Mazda CX-5 Questions (page 2) | .au

Hi fellow CX-5 Owners,

Hope you are all doing well during these times,I have a Mazda CX5 2019 GT turbo version bought in July 2019. My family loves this car, but since Feb'2020 we are hearing water movement noises from the center console for few moments when I accelerate, moving the vehicle from stopped state. Also the noise is heard when changing gear position when car is ON, basically when the car/engine moves/rattles this water noise is audible from center console. This is bothering much for last 4 months. Has any body else had this issue and any fix you can recommend.I have informed the dealer thrice so far in last 3 months but with no luck. Sorry for a very long post.

Let me explain each of those instance in detail:1. First time - I reported to the dealer during the car's first service that 10000k/1 yr in March'2020, the dealer informed me that they drained all door and other places where rain/carwash water stored, but they could not replicate the issue of water sounds from center console. And asked me to monitor.

2. The issue was still there hence I took the car back to dealer after 3 weeks and a service person came along for a test drive to hear the noise, he could hear the noise and noted in service sheet, but again at the end of the day they said they checked everything but could not replicate the issue and asked to monitor again.

3. Now after couple more weeks again the noises are still audible more frequent and louder, took the car again to dealer, service person drove my car to test and he said he heard some noises but said they are not of water but of suspension (I thought he might be right and knows better than me about Mazda cars) left the vehicle for service, at the end of the day I got the car back but the water movement noises are still there. This time I could feel suspension was better as brand new car during first few months.It is annoying me much, I am concerned if this water might be damaging any parts in the car. I would like to seek help from this community in this regard. Is there a way to escalate to Mazda directly or please suggest any options that I have since it's been 3 times already at the dealer with no help.

Appreciate your time.