Quicken Error CC-501 (Fixed In 5 Methods) - TheSupportZone

Quicken Error CC-501 occurs when updating bank accounts using online services. Error Code CC-501 generally arises when something is blocking at the bank’s end to sync with Quicken.

In this post, we’ll discuss the causes and solution steps to fix this error code.

Causes for Quicken Error Code CC-501

• Something is blocking at bank’s end to sync data with Quicken
• Temporary server issue

Things to do before proceeding with the troubleshooting steps

1. Create a Quicken data file backup

Our recommendation is to create a Quicken file backup prior to taking any troubleshooting steps because if there would be any fallback in between the process so you can come back to the same place where you started. To create a backup:

• Open Quicken
• Go to Backup and Restore > Back up Quicken File…
• Click on Back up Now

2. Don’t let the transactions entered into the register automatically

It will help you to prevent duplicates in the account register and also ensure that not to enter transactions into the register automatically. To do this:

• Open Quicken
• Go to Edit > Preferences
• Select Downloaded Transactions
• Uncheck Automatically add to banking register
• Then click OK

Note: Process to fix Quicken Error CC-501 may be complex, you can speak with TheSupportZone expert for a quick resolution. Dial TollFree or leave us your message.

5 Simple Methods to Fix Quicken Error CC-501

Method 1: Update Quicken to the Latest Release

• Open Quicken
• Go to Help > Check for Updates
• If an update is available to install, click on Yes to launch it.

Method 2: Refresh Online Account Information

• Click on the Account(To the left side)
• Once account register is open click on the top-right gear icon with a drop-down menu
• Then click Update Now (Ctrl+Alt+U)
• Next screen prompts you to enter a vault or bank password
• Then click Update Now

If the above 2 methods doesn’t work, please proceed further with the below troubleshooting steps.

Method 3: If you’re receiving this error while adding an account

You may receive this error while adding a bank account in Quicken. There are some chances that your bank is running with some temporary issues that can take up to 24-48 hours to fix.

Our suggestion is to wait some time and then try to add a bank account. If the same thing happens again, please proceed further with the below methods to fix it.

Method 4: If you’re receiving this error while updating an account

If you’re receiving this error while updating bank accounts, you may need to contact official Quicken Support and the tech may review the data file logs.

We also recommend before contacting to Quicken Support, try Method 5. It may help to resolve this issue.

Method 5: Deactivate and Reactivate Account

Deactivate Account

• Go to Tools > Account List (Ctrl+A)
• Now you can click on Edit to an account that causing this problem
• Select the Online Services tab
• Then click Deactivate
• Now click Yes to confirm
• Then click OK and Done

Reactivate Account

• Go to Tools > Add Account…
• Then select the type of an account such as Checking, Savings, etc.
• Now click on Advanced Setup(to the bottom left corner)
• Now type the name of your bank/financial institution
• Then click Next
• Select a suitable connection method and click Next
• Now enter the bank Username and Password
• Then click Connect
• Now Quicken starts to look up your accounts at a bank
• Once you can see the list of your accounts, it’s time to reactivate account(s)
• Instead of adding the accounts again, you need to LINK it with an existing account in Quicken(See an image below)
• Then click Next and Finish

After following all the above steps you’ll no longer face Quicken Error CC-501 but in case it still exists, you can speak with the TheSupportZone expert or leave us your message.