IPhone XR Connects Only To 2.4Ghz - Apple Support Communities

Trang chủ » Xr 5ghz » IPhone XR Connects Only To 2.4Ghz - Apple Support Communities

Có thể bạn quan tâm

Community Local Nav Open Menu Local Nav Close Menu
  • Ask the Community
  • Browse
  • Search
Sign in
  • Sign in
  • Sign in corporate
Go back to my question iPhone User profile for user: Ted77777 Ted77777 Author User level: Level 1 9 points iPhone XR connects only to 2.4Ghz

I'm having trouble with my iPhone XR connecting to slower 2.4GHz wifi in my home instead of the faster 5GHz wifi, even when I am very close to the router or satellite unit transmitting the 5Ghz signal (i've tried on both Netgear Orbi router and satellites access points). I've noticed that other apple devices in the house will connect to the 5GHz no problem (iPhone 7, iPad, Mac Mini and iMac all connect to 5GHz when similarly close to the transmitted signal). I've tried resetting my network settings and that didn't work. My wifi router and satellite units are up to date on firmware and my iPhoneXR is current on updates as well.

My Wireless router doesn't allow 2 different SSIDs for 2.4 & 5 Ghz

Any thoughts for a fix?

iPhone XR

Posted on Aug 3, 2019 8:03 PM

Me too (337) Me too Me too (337) Me too Reply

Similar questions

  • Wifi Hello, My iphone 13 pro max doesnt connect to 5GHz wifi since the day i bought. My modem both streams 2.4 and 5 ghz and i am connecting to 2.4. Several devices in my home can connect to my 5ghz.I also tried to reset my phones network settings and also tried it with another modem but still doesnt work. 2193 4
  • My iPhone 13 pro max can’t find or connect with my 5ghz band wifi Hey there. Before upgrading to iOS 16 it was fine but now my iPhone is not connecting with my 5ghz wifi. Nor I can find it in the wifi settings. If I reset the network settings or restart my iPhone it comes back but it stays for just a minute and then disconnects again and vanishes. I have other apple products connected with the 5ghz wifi and they are fine but my iPhone is not connecting or finding my 5ghz router.. any suggestions or tips? Thanks in advance. 5646 1
  • Unable to connect to 5Ghz Wi-Fi Network Hello Everyone, Earlier I was able to connect to 5Ghz Wi-Fi network easily, however after the software upgrade I am unable to connect - its says unable to connect. Have tried to Reset Network Settings, Reset IPhone - Still it doesn’t want to connect. Is it a hardware failure ? Or how could I connect to 5Ghz Wi-Fi Network ? Model - IPhone 11 IOS 15.4 4235 3
12 replies

Loading page content

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 3, 2019 8:21 PM in response to Ted77777

Is there a way to separate them in the router settings? My router calls it band steering and I can choose to have the 2 5ghz bands steer together and the 2.4ghz work by itself. I then can name them something different.

After a quick search I found that you should be able to adjust the band steering on the Orbi.

Reply

Link

User profile for user: Ted77777 Ted77777 Author User level: Level 1 9 points

Aug 3, 2019 9:32 PM in response to askbarnabas

The option on page 54 is for "Enable WMM (Wi-Fi multimedia) settings" which is QoS related. turning it off doesn't allow for 2 different SSIDs.

Band Steering appears to happen automatically over time and device migrate from 2.4 to 5GHz within 24 hrs if they are able to support 5GHz.

Reply

Link

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 3, 2019 9:34 PM in response to Ted77777

I am saying just unselect 2.4 so it does not broadcast. If you turn it off you dont need two SSIDs. turning on guest access actually adds an SSID if you are looking for 2 SSIDs which are not necessary if you turn the 2.4 off.

Reply

Link

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 3, 2019 8:41 PM in response to Ted77777

It probably won't show 2 SSIDs until you split the band steering.

Reply

Link

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 3, 2019 8:57 PM in response to Ted77777

you should still be able to control the band steering.

Reply

Link

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 3, 2019 9:14 PM in response to Ted77777

If you go here - http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf and go to page 54 you can deselect 2.4Ghz and I think that should get you what you need.

Reply

Link

User profile for user: TheTekHead TheTekHead User level: Level 1 34 points

Aug 3, 2019 8:22 PM in response to Ted77777

If your router doesn't allow for different SSID's, how can you tell if you are connected to 2.4 or 5Ghz? You should be able to create different SSID's per signal.

Reply

Link

User profile for user: Ted77777 Ted77777 Author User level: Level 1 9 points

Aug 3, 2019 8:37 PM in response to TheTekHead

The router show the device and what GHz it is connected to.

No option for 2 SSIDs

Reply

Link

User profile for user: Ted77777 Ted77777 Author User level: Level 1 9 points

Aug 3, 2019 8:55 PM in response to askbarnabas

the ORBI is a MESH with only 1 SSID

Reply

Link

User profile for user: deggie deggie User level: Level 10 167,525 points

Aug 3, 2019 9:04 PM in response to Ted77777

No it isn't, check with their support site.

Reply

Link

User profile for user: Ted77777 Ted77777 Author User level: Level 1 9 points

Aug 3, 2019 9:42 PM in response to askbarnabas

Unselecting all items puts the SSID in non-broadcast mode but doesn't disable it. I also need 2.4 for Ring as that is all they support.

Reply

Link

User profile for user: askbarnabas askbarnabas User level: Level 10 104,220 points

Aug 4, 2019 5:14 AM in response to Ted77777

Why not turn the guest one on and turn the 2.4 off for the guest account?

Reply

Link

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

  • Go to page of 1

    • iPhone XR connects only to 2.4Ghz

    Welcome to Apple Support Community A forum where Apple customers help each other with their products. Get started with your Apple Account. Learn more Sign up Ask a question Reset

Từ khóa » Xr 5ghz