for faulty stock of HP Laptop.

I had purchase one HP Laptop along with my Friend. Detail of HP Laptop are as follow-

Laptop : HP-Pavilion Laptop Model No. : dv4-1241Tx S/N.: CND9120W8D

Shop from where we had purchase – Stek System 43/7,S.P.Marg (Infront of HDFC Bank) Civil Line,Allahabad-211001

Cash Memo No. 300 dated 23.05.2009 Cost of Laptop : Rs.50000.00

After 7 to 8Month of its use I found some noise line lower side of my Laptop LCD Screen. I thought it is some thingh which can be neglect. But day by day it go on increasing & it cover my hole screen.In mean time I had gone out station for some of my official work. I complained it to shop on 10.09.10 , but he says your laptop is out of warranty so we could not do any thing you have to replace you LCD screen. Because of my urgency I had changed it by new one.

Existing LCD screen with Laptop detail as follow-

14.1” LCD Screen of LG Display 60911-0693D090118 K84 1st Bar Code : LKF91J6PJ84K00693D4 2nd Bar Code : CT CAEVK017DX276X 3rd Bar Code : 14191CR3C2504322C

LP141WX3 Factory Code ID LGDNJ Which become faulty after one year use.

Replace by one new LCD Screen of Exilient LC-141G30-01 S/N.: Lc5101065 Sales Invoice TI/170/2010-11 dated 10.09.10.

My question is that HP like world class company, how such type of fault could come in Laptop. Is laptop are purchase for 1year ? Is Shop person can behave like this ?

If it is so I will prefer people should not go for HP laptop. I am thinking that it may happen some time but I surprise my friend Mr. Sachin who had also purchase same laptop along with me he has facing same proble from 05.09.11 onword.Thats why I mail to you, It is HP mistake by which we are in trouble & loosing our money to replace LCD screen. May be it is very late to mail you…

But you see the matter why It happen. And If possible, please change my Laptop by new one our replace our LCD Screen with original one.

I hope you will take-up this issue positively & customer supportive outcome will come.

Thanks, Lakshman Singh Adress: QN.-18,Mahila Gram Colony,Subedarganj,Allahabad-211001,UP,India Mobile No.: 09919223141

  • reply
Tue, 13/09/2011 - 3:18pm — Tahir (not verified)

Problem with Key Pad

Hi

I have problem with my key pad. its "SHIFT" button is not working and my laptop is still in guarantee period. I am working with on screen key board which creats alot of problem for me and because of this my working speed is gone very slow.

please help me out of this problem

thanks regards tahir

  • reply
Thu, 08/09/2011 - 4:30pm — Anonymous (not verified)

dissappointment with after sales service

I have registered a service request under warranty for my Compaq laptop and my case id is 4663817448. I am very disappointed. My laptop's display is a problem and I was told that the someone will come and replace the screen. The wrong part was sent twice and now there is no news from your end. I had made the request more than 3 weeks ago. Judging by the complaints on this page, I have no hope. I will make sure that I don't deal with you guys in the future and advice others around me to do the same. It's a shame people are complaining openly and nothing is being done!

  • reply
Sun, 04/09/2011 - 11:00am — Sunita (not verified)

Pathetic service of HP

Complaint No.: 8053249760

I purchased this HP Deskjet Ink Advantage All-in-One series K209a on 2 July 2011.

On 25th Aug 2011, I called up the HP service centre to lodge a complaint (req. no. 8053249760) to mention that the printer was blinking and not allowing me to print. I was instructed over the phone to open up the printer, remove the colour cartrige, and wipe it. He even instructed me to take a piece of cloth and wipe inside, which I did not do, in case I broke something. After putting the colour cartridge back, the printer was still blinking. The rep asked me to print a test page and tells me that the problem is with the cartridge. He tells me that the cartridge is an accessory and is not part of the printer. Therefore, I would have to physically take the colour cartridge along with my bill to Vikhroli or Andheri where they would examine it and decide what needs to be done. I tell him that I am staying in Navi Mumbai and I do not have the time to go and have the cartridge checked out, if even there is a problem with the cartridge. After much pleading he finally agreed to have someone sent over (onsite req. no. 3574114).

On Saturday 27th August, at around 5:50 pm, I got a call from their engineer saying that he was coming over to check the printer. We waited for him but he never showed up. He didn't even bother to inform us that he could'nt make it. No one showed up on Monday either. On Tuesday, I got a call again at noon saying that he would be coming in 1 - 1.5 hrs. After making several calls since that time and he finally showed up around 7:15 pm. He checked the printer, replaced the cartridge with one of his and showed me that it was indeed the cartridge that was at fault. He again told me that I have to take the cartridge to Vikhroli or Andheri to have it looked at. Or I could take it to my dealer.

Today, I went to Croma, Vashi (Dealer) from where we purchased this printer. They told us to speak with a co-ordinator, Santosh Patil at Vashi, HP service center. He very rudely tells us that they will not replace the cartridge. He also tells us that we have to take the cartridge to Vikhroli.

