Parts - A.O. Smith

Register your product

Register your product with us so that we can optimally assist you with maintenance or additional products.

Register High efficiency water heaters

Twister II

PartsParts – Twister IIFlue – Twister II (RGA)

BFC Cyclone

PartsParts – BFCFlue – BFC (RGA)

Innovo

PartsParts – InnovoFlue – Innovo (RGA) Solar systems

ITS – Indirect solar system

PartsParts ITS

Indirect solar system – ITE

PartsParts – ITE

SGS – solar system with ITE

PartsParts – SGSFlue – SGS (RGA)

SGE

PartsParts – SGEFlue – SGE (RGA) Electric water heaters

DRE Plus

PartsParts – DRE Plus

DRE

PartsParts – DRE

EES

PartsParts – EES Indirect water heaters

ITE – indirect tank

PartsParts – ITE

ITS

PartsParts – ITS

ST – storage vessel

PartsParts – ST

PHE – plate heat exchanger

PartsParts – PHE

IT

PartsParts – IT

Where and how do I look for the parts and accessories?

Watch the video to find the parts and accessories on our website. This video also explains how to find an article number and how to read the serial number.

Maintenance & Accessories

We have 1 guide that lists all parts & accessories for our products. This is for both current products and historical products for which we can still supply.

Consult the guide

Flue gas discharge guide

We have created a separate document especially for the flue gas discharge material.

Flue guide

Discontinued products

Here you will find information about devices that we no longer produce.

Discontinued products

Manufacturing date of my appliance page

Want to know what your device’s manufacturing date is?

Click here

Where to buy the parts?

Contact our dealer or sales engineers.

Certifications

Our devices and the processes through which they are produced, comply with quality standards such as ISO 9001:2008. Due to our worldwide activity, the locally applicable requirements and standards have been added. CE certification is of course standard for the entire European market. In addition, our products comply with European Rohs, WEEE and PED guidelines.

Do you have questions regarding parts and accessories?

Need more help. Contact our customer service.

Customer Service

Do you have a technical questions?

Our colleagues from technical will department will be happy to help you further.

Technical Support Group