HTC One M9+ - Updating Your Phone's Software

This site uses cookies to optimize website functionality, analyze website performance, and provide personalized experience and advertisement. You can accept our cookies by clicking on the button below or manage your preference on Cookie Preferences. You can also find more information about our Cookie Policy here. Cookie preferences Accept

HTC One M9+‎

Guide Downloads

• FAQ
  • GETTING STARTED
    • Why is my phone not responding to Motion Launch gestures?
    • What has changed in the latest HTC BlinkFeed?
    • How do I switch between the HTC Sense keyboard and third-party input methods?
    • How does the HTC Sense Home widget work?
    • Why do I get app suggestions on the HTC Sense Home widget? I’ve never used these types of apps before.
    • Can I remove the app suggestions on the HTC Sense Home widget?
    • How do I get the most out of the HTC Sense Home widget?
    • Why am I getting restaurant recommendations on my phone?
    • Can the lock screen be removed or hidden?
    • Can I cut my micro SIM to a nano SIM so it can fit in my phone?
    • Does a SIM card need to be inserted to use HTC Transfer?
    • Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?
    • Will HTC BlinkFeed use up too much power and memory?
    • What's the auto-refresh schedule of HTC BlinkFeed?
    • Can I still use HTC BlinkFeed even when I'm offline?
    • How do I switch between HTC BlinkFeed and the home screen app that I downloaded?
  • APPS & FEATURES
    • Does my HTC phone have a dedicated camera button?
    • Can I keep the camera on standby to save battery, and how?
    • Will my captured photos have geo-tags?
    • Why doesn't Face Fusion work in some photos?
    • Why is there no recorded sound for slow-motion videos?
    • I changed time zones during travel. In Calendar, can I check the time difference of my current and home cities?
    • Why aren’t my calendar events showing up?
    • How do I switch to drive mode?
    • How can I import bookmarks from my old HTC phone?
    • Are there advanced calculator functions in the Calculator app?
    • What will happen to my photos and videos after One Gallery is discontinued?
    • Why is One Gallery discontinued?
    • Why can't I apply any Duo Effects to photos taken with my phone?
    • Why can't I see lyrics for every song?
    • I received a notification showing One Gallery is discontinued. What is One Gallery?
  • SETTINGS
    • How do I know if my phone can be used in another country's local network?
    • How do I share my phone's Internet connection with other devices?
    • Can the phone automatically switch to the mobile network when Wi‍-Fi is absent or weak?
    • What can I do if I forgot my Google Account password?
    • Why are Power saver and Extreme power saving mode both grayed out?
    • How do I enable or disable a device administrator app?
    • I sent some files via Bluetooth to my computer. Where are they?
    • What happens when I open a file received through Bluetooth?
    • Why does my phone get warm?
    • My phone is brand new, but the available storage is lower than the total capacity. Why is that?
    • What's the difference between Theater and Music modes in HTC BoomSound with Dolby Audio?
    • Is encryption turned on by default?
    • How do I add the access point to my mobile operator's network?
    • I can't exit from an app. What should I do?
    • How can I turn TalkBack off?
    • How do I find the IMEI/MEID of my phone?
    • How do I enable developer's options?
    • Why can't I use multi-finger gestures in my apps?
    • Why doesn't the screen rotate when I turn the phone sideways?
  • COMMUNICATION
    • How do I make status updates and birthdays appear on my Caller ID?
    • While on speakerphone, my screen turned off. How do I turn it back on?
    • How do I set the default SMS app?
    • Why am I not receiving text messages from contacts who use iPhone?
    • How do I add a signature in my text messages?
    • Why can't I see newly added contacts in the People app?
    • How do I remove duplicated contacts?
    • How do I change the signature in my email messages?
• Getting Started
  • Features you'll enjoy
    • Personalization
    • Fingerprint sensor
    • Imaging
    • Sound
  • Unboxing
    • HTC One M9+
    • Back panel
    • Slots with card trays
    • nano SIM card
    • Storage card
    • Charging the battery
    • Switching the power on or off
    • Want some quick guidance on your phone?
  • Your first week with your new phone
    • HTC Sense Home
    • Onscreen navigation buttons
    • Adding a fourth navigation button
    • Rearranging the navigation buttons
    • Sleep mode
    • Unlocking the screen
    • Motion gestures
    • Touch gestures
    • Opening an app
    • Sharing content
    • Switching between recently opened apps
    • Refreshing content
    • Capturing your phone's screen
    • What is the HTC Sense Home widget?
    • Setting up the HTC Sense Home widget
    • Setting your home and work locations
    • Manually switching locations
    • Pinning and unpinning apps
    • Adding apps to the HTC Sense Home widget
    • Turning smart folders on and off
    • What is Motion Launch?
    • Turning Motion Launch gestures on or off
    • Waking up to the lock screen
    • Waking up and unlocking
    • Waking up to HTC BlinkFeed
    • Auto launching the camera with Motion Launch Snap
    • Making a call with Quick call
    • Setting a screen lock
    • Setting up Smart Lock
    • Interacting with lock screen notifications
    • HTC BlinkFeed Notifications
    • Changing lock screen shortcuts
    • Changing the lock screen wallpaper
    • Turning the lock screen off
    • Notifications panel
    • Managing app notifications
    • Notification LED
    • Selecting, copying, and pasting text
    • The HTC Sense keyboard
    • Entering text
    • Using the Trace keyboard
    • Entering text by speaking
    • Having hardware or connection problems?
• Personalizing
  • Phone setup and transfer
    • Setting up HTC One M9+ for the first time
    • Restoring your backup from your cloud storage
    • Transferring content from an Android phone
    • Ways of transferring content from an iPhone
    • Transferring iPhone content through iCloud
    • Transferring contacts from your old phone through Bluetooth
    • Other ways of getting contacts and other content
    • Transferring photos, videos, and music between your phone and computer
    • Using Quick Settings
    • Getting to know your settings
    • About the fingerprint scanner
    • Updating your phone's software
    • Getting apps from Google Play
