Network Ethernet not working after Windows 10 update
gerhardjjoubert Posts : 3 Windows 10 New29 Nov 2016 #1
Network Ethernet not working after Windows 10 update
I have upgraded from Windows 7 (64-bit OS) to Windows 10 (64-bit OS) on my HP ProLiant Microserver N32L. The network adapter is not picking-up the Ethernet cable running to my router and as a result I do not have any network connectivity. I have uninstalled all the Anti-virus software, uninstalled the drivers and downloaded the latest drivers for the network adapter, motherboard and all other devices using a Driver Toolkit. Still no joy. I am able to connect using a mobile 3G USB device, but this is not the issue. I use the PC as a mass storage device on my home network and need to get this connected via Ethernet to the router. The network adapter is Broadcom NetXtreme Gigabit Ethernet adapter. Any ideas how to get this resolved. PS: I have read most posts online and have tried all the tips and tricks to work around this.
My Computer
My Computer
Computer Type: PC/Desktop System Manufacturer/Model Number: HP Proliant Microserver N32L OS: Windows 10 CPU: AMD Athlon(tm) II Neo N36L Dual Core 1.30GHz Memory: 8GB Quote
EdTittel Posts : 4,224 Windows 10 New30 Nov 2016 #2
Any activity lights near the RJ-45 port? Are they doing anything? Sounds like the NIC may not be working. Tell us what, if anything, you see. What does ipconfig /all tell you about the Broadcom interface? More information, please! --Ed--
My Computers
System One
System Two
Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Windows 10 CPU: i7 6700 Motherboard: Asrock Z170 Extreme7+ Memory: 32 GB DDR4 2133 Graphics Card: MSI GeForce GTX 1070 Sound Card: Asus Xonar DC Monitor(s) Displays: 2xDell 2717 UltraSharp Screen Resolution: 1980x1200 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair 850 Platinum Case: Rosewill BlackHawk Ultra Cooling: Dynatron K985 Ball Cooler Hard Drives: Primary: Samsung 500 GB NVMe 950 2xRAID Cards with 2X250 GB Samsung mSATA SSD Various other SSDs & HDs Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Norton Other Info: January 2016 build Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Win10 Enterprise Insider Preview CPU: i7-4770K Motherboard: ASRock Z97 Killer Memory: 32 GB DDR3 [PC3-10600] Graphics Card: ASUS GeForce GTX 1070 Sound Card: onboard RealTek circuitry Monitor(s) Displays: Dell 2717 27" UltraSharp Screen Resolution: 1920x1080 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair Platinum 850 Case: Antec 902 Cooling: Corsair Closed-loop liquid cooler Hard Drives: M.2 SATA SSD: Samsung MZVP512 Intel SATA 180 GB SSD Samsung Spinpoint 1.5 TB HD Toshiba HGST 3 TB HD JMicron RAID card w/2xSamsung EVO 840 250 Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Defender Other Info: Test machine for Insider Previews Quote
gerhardjjoubert Posts : 3 Windows 10 Thread StarterNew30 Nov 2016 #3
Yes, NIC lights flashing. Card was working perfectly under Windows 7. ipconfig / all says media not connected, but displays the Broadcom adapter and MAC address.
My Computer
My Computer
Computer Type: PC/Desktop System Manufacturer/Model Number: HP Proliant Microserver N32L OS: Windows 10 CPU: AMD Athlon(tm) II Neo N36L Dual Core 1.30GHz Memory: 8GB Quote
EdTittel Posts : 4,224 Windows 10 New01 Dec 2016 #4
Check Device Manager. Sounds like the Broadcomm NIC might be disabled, or you might see some kind of warning about the device therein. Check to be sure you see something like this: The "This device is working properly" statement tells you that as far as DevMgr is concerned, everything is OK. That's what you want to see. --Ed--
My Computers
System One
System Two
Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Windows 10 CPU: i7 6700 Motherboard: Asrock Z170 Extreme7+ Memory: 32 GB DDR4 2133 Graphics Card: MSI GeForce GTX 1070 Sound Card: Asus Xonar DC Monitor(s) Displays: 2xDell 2717 UltraSharp Screen Resolution: 1980x1200 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair 850 Platinum Case: Rosewill BlackHawk Ultra Cooling: Dynatron K985 Ball Cooler Hard Drives: Primary: Samsung 500 GB NVMe 950 2xRAID Cards with 2X250 GB Samsung mSATA SSD Various other SSDs & HDs Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Norton Other Info: January 2016 build Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Win10 Enterprise Insider Preview CPU: i7-4770K Motherboard: ASRock Z97 Killer Memory: 32 GB DDR3 [PC3-10600] Graphics Card: ASUS GeForce GTX 1070 Sound Card: onboard RealTek circuitry Monitor(s) Displays: Dell 2717 27" UltraSharp Screen Resolution: 1920x1080 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair Platinum 850 Case: Antec 902 Cooling: Corsair Closed-loop liquid cooler Hard Drives: M.2 SATA SSD: Samsung MZVP512 Intel SATA 180 GB SSD Samsung Spinpoint 1.5 TB HD Toshiba HGST 3 TB HD JMicron RAID card w/2xSamsung EVO 840 250 Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Defender Other Info: Test machine for Insider Previews Quote
swarfega Posts : 7,254 Windows 10 Pro 64-bit New01 Dec 2016 #5
You may want to install the windows 10 driver.