What I fail to understand, is, when HP has a service centre in Vashi, why is it that I am being asked to take the cartridge to Vikhroli. First of all, when their engineer came over (that too, after 5 days), it was his responsibility to take the cartridge with him and forward it to whichever dept. it needs to go. Why are HP categorizing this integral part of the printer as an accessory and apart from the printer. Can their printer function without it? That too, this cartridge (HP 703 Tri-color ink cartridge CD888A) is the same one that came with the printer when we purchased it. I had not even used up 10% of it.

It has not even been 2 months since purchasing this printer. And I am sure that I am covered to get this replacement. However they are just stalling and making me run from one service centre to another, so that I get frustrated and finally give up pursuing this matter.

I have even emailed Mr. Rakesh Rasalam (Service Head) regarding this matter.

I did not buy a HP product to get this sort of disservice.

HP guys, if you are listening, then you better get your act together. Your service is dispicable. Initially when I purchased the printer, I had difficulty in installing it. When I called up your customer care to ask to send someone over to assist in this very initial task, they flat out refused. They said that installing the printer is not their responsibility. They tried to instruct me over the phone but without any success. I finally had to get a computer professional to help me with the installation.

This time over, also, the fellow initially refused to take the onsite request. It was only when I asked to speak to his supervisor, that he finally gave me the onsite request no.

Anyone planning to purchase HP printers BEWARE!!! The cartridge is not covered under the printer warranty (even the one that came with the printer when we purchased it). If you are not proficient in installation you are in deep trouble!!

Action has to be taken against HP for resorting to these type of tactics to scam their customers.

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Fri, 26/08/2011 - 9:33pm — PAWAN BATRA (not verified)

ALL IN ONE COLOUR PRINTER PROBLEM

Have purchased a all in one colour printer,the same is giving problem ,which is under warranty,the service enggr.,Has visited my house,and,has advised me,that it has to be taken,to the service centre,the quality of the service of Redington,is so pathetic,had i been knowing this,i would not have bought the same,in fact the quality,of Hp ,products,and,the Redington India,seems,to be so horrendous and disgusting,can any one advice,on my cell no.,9867671205,Or at,jatinthesailor [at] sify [dot] Com.

  • reply
Fri, 26/08/2011 - 12:15pm — Sachin (not verified)

Dissappointed with the after sale service !

Dear All,

The internal speaker of my laptop Compaq 510 has suddenly stopped functioning. Now the thing is, i have absolutely not utilized or claimed anything under warranty, and now when i have a genuine problem you guys slap me with a bill of 3,500 rupees. The quotation sent to me says that the part costs 622 rupees and 2250 rupees as labour charge. I am a computer engineer myself.. the speaker barely takes time to fit.. if this is what you call after sale service then i must say its absolutely not appreciative. This repair is way too costly and non economical. This is purely extraction of money from the customers who loyally buy your product in hope of an economical and genuine after sale service. Very disappointed

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Sun, 21/08/2011 - 12:33pm — ABHIJIT GANGULI (not verified)

SEARCH FOR LOCAL SERVICE CENTRE

My printer, bought around 2 years back is having some problems. Please let me know the local service locations in Kolkata with their contact numbers. HP Deskjet F4200 series printer.

  • reply
Sat, 20/08/2011 - 4:20pm — G.A.Bhargav Sharma (not verified)

to know that how many prints have been taken in my printer

please report as fast as possible please.,

  • reply
Thu, 18/08/2011 - 10:57am — Maheswar Swain (not verified)

Complaint against the PC Set/ Product

Dt. : 18th-Aug-2011 Nalconagar, Angul, Odisha

To The Head of the Department of Customer Care Compaq/HP computers Delhi

Sub. : Complaint against the PC Set/ Product

Respected Sir, It is with great agony that I wish to bring to your kind notice the callousness shown by your department’s product. I purchased a HP/COMPAQ computer from Nigama Comptech & Services Pvt. Ltd., A/1, Kamlesh Market Complex, FCI Chhak, Nalco, Angul on Dt.16th-Oct-2009 & within this 2 years time period I am facing lots more obstacle to use this product. Basically the Sound problem & the Monitor going to sleep mode problem. I had already lodged complaint many times & in last month the same complaint I lodged on Dt. 27th-Jul-2011, Case ID no. CA1112404 & the last Case ID no is : CA1115205, Dt.03-Aug-2011 having the same problem. Time to time the service engineer is coming & changing the motherboard with replacing a new Motherboard for everytime. I am satisfy with your service but not satisfied with the quality of this product/PC Set. Already Motherboard changing has been done for 4 times. In spite of repeated oral complaints and your department’s oral assurances, no concrete action has yet been taken to solve this problem. Last week on Dt.8th-Aug-2011 service engineer came & tried to slove that problem. But again he could not able to solve that problem. After that as per his senior Mr.Debasis’s (Redington Service, Bhubaneswar) advice, he took Motherboard, RAM with Hard Disk Drive to Bhubaneswar for checking briefly. Yesterday he came & assembled all that product above & then started the PC but finally the same problem occured again. Really I am totally frustrated. It is really surprising that such an efficient department as that of yours is not heeding to solve this problem. If the Mother Board has already been replaced for 4 times within the warranty period & I am facing same type of problem frequently so I doubt on the quality of this particular PC Set/ Product which I have purchased. I have no reliability upon this PC Set/ Product because I am in doubt ,it may give frequent problem in future after completion of warranty period. So finally, as a customer I request you either you replace this product with a new one or return the total money. I am quite hopeful that you will take a prompt action & oblige.

