HT-A5000 | Help Guide | Setting Up A Wireless Network Connection ...

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Setting Up a Wireless Network Connection on the Home Menu

Check the following information in advance.

  • The network name (SSID)(*)
  • The security key (password)(**)

* SSID (Service Set Identifier) is a name that identifies a particular access point.

**This information should be available from a label on your wireless LAN router/access point, from the operating instructions, from the person who set up your wireless network, or from the information provided by your Internet service provider.

  1. Press HOME.

    The home menu appears on the TV screen.

  2. Select [Setup] - [Advanced Settings] on the home menu.
  3. Select [Network Settings].

    Make sure that [Wi-Fi Connection] is set to [On].

  4. Select [Internet Settings] - [Next].
  5. Select [Search for Wi-Fi network].

    The list of network names appears on the TV screen.

  6. Select the desired network name (SSID).

    When connecting to a network that does not appear in the list, select [New connection registration] and follow the on-screen instructions.

  7. Enter the security key (or password) using the software keyboard, and then select [Enter].

    The speaker system starts connecting to the network.

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  • Getting Started
    • About Manuals of the Speaker System
    • What You Can Do with the Speaker System
    • Guide to Parts and Controls
      • Bar Speaker
      • Remote Control
    • Using the Home Menu
  • Setting Up
    • Installing the Speaker System
      • Installing the Bar Speaker
      • Mounting the Bar Speaker on a Wall
    • Connecting to a TV
      • Connecting a TV Compatible with ARC/eARC
      • Connecting a TV That Is not Compatible with ARC/eARC
    • When Your TV Has the S-CENTER SPEAKER IN Jack
    • Connecting an AV Device
      • Connecting an AV Device Compatible with the 2K/4K Video Format
      • Connecting an AV Device Compatible with the 8K Video Format
    • Connecting to the AC Outlet (mains)
    • Performing Initial Settings
    • Connecting the Optional Speaker
      • Connecting the Optional Speaker with the Manual Connection
      • If Wireless Transmission Is Unstable
    • When the TV Remote Control Does not Work
  • Watching Images
    • Watching TV
    • Playing the Connected AV Device
  • Listening to Music/Sound
    • Listening to Sony TV Sound with the BLUETOOTH® Function
      • What You Can Do by Connecting a TV with the BLUETOOTH Function
      • Listening to TV Sound by Connecting the Speaker System and TV Wirelessly
      • Listening to Sound of the Paired TV
    • Listening to Music/Sound with the BLUETOOTH Function
      • Listening to Music by Pairing the Mobile Device That Is Connected for the First Time
      • Listening to Music from the Paired Device
    • Listening to Music on a USB Device
    • Listening to Sound of the Connected TV or Device Using Headphones
      • Listening to Sound by Pairing with Headphones
      • Listening to Sound with Paired Headphones
      • About the Connection of the Headphones
  • Listening to Music by Connecting to a Network
    • What You Can Do by Connecting the Speaker System to a Network
    • Notes on Connecting to the Internet
    • Connecting to a Wireless Network
      • Setting Up a Wireless Network Connection on the Home Menu
      • Setting Up a Wireless Network Connection Using Sony | Music Center
      • Setting Up a Wi-Fi Connection Using an iOS Device
    • Playing music from Amazon Music
      • Prerequisite: Making the Initial Settings for Alexa with Sony | Music Center
      • Audio Formats Available for Playback by Audio Casting Protocol
      • Playing Music with the Amazon Music App
      • Operating the Speaker System by Talking to an Alexa Built-in Device
    • Playing Music from Streaming Services
      • Prerequisite: Making the Initial Settings for Chromecast built-in
      • Playing Music with Apps Compatible with Streaming Services
    • Using Spotify
    • Using AirPlay
    • Using Sony | Music Center
    • Listening to Music on your PC via a Home Network
  • Adjusting the Volume and Sound Quality
    • Adjusting the Volume
    • Enjoying Surround Effect (SOUND FIELD)
    • Making Dialogs Clearer (VOICE)
    • Enjoying Clear Sound with Low Volume at Midnight (NIGHT)
    • Adjusting the Delay Between the Picture and Sound
      • When Watching the TV
      • When Watching Another Device
    • Enjoying Multiplex Broadcast Sound (AUDIO)
    • Adjusting the Dialog Volume While the DTS:X Content is Played Back
      • When Watching the TV
      • When Playing Content on an AV Device
  • Using the Speaker System by Interlocking with a TV
    • Operating the Speaker System by Interlocking with a TV (Control for HDMI Function)
