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Local Contacts
Email to the relevant team at our new communication channel for quicker resolution. Read More
Vietnam Local Charges and DEM-DET Tariff
Navigate our extensive and definitive guides to ONE Vietnam’s local charges and DEM-DET tariff. Read More
Terminals and Facilities
Key information on Vietnam’s terminals and facilities available here. Read MoreAdvisory Dec 11, 2025
NEW SERVICE COVERAGE FROM/TO KENDARI, INDONESIA
ACCEPTANCE FROM NEW LOCATION Read more » Insights Dec 10, 2025
Toy Industry's Big Shift: ONE's Insights on Kidults & Sourcing
The toy market is being reshaped by adult consumers and a manufacturing shift to Southeast Asia. ONE's analysis reveals how to navigate this new landscape. Read more » Advisory Dec 03, 2025
(Update #3) FP1: M/V ONE HENRY HUDSON 095 Incident
We would like to inform you of an update to our second Customer Advisory , regarding the fire incident onboard the M/V ONE HENRY HUDSON at the Port of Los Angeles. Read more » Advisory Dec 01, 2025
Implementation of EES surcharge with effect from January 1st, 2026
Ocean Network Express (ONE) would like to inform you of the implementation of EES surcharge w.e.f January 1st, 2026. Read more » Advisory Dec 01, 2025
Trans Pacific East Coast Service Update EC1/EC2/EC3
Ocean Network Express (ONE) is pleased to announce the enhancement of our Trans Pacific East Coast service. ONE is enhancing the EC2 service with the introduction of additional direct call service from Cai Mep to US East Coast on EC2 service. Consequently, the service rotations for EC1, EC2, and EC3 will be revised as detailed below . This strategic enhancement reinforces our service portfolio, significantly improving connectivity from South East Asia to the North American East Coast, and offering optimized transit times and diverse transportation options for our customers worldwide. Read more »
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