My Computers
System One
System Two
Computer Type: PC/Desktop System Manufacturer/Model Number: Self Built OS: Windows 10 Pro 64-bit CPU: Ryzen 9 3900x Motherboard: Asus Strix x570-E Memory: Corsair Dominator Platinum 32Gb@3600MHz Graphics Card: Asus Strix 3080 Ti OC Sound Card: Creative Soundblaster AE-5 Monitor(s) Displays: Samsung Odyssey G7 32" Curved Gaming Monitor, IIYAMA XUB2792QSU-W1 27" Screen Resolution: 2560x1440@240Hz, 2560x1440@70Hz Keyboard: Corsair K70 RGB Mk 2 SE Rapid Fire Mouse: Corsair M65 Elite PSU: Corsair RM850x Case: Corsair Crystal 680x Cooling: Corsair H100i Se Platinum Hard Drives: Samsung 980 Pro 1 Tb (OS), Samsung 970 Pro 1 Tb (games), Samsung 860 Evo 1Tb (data), Samsung 860 Evo 4 Tb (games), Crucial MX500 1Tb (photos), WD MyCloud Mirror 6Tb NAS. Internet Speed: 58/12 Mbps Browser: Microsoft Edge Antivirus: Windows Defender + Malwarebytes Other Info: Corsair Virtuoso RGB Headset, Samsung Galaxy Tab S3 Tablet. Creative T6300 5.1 Speakers Computer Type: PC/Desktop System Manufacturer/Model Number: Self Built OS: Windows 10 Pro Insider 64-bit/Geruda Linux Plasma CPU: Ryzen 5600x Motherboard: Asus Strix B550-E Memory: Corsair Dominator Platinum 32Gb@3600MHz Graphics Card: Gigabyte RTX2070 Super Gaming OC Sound Card: Creative Soundblaster AE-5 Monitor(s) Displays: Asus XG43VQ Ultrawide Screen Resolution: 3840x1200@120Hz Keyboard: Corsair K70 RGB MK.2 Low Profile Rapidfire Mouse: Glorious Model D PSU: Corsair RM750i Case: Fractal Define R6 Cooling: Scythe Mugen 5 rev B and Corsair QL fans Hard Drives: Aorus Gen 4 NVMe 1 Tb (Windows Insider), Samsung 850 Pro 512Gb (data), Samsung 850 Evo 1Tb (files), Samsung 850 Evo 2Tb (games), Blu-ray player Internet Speed: 58/12 Mbps Browser: Microsoft Edge Antivirus: Windows Defender + Malwarebytes Quote
gerhardjjoubert Posts : 3 Windows 10 Thread StarterNew01 Dec 2016 #6
Downloaded the correct driver for Windows 10 and installed it. No change. Lights on the back of the NIC on and green (right), left flashes green and then stops. So I believe this means no traffic. Device manager says "this device is working properly". When the network cable is in the LAN shows as enabled, when network cable is out it shows network cable unplugged. I have now decided to restore to Windows 7. Hope to be able to upgrade to 10 somewhere in the future....
My Computer
My Computer
Computer Type: PC/Desktop System Manufacturer/Model Number: HP Proliant Microserver N32L OS: Windows 10 CPU: AMD Athlon(tm) II Neo N36L Dual Core 1.30GHz Memory: 8GB Quote
EdTittel Posts : 4,224 Windows 10 New02 Dec 2016 #7
Sorry for your trouble. I have a wide mix of NICs and have no such trouble with any of them. But I don't have the particular model you've got. That said, here's a thread from Dell support that indicates others with the same problem have solved it with a new/different driver (though others have not). Before you downgrade back to Win7, please try again with drivers from this download page: https://www.broadcom.com/support/eth...desktop-mobile. With luck, you'll make it work! Best wishes, and HTH, --Ed--
My Computers
System One
System Two
Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Windows 10 CPU: i7 6700 Motherboard: Asrock Z170 Extreme7+ Memory: 32 GB DDR4 2133 Graphics Card: MSI GeForce GTX 1070 Sound Card: Asus Xonar DC Monitor(s) Displays: 2xDell 2717 UltraSharp Screen Resolution: 1980x1200 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair 850 Platinum Case: Rosewill BlackHawk Ultra Cooling: Dynatron K985 Ball Cooler Hard Drives: Primary: Samsung 500 GB NVMe 950 2xRAID Cards with 2X250 GB Samsung mSATA SSD Various other SSDs & HDs Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Norton Other Info: January 2016 build Computer Type: PC/Desktop System Manufacturer/Model Number: Homebrew OS: Win10 Enterprise Insider Preview CPU: i7-4770K Motherboard: ASRock Z97 Killer Memory: 32 GB DDR3 [PC3-10600] Graphics Card: ASUS GeForce GTX 1070 Sound Card: onboard RealTek circuitry Monitor(s) Displays: Dell 2717 27" UltraSharp Screen Resolution: 1920x1080 Keyboard: MS Comfort Curve 4000 Mouse: Logitech M325 PSU: Corsair Platinum 850 Case: Antec 902 Cooling: Corsair Closed-loop liquid cooler Hard Drives: M.2 SATA SSD: Samsung MZVP512 Intel SATA 180 GB SSD Samsung Spinpoint 1.5 TB HD Toshiba HGST 3 TB HD JMicron RAID card w/2xSamsung EVO 840 250 Internet Speed: 890Up/45Down Browser: All of 'em Antivirus: Defender Other Info: Test machine for Insider Previews Quote
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The "This device is working properly" statement tells you that as far as DevMgr is concerned, everything is OK. That's what you want to see. --Ed-- 
