HTC Desire 12+ - Guide Downloads - HTC SUPPORT

This site uses cookies to optimize website functionality, analyze website performance, and provide personalized experience and advertisement. You can accept our cookies by clicking on the button below or manage your preference on Cookie Preferences. You can also find more information about our Cookie Policy here. Cookie preferences Accept

HTC Desire 12+

Guide Downloads

• Most-viewed topics
• FAQ
  • Wireless and networks
    • How do I share my phone's Internet connection with other devices?
    • How do I know if my phone can be used in another country's local network?
    • I sent some files via Bluetooth to my computer. Where are they?
    • How do I add the access point to my mobile operator's network?
  • Security
    • Why won't my phone lock even when I've already set up a screen lock password?
    • How do I get past the Google login screen after I reset my phone?
    • What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
    • What should I do when my phone gets lost or stolen?
    • What is Smart Lock and how do I use it?
    • Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
    • When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
  • Storage
    • How do I copy or move files and folders to my storage card?
    • How do I view the files and folders from my USB drive?
    • When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
    • My phone is brand new, but the available storage is lower than the total capacity. Why is that?
    • What's the difference between using the microSD card as removable storage and internal storage?
  • Power and charging
    • How does Doze mode save battery power?
    • How does App standby in Android save battery power?
    • In Settings, what is Battery optimization used for?
    • After the screen has been off for a while, why am I not receiving mail and instant message notifications? Internet radio broadcast also stopped.
    • What can I do if my phone will not power on?
    • How do I reboot the phone using hardware buttons?
    • What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
    • What should I do if my phone will not charge?
    • Why does my battery drain so quickly?
    • How do I save battery power?
  • Camera
    • Why do my captured portrait shots display in landscape orientation on my computer?
    • Photos appearing blurred? Here are some tips
  • Settings and others
    • How do I find the IMEI/MEID and serial number of my phone?
    • Why is my phone talking to me? How do I turn this off?
    • How do I enable or disable a device administrator app?
  • System performance
    • How do I check the latest software updates for my phone?
    • What should I do before I update the software of my phone?
    • What should I do if I am unable to install software updates?
    • How do I test the audio, display, and other parts of my phone?
    • Why is my phone acting sluggish and freezing?
    • Why does my phone turn off by itself?
    • What's the best way to end or close apps?
    • How do I check how much memory my phone has and how much memory is being used?
    • How do I restart my phone into Safe mode?
    • In the Notifications panel, how do I remove the notification that says a certain app is running in the background?
    • What should I do if my phone gets too warm or hot?
  • Backup and transfer
    • How do I back up my photos and videos?
    • How do I copy files between my phone and computer?
  • Calls and SIM
    • Can I cut my micro SIM to a nano SIM so it can fit in my phone?
  • Audio and display
    • I think my microphone is broken. What should I do?
  • Applications
    • Why are the apps on my phone crashing and force closing?
    • How do I know if I've installed a malicious third-party app on my phone?
    • How do I set the default SMS app?
    • How do I see the list of running apps?
    • I keep getting prompted to grant permissions when using apps. Why is that?
    • How do I enable developer's options?
    • Why can't I play WMA music files in Google Play Music?
    • Is there a way to show the weather on the lock screen even when GPS is off?
    • Why don't app icons show the unread count anymore, such as unread messages and notifications?
    • Why doesn't Google Assistant launch when I say, "OK Google"?
    • I keep exiting the game I'm playing because I pressed the RECENT APPS or BACK button by accident. How can I avoid this?
    • What is screen pinning, and how do I pin an app?
    • What does Google Play Protect do, and how do I check if it's enabled?
    • How do I sign in to my Microsoft email account from the Mail app?
• Getting Started
  • Features you'll enjoy
    • Android 8.0
    • Truly personal
  • Unboxing and setup
    • HTC Desire 12+ overview
    • Inserting the nano SIM and microSD cards
    • Charging the battery
    • Switching the power on or off
    • Fingerprint scanner
    • Setting up your phone for the first time
    • Adding your social networks, email accounts, and more
    • Choosing which nano SIM card to connect to the 4G LTE network
    • Choosing which SIM card to use for sending SMS and MMS
    • Managing your nano SIM cards with Dual network manager
  • Your first week with your new phone
    • HTC Sense Home
    • Entering text
    • How can I type faster?
    • Turning Sleep mode on or off
    • Lock screen
    • Touch gestures
    • Getting to know your settings
    • Using Quick Settings
    • Capturing your phone's screen
    • Travel mode
    • Restarting HTC Desire 12+ (Soft reset)
    • Notifications
    • Turning icon badges on or off
