Patient Advice & Support Service

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What we do

The Citizens Advice network in Scotland delivers advice services in almost 300 service points across the country, from city centres to island communities. We also assist vulnerable consumers from across Scotland, England and Wales with energy and postal service complaints through the Extra Help Unit.

Get advice

Contact your local Citizens Advice Bureau to get free, confidential and impartial advice. An adviser will be able to talk through your situation and work out the next steps. Find your local bureau and get in touch today.

Publications

Our latest reports and publications, filterable by topic.

Our campaigns

We campaign on a range of topics to raise awareness and support people with issues such as renting rights, energy bills or problems with debt. The aim of these campaigns is to signpost people to the different types of support available from their local CAB or by accessing our online advice and tools.

News and events

Recent news articles are categorised by topic, making it easy to see our impact.

We contribute to frontline advice by helping people resolve their problems and influence social policy at both local and national levels.

Get involved

Citizens Advice Scotland relies on the support of people like you.

Whether you’re interested in volunteering, donating, fundraising, becoming a corporate partner, collaborating to deliver a service or exploring career opportunities, there are many ways to get involved.