Is Ara-prn. Legitimate

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Go back to my question Using the Community User profile for user: Duts38 Duts38 Author User level: Level 1 8 points Is ara-prn.apple.com legitimate

Is ara-prn.apple.com legitimate

[Re-Titled by Moderator]

iPhone 8, iOS 12

Posted on Jul 1, 2019 5:15 PM

Me too (14) Me too Me too (14) Me too Reply Question marked as Top-ranking reply User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Posted on Jul 1, 2019 7:29 PM

ANY web address (URL) that ENDS in apple.com is legitimate

ara.apple.com REDIRECTS to ara-prn.apple.com - a page that asks that you agree to Terms & Conditions of letting Apple install an app to take control of your computer

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Question marked as Top-ranking reply User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 1, 2019 7:29 PM in response to Duts38

ANY web address (URL) that ENDS in apple.com is legitimate

ara.apple.com REDIRECTS to ara-prn.apple.com - a page that asks that you agree to Terms & Conditions of letting Apple install an app to take control of your computer

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User profile for user: babowa babowa User level: Level 9 78,568 points

Jul 1, 2019 5:44 PM in response to Duts38

I would not trust it. The only people who would ask to share your screen would be Apple advisers during a phone call and they cannot take control, they would only observe what is going on on your screen.

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User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 1, 2019 5:56 PM in response to babowa

You are right.

This is not like Apple Remote Access (as I assumed)

After you download the application, Apple Support will be

able to view and record your screen as part of your support session,

but cannot access your files or control your computer. You should

remove from view on your screen, anything that you would prefer Apple

did not see or record as part of your session. Sessions are recorded

for quality and customer service purposes. Recordings are retained

for 30 days.

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User profile for user: BobTheFisherman BobTheFisherman User level: Level 10 85,267 points

Jul 1, 2019 5:36 PM in response to Duts38

Be very careful. Are you sure the link actual directs to apple.com? Anyone can make a link that looks like it is to apple.com but actually links elsewhere.

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User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 2, 2019 7:32 AM in response to Kurt Lang

That's what I thought. Apple Remote Desktop has been around for a LONG time.

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User profile for user: rccharles rccharles User level: Level 6 13,037 points

Jul 2, 2019 11:41 AM in response to ChitlinsCC

Let me nitpick CCC.

Ends with

.apple.com

or is

apple.com

since

bad-site-apple.com ends with apple.com

😱

Robert

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User profile for user: Kurt Lang Kurt Lang User level: Level 9 68,904 points

Jul 2, 2019 6:23 AM in response to babowa

I have to add that isn't entirely true. I don't need to call Apple's support very often, but I've had two or three instances where they had direct control of my computer.

For Apple, the access is built into the OS. They don't have the user download third party software like LogMeIn or Teamviewer.

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User profile for user: Kurt Lang Kurt Lang User level: Level 9 68,904 points

Jul 2, 2019 1:10 PM in response to ChitlinsCC

From the original Dumbo cartoon, or Song of the South? The latter is now considered so cringingly racist that it's unlikely Disney would ever re-release it to video as they have with just about all of their other works.

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User profile for user: Duts38 Duts38 Author User level: Level 1 8 points

Jul 1, 2019 5:43 PM in response to ChitlinsCC

Thank you

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User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 2, 2019 12:01 PM in response to rccharles

Great point, do I have to buy the humble pie - cuz I need to eat a slice or two

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User profile for user: Kurt Lang Kurt Lang User level: Level 9 68,904 points

Jul 2, 2019 12:08 PM in response to ChitlinsCC

Humble pie, or crow. You must consume the less desirable of the two. 😁

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User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 2, 2019 12:54 PM in response to Kurt Lang

.

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User profile for user: Kurt Lang Kurt Lang User level: Level 9 68,904 points

Jul 2, 2019 12:58 PM in response to ChitlinsCC

Heckle and Jeckle are magpies, but I would think just as unpalatable. 😀

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User profile for user: ChitlinsCC ChitlinsCC User level: Level 7 21,140 points

Jul 2, 2019 1:02 PM in response to Kurt Lang

I woulda used these guys, but this is now considered a tad racist

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