    • Selecting, copying, and pasting text
  • Updates
    • Software and app updates
    • Installing a software update
    • Installing an application update
    • Installing app updates from Google Play Store
• Personalizing
  • Home screen layout and fonts
    • Adding or removing a widget panel
    • Changing your main Home screen
    • Home wallpaper
    • Changing the default font size
  • Widgets and shortcuts
    • Launch bar
    • Adding Home screen widgets
    • Adding Home screen shortcuts
    • Grouping apps on the widget panel and launch bar
    • Moving a Home screen item
    • Removing a Home screen item
  • Sound preferences
    • Changing your ringtone
    • Changing your notification sound
    • Setting the default volume
• Camera
  • Taking photos and videos
    • Camera basics
    • Taking a photo
    • Changing the focus in Bokeh mode
    • Taking continuous camera shots
    • Recording video
    • Taking a photo selfie
    • Taking a video selfie
    • Using the Beautify feature
    • Taking photos with the self-timer
    • Taking a panoramic photo
• Applications
  • Google Photos
    • What you can do on Google Photos
    • Viewing photos and videos
    • Editing your photos
    • Trimming a video
  • Installing and removing apps
    • Getting apps from Google Play Store
    • Downloading apps from the web
    • Uninstalling an app
  • Working with apps
    • Accessing your apps
    • Arranging apps
    • App shortcuts
    • Switching between recently opened apps
    • Working with two apps at the same time
    • Using picture-in-picture
    • Controlling app permissions
    • Setting default apps
    • Setting up app links
    • Disabling an app
  • HTC apps
    • Boost+
    • HTC BlinkFeed
    • HTC Themes
    • HTC Sense Companion
    • Mail
    • Weather
    • Clock
  • Sound Recorder
    • Recording voice clips
• Calls, Messages, and Contacts
  • Phone calls
    • Making a call
    • Receiving calls
    • Emergency call
    • What can I do during a call?
    • Setting up a conference call
    • Call history
    • Switching between silent, vibrate, and normal modes
  • SMS and MMS
    • Sending a text or multimedia message via Android Messaging
  • Contacts
    • Your contacts list
    • Adding a new contact
    • Editing a contact’s information
    • Grouping contacts into labels
• Battery and Storage
  • Battery
    • Tips for extending battery life
    • Using battery saver mode
    • Displaying the battery percentage
    • Checking battery usage
    • Checking battery history
    • Battery optimization for apps
  • Storage
    • Freeing up storage space
    • Types of storage
    • Should I use the storage card as removable or internal storage?
    • Setting up your storage card as internal storage
    • Moving apps and data between the phone storage and storage card
    • Moving an app to or from the storage card
    • Copying or moving files between the phone storage and storage card
    • Copying files between HTC Desire 12+ and your computer
    • Unmounting the storage card
• Backup, Transfer, and Reset
  • Backup and reset
    • Backing up HTC Desire 12+
    • Resetting network settings
    • Resetting HTC Desire 12+ (Hard reset)
• Connectivity
  • Internet connections
    • Wi‍-Fi connection
    • Connecting to VPN
    • Installing a digital certificate
    • Using HTC Desire 12+ as a Wi‍-Fi hotspot
    • Sharing your phone's Internet connection by USB tethering
    • Turning the data connection on or off
    • Managing your data usage
  • Bluetooth
    • Turning Bluetooth on or off
    • Connecting a Bluetooth headset
    • Unpairing from a Bluetooth device
    • Receiving files using Bluetooth
• Settings
  • Common settings
    • Night Light
    • Touch sounds and vibration
    • Changing the display language
    • Adjusting the display size
    • Do not disturb mode
    • Location settings
    • Airplane mode
    • Automatic screen rotation
    • Setting when to turn off the screen
    • Screen brightness
  • Security settings
    • Assigning a PIN to a nano SIM card
    • Setting a screen lock
    • Setting up Smart Lock
    • Turning the lock screen off
  • Accessibility settings
    • Accessibility settings
    • Navigating HTC Desire 12+ with TalkBack

< < Menu

Most-viewed topics

Switching the power on or off Read this article to learn more Adding your social networks, email accounts, and more You can sync contacts, calendars, and other information from your social networks, email accounts... Choosing which SIM card to use for sending SMS and MMS You can set which default SIM card to use for sending SMS and MMS. Android 8.0 Android™ 8.0 brings new features that make working with apps and settings even more convenient. ... Inserting the nano SIM and microSD cards Note: Use a standard nano SIM card. A modified card that is thicker than the standard na... Software and app updates Download and install software updates for the latest performance enhancements, bug fixes, and securi... Changing your ringtone Changing your ringtone Resetting HTC Desire 12+ (Hard reset) If HTC Desire 12+ has a persistent problem that cannot be solved, you can perform a factory r... Downloading apps from the web You can download apps directly from websites. ... How do I share my phone's Internet connection with other devices? You can share your phone's data connection through USB, Wi‍-Fi, or Bluetooth. ... display more

Can’t find what you’re looking for?

• Contact Us Email / Chat
• Contact Us Email

Support HTC Desire 12+ Choose your device version CHOOSE A MANUAL English - Quick start guide English - User manual RELATED ARTICLE