Yours faithfully Maheswar Swain Qtr.no : C-166 At/Po : Nalconagar Dist.: Angul (759145) State : Odisha Mob.: +91-9437016065

Product details; Compaq Presario CQ 3170 IX SN – INA93806L0 Compaq 20” Tft Moniter with Supercomp Ups Cost of the total product : Rs.32,000/- Invoice no. Retail\1408\09-10

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Sat, 13/08/2011 - 9:47am — rkkapoor (not verified)

note book is not functioning

my note book is not functioning

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Thu, 11/08/2011 - 6:00pm — Stanly (not verified)

No gift recieved

Dear Sir/Mam, I have purchased HP Pavillion DM4-1219TX laptop from Secant Technologies, Ludhiana & was told that you will get assured gifts after logging on to www.hp.com/in/promotions. After 5 months of long waiting still i have not received the gifts. Contacted the person on the shop was of no use. Had visited the place more than 3 times but still no solution came forward. Being professional & senior manager of MNC, i would intimate you that i will be dealing with you in court charging you for undue harassment & cheating & will file a petition against the HP India, company for fooling the customers & even not behaving with them properly. Enough evidence is there with me in regards to the contacts which i have done, registration which i have done with HP India.

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Sun, 11/03/2012 - 12:48am — Neeraj Sharma (not verified)

Hello friend :)

Do they provide Windows CD/ DVD with hp Laptop ? I bought a new Laptop but shopkeeper / dealer didn't give me they just installed and told that Company don't give Windows CD / DVD with Laptop. Plz reply. I belong to Panipat, Haryana. and purchased it from Apex Computer & Software, Panipat.

Dr. Neeraj Sharma

  • reply
Wed, 10/08/2011 - 5:07pm — SANJEEV AND SANCHIT (not verified)

HP PRINTER

Dear sir i bought HP deskjet d1668 i buy it in October 2010. Now it is not working and i called so many service centers of Delhi of your company. But no body want to listen me.

Kindly help me in this regards sanchit mobile :> 9999946252

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Mon, 25/07/2011 - 3:34pm — Gopal Sharma (not verified)

Battery Issue

Unkowngly my Charger had been changed with one of my fren laptop,not able to recognise mine.Pls let me know if possible hw to recognise mine charger

Model Presario CQ42 Changed Charger no WBGSV0AARYOL3F

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Tue, 19/07/2011 - 10:18am — 71 SUB AREA POSTAL UNIT (not verified)

OPENING OF CONSIGNMENT

RETAIL INVOICE NO-SR-131-108-13 DATED 17 JUNE 2011. PURCHASE ORDER NO-91756/PPP 1267/10-11/SERVER/APS-3B-SERVER/ADG APS/10-11/09 DATED 28 MARCH 2011

04 INTEL 1 PROCESSOR QUAD CORE TOWER AS SUPPLIED FROM YOUR COMPANY NOW WE NEED YOUR REP FOR OPENING OF THE SERVER. SO PLEASE SEND YOUR REP

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Fri, 17/06/2011 - 11:33am — himanshu (not verified)

desktop price

sir please send me all information and price hp desktop 7100 elite immediately without monitor .

  • reply
Wed, 15/06/2011 - 8:37am — Anonymous (not verified)

we have sold our customer a

we have sold our customer a scanner couple of months back . Customer started facing problem . Since it is under warranty , we gave the scanner to EBM in noida. it was there for 15 days did not do any thingh, we brought it back and gave it tarvo. there it was there for some time. As per them it got replaced but as soon we gave the same to customer it had the same problem and gave back to intarvo they kept the same there was for couple of days and said new drivers should be installed. Customer did the same but same problem Suggest what should be done We feel that HP should depute engineer at sight last complaint/job no model NO scanner 4010 L1956 A
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Mon, 13/06/2011 - 1:37pm — Debabrota Ghosh (not verified)

Bios UPdate

Please send some one to update MY BIOS of my Laptop HP ProBook 6450b Having serial No CNU0363FV1
  • reply
Tue, 31/05/2011 - 1:17pm — k.ganeshan (not verified)

hp920, intro,cyan,yellow,black colour inks price request.

pls. send me the detailed quote for the colour cartredges. m/s. sona koyo steering syastems limited. ahmedabad, gujarat. ph.nio.09904705214
  • reply
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