More Help For Small Businesses: Live Chat - Facebook

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There are now more than 40 million active small business Pages on Facebook. As that community continues to grow, we’re committed to helping each business achieve its goals. That’s why earlier this year we launched Ads Manager app and built creative and educational resources for small business marketers. Now we’re announcing a new way for Facebook marketers to connect with us: online chat support. New online chat supportBusinesses that advertise on Facebook now have access to one-on-one support through live online chat. By clicking “Get Help” on the Facebook for Business website, advertisers can chat and screen share with a trained Ads Specialist to get quick answers to their Facebook advertising questions. Live chat on desktop will roll out to the US, UK and Ireland now and then to more countries later in the year. We’ll also test mobile chat and phone support this year and will announce new support channels as they become available. Helping businesses growWe’re committed to helping small businesses succeed on Facebook so they can grow and contribute to their communities. We’ll share more updates in the coming months as we continue to build more resources for marketers. © 2026 Meta AboutDevelopersCareersPrivacyCookiesTermsHelp CenterEnglish (US)More languages

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