Vanquish Fitness Reviews | 38 Of 172 - Trustpilot
- Shopping & Fashion
- Vanquish Fitness
4.5
VERIFIED COMPANYIn the Shopping & Fashion category
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Claimed profileMay use unsupported invitation methodsReplied to 91% of negative reviewsReplies to negative reviews in < 1 weekWrite a review
Reviews4.5
5,846 total
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4-star
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KIKing3 reviewsGB12 Jan 2024Very impressed with the efficiency of…
Very impressed with the efficiency of this company we unfortunately received the wrong T-shirt. We received a tank top, but when I notified them they sent out the correct one within a week
Date of experience: 12 January 2024
Reply from Vanquish Fitness
17 Jan 2024Hi King,Thanks for your excellent review.We're really glad to hear that the team was able to assist you with your issue, we're always happy to help!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness
HEHeather1 reviewGB12 Jan 2024Great customer service
Great customer service. Issue was resolved quickly.
Date of experience: 12 January 2024
Reply from Vanquish Fitness
16 Jan 2024Hi Heather,We're really glad to hear that your issue was resolved quickly - just as you deserve!If you have any questions in the future, please do get back in touch as we're always happy to help.Kind Regards,Vanquish Fitness
SMSue McAvoy1 reviewGB12 Jan 2024Chelsea was quick to answer my query
Chelsea was quick to answer my query, and was very helpful and informative
Date of experience: 12 January 2024
Reply from Vanquish Fitness
16 Jan 2024Hi Sue,Thank you for your very kind review! It's great to hear that Chelsea was able to help with your query, we're always happy to lend a hand.Please do get back in touch if you have any questions in the future!Kind Regards,Vanquish Fitness
MDMelissa de Vin4 reviewsNL12 Jan 2024Customer care is great
Best customer care ever
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Melissa,Thanks for your kind review, we're really glad that we could help!If you have any queries in the future, please do get back in touch as we're always happy to lend a hand! Kind Regards,Vanquish Fitness
HRHonest Review4 reviewsGB12 Jan 2024Customer service is brilliant
Customer service is brilliant, very understanding and helpful. Chelsea went out of her way to help me, it's the little things that go a long way! Would definitely shop here again. Thanks again Chelsea!
Date of experience: 12 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi,Thanks a lot for your very kind review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our customers.If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
SPScott Pimlett1 reviewGB12 Jan 2024Amazing customer service
Amazing customer service! I had accidentally ordered the wrong size for a Christmas gift. This was quickly resolved by the great customer service team especially Chelsea on the team. Who quickly re-ordered the correct size. The whole process was effortless and straightforward. Thanks again!
Date of experience: 12 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Scott,Thanks a lot for your excellent review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
Benny Rumuat4 reviewsNL12 Jan 2024Im always satisfied
Im always satisfied with your products becouse good quality and fabric quality.
Date of experience: 12 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Benny,Thanks for being part of our #VQFamily!It's great to hear that you're enjoying the quality of our items. Have a wonderful day!Kind Regards,Vanquish Fitness
AAAdil Alhinai1 reviewUS12 Jan 2024I would definitely order from them…
I would definitely order from them again. Great products and customer service did a fantastic job to resolve a query quickly
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Adil,Thanks for your very kind review.We're really pleased to hear that you're loving our items, we've got some great releases coming out soon that we know you'll love!If you have any queries in the future, please do get back in touch as we're always happy to lend a hand.Kind Regards,Vanquish Fitness
daniel reis-freeman1 reviewAU11 Jan 2024Great product, even better CX
Purchased a few of the utility v2 set, awesome stuff.Cargo pants had a loose thread coming away after a month, a pretty non-issue. Thought to reach out anyway, not expecting too much... but their customer service **thanks Chelsea** was super prompt and resolved within a day (actually sent me a brand new replacement pair - express international shipping)- Thanks from Aus!
