Support - PowerShot G9 X Mark II - Canon Singapore

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PowerShot G9 X Mark II View other models from the same series Drivers, Software & Firmware

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October 2025

21 Oct 2025 Photography

To Users of the Compact Digital Camera PowerShot V1

Thank you for using Canon products. Concerning the "PowerShot V1" compact digital camera, the following potential issue has been identified.

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July 2025

29 Jul 2025 Photography

Free Repair Service for Mirrorless Camera "EOS R50 (Black)"

Thank you for using our products. Regarding the EOS R50 (black model only), the following potential issue has been confirmed.

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September 2024

19 Sep 2024 Photography

To Users of PowerShot G7 X Mark II Digital Compact Camera

Thank you for using Canon products. We regret to inform that a potential issue has been confirmed for the PowerShot G7 X Mark II digital compact camera. Our customer support measures are described below. We are committed to taking steps needed to help ensure that our customers can use our products with ...

Read More 19 Sep 2024 Photography

To Users of Flash Speedlite EL-5

Thank you for using Canon products. We regret to inform that the following issue has been confirmed for the Flash Speedlite EL-5. Our customer support measures are stated below. We are committed to taking steps needed to help ensure that our customers can use our products with confidence. Issue: For ...

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October 2023

31 Oct 2023 Photography

Free Repairs for EF-S18-55mm F3.5-5.6 IS II and EF-S18-55mm F3.5-5.6 III Interchangeable Lenses for Digital SLR and Mirrorless Cameras

Thank you for using Canon products. It has been confirmed that some units of the EF-S18-55mm F3.5-5.6 IS II and EF-S18-55mm F3.5-5.6 III interchangeable lenses for digital SLR and mirrorless cameras manufactured during a specific period is affected by the issue described below. Customer support for this ...

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March 2023

30 Mar 2023 Photography

To Users of the Mirrorless Camera EOS R10

Thank you for using Canon products. Concerning the Mirrorless Camera EOS R10, the following phenomenon has been confirmed. Customer support for this phenomenon is described below. We would like to offer our sincere apologies to any users who may have been inconvenienced by this phenomenon. Phenomenon ...

Read More 30 Mar 2023 Photography

To Users of the EF50mm f/1.2L USM Interchangeable Lens for Digital SLR and Mirrorless Cameras

Thank you for using Canon products. Concerning the EF50mm f/1.2L USM interchangeable lens for digital SLR and mirrorless cameras, the following phenomenon has been confirmed. Customer support for this phenomenon is described below. We would like to offer our sincere apologies to any users who may have ...

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July 2022

28 Jul 2022 Photography Videography Solutions

For Users that Use the Continuous Recording Functions of Professional Camcorders and Digital Cinema Cameras

Canon has recently become aware of an issue, as detailed below, that may occur in rare instances while using the Professional Camcorder XF605 and Digital Cinema Cameras EOS C70 and EOS R5 C. We would like to offer our sincere apologies to any customers who have been inconvenienced as a result of this ...

Read More Updated 13 Jul 2022 Photography

To Users of the EF-S 18-200mm f/3.5-5.6 IS Interchangeable Lens for Canon Digital SLR Cameras

Update: Free repairs for this product will be discontinued as of 31 July 2022. Thank you for using Canon products. We have discovered that there are cases in which some EF-S 18-200mm f/3.5-5.6 IS products may have screws that come loose inside the lens and which may interfere with zoom operation of ...

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June 2022

Updated 30 Jun 2022 Photography

Customer Support for a Phenomenon in which Error 70 or Error 80 Occurs Repeatedly on the EOS 70D Digital SLR Camera

Update: Free repairs for this product will be discontinued as of 31 December 2022. Thank you for using Canon products. We would like to offer our sincere apologies to users who have been inconvenienced by the phenomenon described below. We value the trust our customers have placed in us, and we are ...

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