LiveChat | Business Live Chat & Online Customer Support Software

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Log in Sign up free Go to app User Name Upgrade Help Center Chat with us Logout The live chat software that gets the job done Increase online sales Improve customer satisfaction Automate customer service Sign up free

Free 14-day trial No credit card required

Increase online sales Improve customer satisfaction Automate customer service

35,000+ companies have experienced how LiveChat® improves sales and support on their website

LiveChat® is intuitive customer service software. Quick to set up, easy for your team to use and a go-to choice for your customers.

Watch a 4-minute LiveChat® demo

Preview LiveChat®on your home page with one click

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INCREASE ONLINE SALES

Engage with live chat, sell with ease

Your visitors are already interested — now put live chat to work. Start conversations with pre-set messages, recommend products, and guide them to the ideal purchase.

Sales boosting tools

25% increase in average order value after implementing LiveChat®

“Most of our chats are sales-related, and we've seen a significant uptick in sales since implementing LiveChat®. By offering quick online consultations, customers on the fence can get the advice they need to confidently choose and buy.”

Milena Wojewoda, Digital Project Specialist at Sephora

Sell more products with live chat online

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Sell more products with live chat online

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IMPROVE CUSTOMER SATISFACTION

Make premium support your new standard

Streamline your communication by handling all customer messages in the live chat app. With instant access to customer info, you’ll deliver the top-notch service your customers deserve.

Efficient support features

30% increase in customer conversion after implementing LiveChat®

"With a mission to deliver first-class customer service, it was only natural for us to have the best live chat software. It allows our customers to book property showings instantly, which is perfect for their tight schedules."

Kamran Zand, Owner at Luxury Estates International

Create a flawless experience with an online chat

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Create a flawless experience with an online chat

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AUTOMATE CUSTOMER SERVICE

Automate support and sales with AI customer service chatbots

When your live chat agents deal with repetitive tasks or common questions, use chatbots to handle inquiries automatically. Let chatbots manage the routine and your team focus on delivering exceptional experience.

Automate LiveChat® with ChatBot

Boost your team’s performance with Copilot inside the app

Copilot helps your agents navigate LiveChat® and provides real-time insights about your business so they can respond faster and with confidence. With seamless AI customer service backing them up, your agents work more efficiently and deliver a better experience.

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AI customer service with LiveChat®

Connect with tools that support your business growth

Mix and match from 200+ integrations like WordPress, Squarespace, and Mailchimp to create a tailored solution. The tools manage the details, simplify your tasks, and operate seamlessly in the background.

See LiveChat® integrations

LiveChat® completes your customer shopping experience

See how our top ecommerce integrations can impact your sales and enhance customer experience.

Connect your shop on Shopify

Connect your shop on BigCommerce

Bring your favorite tools together for a seamless workflow

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Bring your favorite tools together for a seamless workflow

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Monitor how live chat impacts your business

Get clear insights with live chat reports that help you make smart customer service decisions — no data expert needed.

Sales tracker

Agent performance

Campaign conversion

Chat engagement

Chat satisfaction

Achieved goals

Staffing prediction

Website traffic

Sales tracker

Agent performance

Campaign conversion

Chat engagement

Chat satisfaction

Achieved goals

Staffing prediction

WEBSITE TRAFFIC

You can expect 1000 chats daily if you accept chats in peak hours.

Your chats, analyzed in seconds

Weekly summaries highlight your most frequent customer questions, giving you the big picture – like skimming through 1,000 chats in 30 seconds.

See LiveChat® reports

“Our chat team loves the reporting tools from LiveChat®. They look at their stats every day, their average response time or their average chat ratings. And having that available to them in a super simple way is really great.”

Sierra Woodall, GreenState Credit Union

Turn live chat data into exceptional customer care

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Turn live chat data into exceptional customer care

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They say... chatting has never been easier

Kent Bicycles Service Center 🇺🇸

“We have been using LiveChat® for about a year now. It has greatly enhanced our ability to assist our customers.“

The Cake Planner 🇺🇸

“LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.“

MONTBLANC LMDM 🇦🇺

“Absolutely recommend for the level of reporting and customer service provided when I had some troubles re-installing the app again.”

ÓRTTU 🇺🇸

“Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!”

Aylala 🇵🇱

“The app is great!!! I can literally close sales on the go and handle Instagram and other channels all from ONE PLACE! It’s super reliable, easy to use, and really helps boost my conversions!”

Luxurious Beds and Linens 🇨🇦

“Great app great customer service always there to help when you have questions or issues to solve. Highly recommend.”

X NIHILO 🇦🇺

“Integrating LiveChat® into our e-commerce website has been one of the best decisions we’ve made.”

Store Supplies 🇺🇸

“Awesome App with powerful features. Worth the price!”

Fromanteel Watches 🇺🇸

“Functional, easy to use, full of information and indicators in order to quickly support customer requests.”

TurkstraLumberLtd 🇨🇦

“Linking LiveChat® to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat® have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.”

MB Sentinel 🇺🇸

“Great app that just works. We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions). We saw a 25% increase in our sales with the automations/campaigns within live chat.”

JetSkiCovers 🇺🇸

“LiveChat® has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!”

KORA Organics 🇺🇸

“Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.”

PATH projects 🇺🇸

“I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.”

South Horizon T-Shirt Company 🇺🇸

“I have used LiveChat® for almost 2+ years on and off. I am extremely pleased with this incredible app and its features. The design is quite brilliant and well executed. But most importantly any time I have a question, I can chat with their support team member 24/7 and get a correct answer within minutes. Now that’s peace of mind.”

ENDER LEGARD 🇬🇧

“Our 'go-to' chat app since 2017. LiveChat® does everything we need it to do (and then some). Sleek, easy to use interface with lots of features. A bit pricey (especially for some of the AI add-ons), but you get what you pay for. And when needed, the support is instant and super efficient.”

White Rabbit Skin Care 🇬🇧

“I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions.”

CustomIcing.com.au 🇦🇺

“We have been using LiveChat® for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from LiveChat®. Yes, I would recommend LiveChat®.”

Security Store House 🇺🇸

“This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app.”

Starts from $20 monthly

Simple pricing for every need

Add LiveChat® to your website for free and enjoy a 14-day trial (no credit card required). Choose the perfect pricing plan afterward.

See full pricing

Looking for an enterprise live chat solution?

Let's discuss a personalized plan designed specifically for your business.

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We’re here for you 24/7/365

You’re looking for the best live chat software to meet your needs. We’re here to offer you more than just a product.

LiveChat® Product Experts are available for you 24/7/365 to provide live chat support and help you drive your business growth.

Chat with a Product Expert

Ready to increase sales, provide a premium experience, and enjoy seamless automation?

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Free 14-day trial No credit card required

Ready to increase sales, provide a premium experience, and enjoy seamless automation?

Sign up free

Free 14-day trial No credit card required