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Support Community Special Services Request (SSR) codes (Cryptic)

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null Special Services Request (SSR) codes (Cryptic) Print Special Services Request (SSR) codes (Cryptic) List of all Special Service Request (SSR) codes, and where to find airline-specific ancillary codes. Google translate is an external translation service. Click here to see terms and conditions. Choose a Language Arabic Bahasa Indonesian Czech French German Greek Hebrew Hindi Hungarian Italian Japanese Korean Polish Portuguese (Brazil) Portuguese (Portugal) Russian Simplified Chinese Spanish Traditional Chinese Turkish Ukrainian Special Services Request (SSR) codes (Cryptic)

Updated 16/01/2025 | 338280 Views angle-down

Product(s):	Amadeus Selling Platform Connect, Amadeus Web Services
Topic(s):	Ancillary Services, PNR
Summary:	List of all Special Service Request (SSR) codes, and where to find airline-specific ancillary codes.

Description

There are 3 types of chargeable ancillary services:

• Chargeable ancillary services based on Special Service Requests (SSR elements)

• Chargeable advance seat requests (SSR elements) Note: Chargeable advance seat requests are only available on airlines that have implemented the interactive seat map with Amadeus, or on airlines using Altéa Inventory.

• Chargeable manual auxiliary segments (SVC segments)

Some airlines might have special ancillary codes listed in their airline information pages. If you do not find the SSR code in the list below, refer to the airline's information pages, see GGAIRxx(xx = airline code).

For more information on how to display the ancillary services catalogue, see How to display ancillary services catalogue (Cryptic)

SSR codes and description of the services that they request

Key	Description
/	Codes supplied by teletype message from the airline, according to the agreement established between Amadeus and the airline.
*	Free-flow text is mandatory. For example: SRMAAS-ELDERLY PERSON For other codes, free-flow text is optional.

 

SSR code	Description
*ACKI	Automated check-in
/ADTK	Advise if ticketed (PNR will be placed in queue 1, category 6 of the responsible office)
ADST	Additional seat information
*AVIH	Animal in hold (specify number, type and pedigree, and container weight and dimensions)
AVML	Vegetarian Hindu meal
BBML	Baby meal
BIKE	Bicycle in hold, specify number (see below)
BLML	Bland meal
BLND	Blind passenger (specify whether or not accompanied by guide dog)
BSCT	Bassinet/carrycot/baby basket
*BULK	Bulky baggage (specify number, weight and dimensions)
*CBBG	Cabin baggage requiring seats (specify number, weight and size)
CENT	For 100+ year old passengers
CHLD	Child
CHML	Child meal
*CKIN	Information for airport personnel
CLID	Corporate client code used by all GDSs
COUR	Commercial courier (specify weight and courier company)
CRUZ	Cruise passenger
CTCE	Passenger contact information email address
CTCM	Passenger contact information mobile phone number
CTCR	Passenger contact information refused
DBML	Diabetic meal
DEAF	Deaf passenger (specify if accompanied by a guide dog)
DEPA	Deportee, accompanied by an escort
DEPU	Deportee, unaccompanied
DOCA	Advance Passenger Information System (APIS) address details
DOCO	Advance Passenger Information System (APIS) visa
DOCS	Advance Passenger Information System (APIS) passport or identity card
*DPNA	Disabled passenger with intellectual or development disability needing assistance
EPAY	Electronic payment for ticketless carriers
*ESAN	Passenger with emotional support/psychiatric assistance or animal in cabin
*EXST	Extra seat
*FOID	Form of ID
FPML	Fruit platter meal
FQTR	Frequent Flyer mileage program redemption
FQTS	Frequent Flyer service request
FQTU	Frequent Flyer upgrade and accrual
FQTV	Frequent Flyer mileage program accrual
*FRAG	Fragile baggage (specify number, weight and dimension)
FRAV	First available
GFML	Gluten intolerant meal
GPST	Group seat request (specify number and preferred location)
*GRPF	Group fare (specify fare code)
GRPS	Passengers traveling together using a common identity
GSMC	Government sponsored movement child
GSME	Government sponsored movement escort
GSTN	Goods and services tax number
GSTA	Goods and services tax business address
GSTE	Goods and services tax business e-mail
GSTP	Goods and services tax business phone number(s)
HNML	Hindu meal
HRIC	Human remain as cabin baggage
INAD	Inadmissible passenger
*INFT	Infant (specify name and date of birth)
JPML	Japanese meal (LH specific - need airline association)
KSML	Kosher meal
*LANG	Languages spoken
LCML	Low calorie meal
LFML	Low fat meal
LSML	Low salt meal
*MAAS	Meet and assist (specify details such as elderly person, handicapped passenger or pregnant lady)
MEDA	Medical case (it can be used for disabled passengers needing special attention: follow IATA MEDA procedure)
MOML	Muslim meal
/NAME	Name (when airline holds reservation under a different name)
NFML	No fish meal (LH specific - needs airline association)
NLML	Non-lactose meal
NSSA	Non smoking aisle seat
NSSB	Non smoking bulkhead seat
NSST	Non smoking seat (seat number may be included)
NSSW	Non smoking window seat
*OTHS	Other service not specified by any other SSR code
*PCTC	Emergency contact details for passenger
*PETC	Animal in cabin (specify number, type and pedigree, and container weight and dimensions)
PICA	Passenger in custody, accompanied
PICU	Passenger in custody, unaccompanied
*RFTV	Reason for travel, specify reason
*RQST	Seat request (include seat number or preference)
RVML	Raw vegetarian meal
*SEAT	Pre-reserved seat with boarding pass issued or to be issued
*SEMN	Seaman - ship's crew
SFML	Seafood meal
SLPR	Bed/berth in cabin
SMSA	Smoking aisle seat
SMSB	Smoking bulkhead seat
SMST	Smoking seat (specific seat number may be included)
SMSW	Smoking window seat
*SPEQ	Sports equipment
*SPML	Special meal (specify food items)
STCR	Stretcher passenger
*SVAN	Passenger with service animal in cabin (LH specific)
/TKNA	Ticket number in FA element (automatically sent to the airline)
/TKNC	Ticket number transmission
/TKNE	E-ticket number in FA element
/TKNM	Ticket number in FH element
TKTL	Ticketing time limit (automatically generated)
TWOV	Transit or transfer without visa
*UMNR	Unaccompanied minor (specify age)
VGML	Vegetarian vegan meal
VJML	Vegetarian Jain meal
VLML	Vegetarian lacto-ovo meal
VOML	Vegetarian Oriental meal
WCBW	Wheelchair - wet cell battery
WCHC	Wheelchair - all the way to seat
WCHR	Wheelchair - for ramp
WCHS	Wheelchair - up and down steps
WCMP	Wheelchair - manual power (US carriers only)
WCOB	Wheelchair - on board
*XBAG	Excess baggage (specify number, weight and dimensions)
WEAP	Weapons, firearms or ammunition carried as checked baggage

Enter HE SR for more information.

 

Available on this topic: How to add Meal codes How to add Special Service Requests (SSRs) to a PNR (Cryptic)

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