    • Downloading apps from the web
    • Uninstalling an app
  • Personalizing
    • What is the Themes app?
    • Downloading themes
    • Bookmarking themes
    • Creating your own theme from scratch
    • Mixing and matching themes
    • Finding your themes
    • Sharing themes
    • Deleting a theme
    • Personalization settings
    • Ringtones, notification sounds, and alarms
    • Home wallpaper
    • Changing the display font
    • Launch bar
    • Adding Home screen widgets
    • Adding Home screen shortcuts
    • Editing Home screen panels
    • Changing your main Home screen
    • Grouping apps on the widget panel and launch bar
    • Arranging apps
• Camera
  • Camera
    • Camera screen
    • Choosing a capture mode
    • Zooming
    • Turning the camera flash on or off
    • Taking a photo
    • Tips for capturing better photos
    • Recording video
    • Taking a photo while recording a video—VideoPic
    • Using the volume buttons for taking photos and videos
    • Closing the Camera app
    • Taking continuous camera shots
    • Taking a photo with the Duo Camera
    • Tips on using the Duo Camera
    • Tips for taking selfies and people shots
    • Using Auto Selfie
    • Using Voice Selfie
    • Taking photos with the self-timer
    • Taking selfies with Photo Booth
    • Using Split Capture mode
    • Taking a panoramic photo
    • Taking a Pan 360 photo
    • Using HDR
    • Recording videos in slow motion
    • Manually adjusting camera settings
    • Saving your settings as a capture mode
• Applications
  • HTC BlinkFeed
    • What is HTC BlinkFeed?
    • Turning HTC BlinkFeed on or off
    • Restaurant recommendations
    • Ways of adding content on HTC BlinkFeed
    • Customizing the Highlights feed
    • Posting to your social networks
    • Removing content from HTC BlinkFeed
  • Gallery
    • Viewing photos and videos in Gallery
    • Adding photos or videos to an album
    • Copying or moving photos or videos between albums
    • Tagging photos and videos
    • Searching for photos and videos
    • Finding matching photos
    • Viewing Pan 360 photos
    • Changing the video playback speed
    • Trimming a video
    • Saving a photo from a video
    • Viewing a Zoe in Gallery
    • One Gallery
  • Photo Editor
    • Choosing a photo to edit
    • Adjusting your photos
    • Drawing on a photo
    • Applying photo filters
    • Retouching photos of people
    • Always Smile
    • GIF creator
    • Sequence Shot
    • Object Removal
    • What are Duo Effects?
    • UFocus
    • Foregrounder
    • Dimension Plus
    • Copy & Paste
    • Viewing Duo Effects on the Web
    • Shapes
    • Photo Shapes
    • Prismatic
    • Double Exposure
    • Elements
    • Face Fusion
  • Entertainment
    • Using HTC BoomSound with headphones
    • Listening to music
    • Music playlists
    • Adding a song to the queue
    • Updating album covers and artist photos
    • Setting a song as a ringtone
    • Viewing song lyrics
    • Finding music videos on YouTube
    • Listening to FM Radio
    • What is HTC Connect?
    • Using HTC Connect to share your media
    • Streaming music to Blackfire compliant speakers
    • Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
    • HTC BoomSound Connect app
  • Google Search and apps
    • Getting instant information with Google Now
    • Searching HTC One M9+ and the Web
    • Browsing the Web
    • Bookmarking a webpage
    • Clearing your browsing history
    • Using Google Drive on HTC One M9+
    • Activating your free Google Drive storage
    • Checking your Google Drive storage space
    • Uploading your photos and videos to Google Drive
    • Getting around maps
    • Searching for a location
    • Getting directions
    • Creating video playlists
  • Other apps
    • Personalizing HTC Dot View
    • Not seeing recent calls on HTC Dot View?
    • Music controls or app notifications not appearing on HTC Dot View?
    • Need more details?
    • On the road with Car
    • Using voice commands in Car
    • Finding places in Car
    • Exploring what's around you
    • Playing music in Car
    • Making phone calls in Car
    • Handling incoming calls in Car
    • Customizing Car
    • Using Scribble
    • Using the Clock
    • Checking Weather
    • Recording voice clips
• Calls, Messages, and Contacts
  • Phone calls
    • Making a call with Smart dial
    • Making a call with your voice
    • Dialing an extension number
    • Returning a missed call
    • Speed dial
    • Calling a number in a message, email, or calendar event
    • Making an emergency call
    • Receiving calls
    • What can I do during a call?
    • Setting up a conference call
    • Call History
    • Switching between silent, vibrate, and normal modes
    • Home dialing
  • Messages
    • Sending a text message (SMS)
    • Sending a multimedia message (MMS)
    • Sending a group message
    • Resuming a draft message
    • Replying to a message
    • Forwarding a message
    • Moving messages to the secure box
    • Blocking unwanted messages
    • Deleting messages and conversations
  • People
    • Your contacts list
    • Setting up your profile
    • Adding a new contact
    • Editing a contact’s information
    • Getting in touch with a contact
    • Importing or copying contacts
    • Merging contact information
    • Sending contact information
    • Contact groups
    • Private contacts
• Battery and Storage
  • Power and storage management
    • Displaying the battery percentage
    • Checking battery usage
    • Checking battery history
    • Using power saver mode
    • Tips for extending battery life
    • Types of storage
    • Copying files to or from HTC One M9+
    • Making more storage space
    • About File Manager
• Backup, Transfer, and Reset
  • Sync, backup, and reset
    • Adding your social networks, email accounts, and more
    • Syncing your accounts
    • Ways of backing up files, data, and settings
    • Using HTC Backup
    • Backing up your data locally
    • About HTC Sync Manager
    • Installing HTC Sync Manager on your computer
    • Getting help
    • Restarting HTC One M9+ (Soft reset)
    • Resetting HTC One M9+ (Hard reset)
• Connectivity
  • Internet connections
    • Turning the data connection on or off
    • Managing your data usage
    • Wi‍-Fi connection
    • Connecting to VPN
    • Using HTC One M9+ as a Wi‍-Fi hotspot
    • Sharing your phone's Internet connection by USB tethering
  • Wireless sharing
    • Turning Bluetooth on or off
    • Connecting a Bluetooth headset
    • Unpairing from a Bluetooth device
    • Receiving files using Bluetooth
    • Using NFC