    • Operating the Speaker System by Interlocking with a TV Compatible with the “BRAVIA” Sync Function
  • Changing the Settings
    • Changing the Brightness of the Front Panel Display and Indicators (DIMMER)
    • Saving Power in Standby Mode
    • Performing Easy Setup
    • Performing Advanced Settings
      • Using the [Advanced Settings] Menu
      • [Speaker Settings]
      • [Audio Settings]
      • [HDMI Settings]
      • [Bluetooth Settings]
      • [System Settings]
      • [Network Settings]
      • [Resetting]
      • [Software Update]
    • Updating the Software
  • Troubleshooting
    • Troubleshooting
    • Power
      • The speaker system does not power up.
      • The speaker system does not turn on even when the TV is turned on.
      • The speaker system turns off when the TV is turned off.
      • The speaker system does not turn off even when the TV is turned off.
      • The speaker system cannot be turned off.
    • Picture
      • There is no picture or the picture is not output correctly.
      • The picture on the TV screen is distorted.
      • 3D content from the HDMI IN jack does not appear on the TV screen.
      • High definition video signal (4K/60p 4:4:4, 4:2:2 and 4K/60p 4:2:0 10 bit, etc.) from the HDMI IN jack does not appear on the TV screen.
      • An image is not displayed on the entire TV screen.
      • Picture and sound of the device that is connected to the speaker system are not output from the TV when the speaker system is not turned on.
      • HDR contents cannot be shown in high-dynamic range.
    • Sound
      • The speaker system cannot connect to a TV with the BLUETOOTH function.
      • No TV sound is output from the speaker system.
      • Picture and sound of the device that is connected to the speaker system are not output from the TV when the speaker system is not turned on.
      • The sound is output from both the speaker system and TV.
      • The TV sound from this speaker system lags behind the image.
      • No sound or only a very low-level sound of the device connected to the speaker system is heard.
      • The surround effect cannot be obtained.
      • No sound is output from the optional rear speakers/subwoofer.
      • Sound is not output from some speakers.
    • Sound Field Optimization
      • Sound Field Optimization failed.
    • USB Device Connection
      • The USB device is not recognized.
    • Mobile Device Connection
      • Pairing cannot be achieved.
      • BLUETOOTH connection cannot be completed.
      • Sound of the connected BLUETOOTH mobile device is not output from the speaker system.
    • Headphones Connection with the BLUETOOTH Function
      • Pairing cannot be achieved.
      • BLUETOOTH connection cannot be completed.
      • No sound is output from the connected BLUETOOTH headphones.
      • The BLUETOOTH connection with the headphones becomes disconnected.
    • Wireless LAN Connection
      • The speaker system cannot connect to the network or the network connection is unstable.
      • The wireless LAN router you want is not shown in the wireless network list.
    • Internet Connection
      • You cannot connect the speaker system to the Internet.
    • Remote Control
      • The remote control of this speaker system does not function.
      • TV remote control does not work.
    • Optional Speakers
      • No sound or only a very low-level sound is heard from the optional speaker.
      • Sound skips or has noise.
    • Others
      • The Control for HDMI function does not work properly.
      • [PRTCT] flashes in the front panel display for 5 seconds and the speaker system is turned off.
      • [PRTCT], [PUSH], speaker name ([SUB], [RL], or [RR]), and [POWER] flash alternately in the front panel display.
      • [HIGH], [TEMP], and [ERROR] appear alternately for 2 seconds each in the front panel display, [STANDBY] appears in the front panel display, then the speaker system is turned off.
      • [BT TX] appears in the front panel display.
      • Sensors of the TV do not work properly.
      • Wireless functions (wireless LAN, the BLUETOOTH function, or optional subwoofer/rear speakers) are unstable.
      • Music that you are not familiar with suddenly plays.
      • The speaker system cannot be turned off or [Advanced Settings] cannot be used./When pressing the power button, [.DEMO] appears in the front panel display and the speaker system cannot be turned off.
      • Spotify cannot be played with the MUSIC SERVICE button, or cannot be played on the way of playback.
      • The speaker system restarts.
    • Resetting the Speaker System
  • Additional Information
    • Playable Types of Audio Files
    • Supported Input Audio Formats
    • Supported HDMI Video Formats
    • On BLUETOOTH Communication
    • Copyrights and Trademarks
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