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Daniel,Thanks a lot for your excellent review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
DADan2 reviewsGB11 Jan 2024Top quality company
Top quality products very good customer service. Brought loads of there stuff all fits well nice materials used never any issues with the products. had a issue with my order that was very quickly resolved can’t not fault them
Date of experience: 04 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Dan,Thanks a lot for your excellent review!We're really glad to hear that you're loving our items. We're also happy to hear that our team was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
LHlee hardacre1 reviewGB11 Jan 2024Great customer service 👍
Very helpful customer service, Chelsea resolved my small issue in a matter of minutes, good to see a company and employee that cares😊
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Lee,Thanks for your brilliant review!It's great to hear that Chelsea was able to assist you with your issue!We're always happy to lend a hand, please do get back in touch if you have any queries in the future!Kind Regards,Vanquish Fitness
OROrçun1 reviewNL11 Jan 2024If you clearly indicate what your question is, they can help you more easily
Chelsea was kind with helping
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Orcun,Thanks for your kind review!We're really glad to hear that Chelsea was able to help you with your query.If there's anything else we can help with, please do get back in touch.Kind Regards,Vanquish Fitness
KTK T4 reviewsGB11 Jan 2024Great customer service and quality products
Tara helped me return my purchase of a duplicate Christmas gift for my partner. I’ve shopped with vanquish a few times before. Their dragonball z men’s tees are the perfect gift and really thick quality fabric.
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Korrie,Thanks for your very kind review.It's great to hear that Tara was able to assist you and that you're loving the dragonball z collection!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
SJShannon Johnson4 reviewsGB11 Jan 2024Amazing service!
Amazing service, thank you Tara!I have recently ordered a fair few items from this company, quality is brilliant. I never have my tracksuit off! Would highly recommend this company to anyone and everyone. Sent a few items back that I didn’t require and the support and service I received was fast and affective! Thank you for a great experience! I will be ordering again!
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hey Shannon,Thanks a lot for your excellent review!We're really glad to hear that Tara was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness
Paul Wan2 reviewsUS11 Jan 2024Outstanding quality
Outstanding quality, comfort, design, and brand! Customer service is also second to none. I have been purchasing clothing from Vanquish Fitness for over a year and will look no further, always my one-stop brand. Thank you, Chris!
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Paul,Thanks for your excellent review!This is great to hear, thanks for being part of our #VQFAMPlease do get back in touch if you have any queries as we're always happy to help!Kind Regards,Vanquish Fitness
MPMatias Peltola1 reviewFI11 Jan 2024The service was quick and effortless.
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Matias!it's great to hear that you had a positive experience with us!If there's anything we can assist with in the future, please do get back in touch.Kind Regards,Vanquish Fitness
Steven Leach1 reviewGB11 Jan 2024Fast response and resolution
Fast response and resolution. Been buying there products for years.Very happy with them and the service
Date of experience: 11 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Steven,Thanks for your very kind review and for being part of our #VQFamilyWe're really glad to hear that the team was able to help!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness
ABAimee Bassford2 reviewsGB10 Jan 2024Really really impressed and happy with…
Really really impressed and happy with my recent purchases from this brand! I wasn’t sure what to expect, I ordered quite a lot and the delivery was really quick! And then when I tried on all my new purchases they all fit amazing, and were super comfy yet flattering at the same time, and the quality was great! I will definitely be ordering from this brand again, my new favourite 🤩
Date of experience: 10 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Aimee,We're so happy to hear that you're impressed with your purchases from us!We have some amazing new collections dropping in the next couple of weeks that we know you'll love.Thanks for the support, it's always appreciated!Kind Regards,Vanquish Fitness
Shay Hollis1 reviewGB10 Jan 2024Issue resolved
Quickly managed to resolve my issues I had in quick time considering the high demand and provided all information so that myself was at ease and assured. Huge shoutout to Chelsea from the support team who helped me out and gave me options. Thank you
Date of experience: 10 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Shay,Thanks for your kind review.We're really glad to hear that Chelsea was able to help you quickly and efficiently - just as you deserve!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness
YVYael Volokh1 reviewGB10 Jan 2024Great experience
Chelsea was great . I asked a question received an answer and an explanation.
Date of experience: 10 January 2024
Reply from Vanquish Fitness
12 Jan 2024Hi Yael,It's great to hear that Chelsea assisted you!We're always happy to lend a helping hand, please do get back in touch if you have any questions in the future.Kind Regards,Vanquish Fitness
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Claimed profileMay use unsupported invitation methodsReplied to 91% of negative reviewsReplies to negative reviews in < 1 weekAbout Vanquish Fitness
Information written by the company
Vanquish Fitness is an apparel brand and online retailer, based in London. Providing fitness garments and a platform for athletes to connect, Vanquish has established a fast growing community of followers worldwide.Contact
- admin@vqfit.com
- Abercrombie Lodge, Bulls Cross, Enfeild, London
- EN2 9HG
- London
- United Kingdom
Category
- Shopping & Fashion
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