< < Menu

Updating your phone's software HTC One M9+ can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update.

Checking your system software version

Before installing a system software update, you can check first what Android and HTC Sense versions you have on your phone.

1. From the Home screen, tap > Settings > About.
2. Tap Software information.

Enabling automatic updates

You can choose to automatically download and install software updates for HTC or mobile operator apps.

1. From the Home screen, tap > Settings > About.
2. Tap Software updates.
3. To save on data usage, you can choose to update through Wi‍-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.

   App updates are installed automatically. You'll still need to confirm when to install system software updates.

Installing a software update

When HTC One M9+ is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.

1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.

After updating, HTC One M9+ will restart.

Installing an application update

When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar.

1. Slide the Notifications panel open, and then tap the update notification.

   The Updates screen opens with the list of application updates to be installed.

2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC One M9+ if needed.

Installing app updates from Google Play

Some HTC apps and third-party apps get updated with improvements and bug fixes through Google Play. You can manually update apps or set your phone to automatically download and install app updates when available.

1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps.

   You'll see a list of apps installed on your phone.

4. Under Updates, tap an app.
5. Tap Update.
6. Tap Accept.

Tip: In Play Store, tap > Settings > Auto-update apps to choose how you want Google Play to update your apps.

Checking for updates manually

1. From the Home screen, tap > Settings > About.
2. Tap Software updates. HTC One M9+ checks if updates are available.

Note: If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a Wi‍-Fi network. Once connected, tap Check now to check for updates. Related How-tos Notifications panel Submit Was this information helpful? Yes No Thank you! Your feedback helps others to see the most helpful information.

Can’t find what you’re looking for?

• Contact Us Email / Chat
• Contact Us Email

Support HTC One M9+‎ Choose your device version CHOOSE A MANUAL Française - Guide de démarrage rapide Française - Mode d'emploi Quick start guide User manual RELATED ARTICLE Thank you! Your feedback helps others to see the most helpful information. *We’re sorry this wasn’t more helpful. Is there anything we could do to improve? Please enter your comment here....