Living With Rheumatoid Arthritis - CVS Specialty

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Rick’s heartfelt story.

CVS Specialty patient Rick meets his CareTeam.

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Denise helps to ensure Rick has the medication and resources he needs to help manage his psoriatic arthritis, rheumatoid arthritis, and osteoporosis.

View transcript

Rick Postell: I have psoriatic arthritis with psoriasis, I have rheumatoid arthritis and I have osteoporosis. I have all three critically medical conditions in my body system. I haven't missed a Ducks football game in over 40 years. The only thing I'm concerned about is I tell my doctors, "If I'm sick, get me well enough to get me on my feet so I can get to my seat and sit there and stand up and cheer for that team through the whole game. Get me back in shape. Make sure I make it."

This is Rick.

Denise Cheung: Hi Rick.

Rick Postell: Hey, Denise, how are you?

Denise Cheung: I'm good. How are you?

Rick Postell: I'm looking forward to meeting you, Denise. You feel like a family member to me because we talk on the phone.

Denise Cheung: I'm really excited to meet you, and we're going to head on over, okay?

Rick Postell: I'll see you shortly. Bye now.

Denise Cheung: Goodbye.

Rick Postell: She calls me on a regular basis when she knows I need refills. She checks with me all the time. She makes me feel so at ease, I just adore her. I thought my life was over physically, I was just going to one day not wake up. I just didn't feel good. Once they got me back on that medicine, two days later I could feel the difference. Two days later.

Hello.

Denise Cheung: Hi.

Rick Postell: Hello.

When I meet new people... I'm a hugging kind of guy, so when I like to hug heart to heart, because when you hug heart to heart, it means you care about someone. Heart to heart.

Denise Cheung: Heart to heart.

Rick Postell: I love you. My contact with this gal is a lifesaver for me. I love her dearly for that. All of the kids in my family know and can see and tell that I'm a happier person because of her.

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Patient story is represented for illustrative purposes only. Statement is based on an actual patient’s response. All data sharing complies with applicable privacy laws.