LOMA 291 — Improving The Bottom Line: Insurance Company ...

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Overview

LOMA 291 is an engaging, highly interactive online course that uses a variety of media to teach operations, functions, and product development basics unique to the insurance organization.

LOMA 291 is part of the two-course FLMI Level 1 Certificate in Insurance Fundamentals. Learn more about this series.

Duration

10-16 hours to complete

Related Designations

FLMI Level 1 Certificate in Insurance Fundamentals, Associate, Life Management Institute, Fellow, Life Management Institute, Associate, Customer Service, Associate, Insurance Regulatory Compliance, Associate, Reinsurance Administration

Special Features

Counts Toward Multiple Designations Designation Course Exam Within Course Great for New Employees Online

Topics

• Insurance Company Organization and Operations
• Corporate Governance, Ethics, and Control
• Risk and Risk Management
• Legal and Compliance
• Human Resources Management
• Information and Technology
• Financial Management
• Accounting, Treasury Operations, and Auditing
• Investment Management
• Marketing
• Product Development
• Product Distribution
• New Business and Underwriting
• Claim and Annuity Benefit Administration
• Customer Service

Objectives

• Describe insurance company stakeholders and explain the governance role of a company’s board of directors and mechanisms for fostering a culture of ethical behavior.
• Describe typical functional areas for insurance company operations and management concepts for organizing these operations.
• Describe and classify risks faced by insurance companies and explain enterprise risk management.
• Describe how insurance companies distribute life insurance products and distinguish between direct distribution systems and intermediary distribution systems.
• Describe the primary components of the new business process.
• Describe the importance of sound underwriting to a company’s financial viability and explain how insurers assess the risks presented by a proposed insured.
• Recognize the characteristics of effective customer service and describe how managing customers' experiences benefits customers and companies.
• Explain the purpose of and steps in effective claim administration.
• Describe how insurers use marketing to identify customers, make them aware of insurers’ products and services, and develop products that satisfy customer needs.
• Distinguish between the legal and compliance functions and describe the roles and responsibilities of each area.
• Explain the difference between solvency laws and market conduct laws and explain several market conduct laws that insurers must comply with.
• Describe the responsibilities of the accounting and financial reporting functions as well as the internal and external users of accounting information.

Format

Course Format

LOMA's popular online interactive designation courses teach important industry concepts through an engaging, highly interactive, multi-media approach that often includes integrated video, audio, and scenario-based learning.

• Technical Requirements for LOMA Online Courses

Exam Format

Integrated Exams

Online interactive designation courses include self-proctored exams — the modularized examinations are built right into the course as part of the learning experience. No separate exam enrollment required!

Pricing and Enrollment

Pricing

See North American course pricing.

Enrolling in Courses With Proctored Exams

1. Log in to your LOMA Learning account using your login ID and password.
2. Browse the Learning Catalog for the course in which you would like to enroll.
3. Select ADD TO CART next to the items in which you would like to enroll.
4. Return to the catalog to continue searching for courses and add additional items to your shopping cart, or click the shopping cart to check out.
   • Note: if you have not already done so, you will be prompted to log in to the LOMA learning system at this time. Once you have successfully logged in, click the shopping cart again to begin the checkout process.
5. Review your shopping cart, and add any promotional or order discount code. Click CHECK OUT to proceed.
6. If you are purchasing a physical product (example: a textbook), complete the SHIPPING information screen.
7. Enter payment information.
   • If your company has set up direct billing with LOMA, an account code will appear next to the “Bill My Company” field.
   • If you are using direct-to-company billing method, ensure that the radio button next to the “Bill My Company” field is selected and then click “Next” to continue.
   • If you are paying for your enrollment by credit card, enter all of the required fields for a credit card transaction. Once you have provided all of the required information, click “Next” to continue.
8. Review your order, accept LOMA’s Terms and Conditions, and click BUY NOW. An enrollment confirmation will be emailed to you.

Contact Us

View professional development opportunities and read course offering details.

Browse our complete course catalog via the Learning System and enroll.

Have questions? Email us at [email protected].

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