Vanquish Fitness Reviews | 38 Of 172 - Trustpilot

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OverviewReviewsAboutVanquish Fitness Reviews 5,846  •  ExcellentTrustScore 4.5 out of 5

4.5

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vqfit.com

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Claimed profileMay use unsupported invitation methodsReplied to 91% of negative reviewsReplies to negative reviews in < 1 weekYour profile picture

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Reviews4.5

5,846 total

5-star

82%

4-star

5%

3-star

1%

2-star

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1-star

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KIKing3 reviewsGBRated 5 out of 5 stars12 Jan 2024

Very impressed with the efficiency of…

Very impressed with the efficiency of this company we unfortunately received the wrong T-shirt. We received a tank top, but when I notified them they sent out the correct one within a week

Date of experience: 12 January 2024

Reply from Vanquish Fitness

17 Jan 2024

Hi King,Thanks for your excellent review.We're really glad to hear that the team was able to assist you with your issue, we're always happy to help!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness

HEHeather1 reviewGBRated 5 out of 5 stars12 Jan 2024

Great customer service

Great customer service. Issue was resolved quickly.

Date of experience: 12 January 2024

Reply from Vanquish Fitness

16 Jan 2024

Hi Heather,We're really glad to hear that your issue was resolved quickly - just as you deserve!If you have any questions in the future, please do get back in touch as we're always happy to help.Kind Regards,Vanquish Fitness

SMSue McAvoy1 reviewGBRated 5 out of 5 stars12 Jan 2024

Chelsea was quick to answer my query

Chelsea was quick to answer my query, and was very helpful and informative

Date of experience: 12 January 2024

Reply from Vanquish Fitness

16 Jan 2024

Hi Sue,Thank you for your very kind review! It's great to hear that Chelsea was able to help with your query, we're always happy to lend a hand.Please do get back in touch if you have any questions in the future!Kind Regards,Vanquish Fitness

MDMelissa de Vin4 reviewsNLRated 5 out of 5 stars12 Jan 2024

Customer care is great

Best customer care ever

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Melissa,Thanks for your kind review, we're really glad that we could help!If you have any queries in the future, please do get back in touch as we're always happy to lend a hand! Kind Regards,Vanquish Fitness

HRHonest Review4 reviewsGBRated 5 out of 5 stars12 Jan 2024

Customer service is brilliant

Customer service is brilliant, very understanding and helpful. Chelsea went out of her way to help me, it's the little things that go a long way! Would definitely shop here again. Thanks again Chelsea!

Date of experience: 12 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi,Thanks a lot for your very kind review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our customers.If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

SPScott Pimlett1 reviewGBRated 5 out of 5 stars12 Jan 2024

Amazing customer service

Amazing customer service! I had accidentally ordered the wrong size for a Christmas gift. This was quickly resolved by the great customer service team especially Chelsea on the team. Who quickly re-ordered the correct size. The whole process was effortless and straightforward. Thanks again!

Date of experience: 12 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Scott,Thanks a lot for your excellent review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

Benny Rumuat4 reviewsNLRated 5 out of 5 stars12 Jan 2024

Im always satisfied

Im always satisfied with your products becouse good quality and fabric quality.

Date of experience: 12 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Benny,Thanks for being part of our #VQFamily!It's great to hear that you're enjoying the quality of our items. Have a wonderful day!Kind Regards,Vanquish Fitness

AAAdil Alhinai1 reviewUSRated 5 out of 5 stars12 Jan 2024

I would definitely order from them…

I would definitely order from them again. Great products and customer service did a fantastic job to resolve a query quickly

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Adil,Thanks for your very kind review.We're really pleased to hear that you're loving our items, we've got some great releases coming out soon that we know you'll love!If you have any queries in the future, please do get back in touch as we're always happy to lend a hand.Kind Regards,Vanquish Fitness

daniel reis-freeman1 reviewAURated 5 out of 5 stars11 Jan 2024

Great product, even better CX

Purchased a few of the utility v2 set, awesome stuff.Cargo pants had a loose thread coming away after a month, a pretty non-issue. Thought to reach out anyway, not expecting too much... but their customer service **thanks Chelsea** was super prompt and resolved within a day (actually sent me a brand new replacement pair - express international shipping)- Thanks from Aus!

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Daniel,Thanks a lot for your excellent review!We're really glad to hear that Chelsea was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

DADan2 reviewsGBRated 5 out of 5 stars11 Jan 2024

Top quality company

Top quality products very good customer service. Brought loads of there stuff all fits well nice materials used never any issues with the products. had a issue with my order that was very quickly resolved can’t not fault them

Date of experience: 04 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Dan,Thanks a lot for your excellent review!We're really glad to hear that you're loving our items. We're also happy to hear that our team was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

LHlee hardacre1 reviewGBRated 5 out of 5 stars11 Jan 2024

Great customer service 👍

Very helpful customer service, Chelsea resolved my small issue in a matter of minutes, good to see a company and employee that cares😊

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Lee,Thanks for your brilliant review!It's great to hear that Chelsea was able to assist you with your issue!We're always happy to lend a hand, please do get back in touch if you have any queries in the future!Kind Regards,Vanquish Fitness

OROrçun1 reviewNLRated 5 out of 5 stars11 Jan 2024

If you clearly indicate what your question is, they can help you more easily

Chelsea was kind with helping

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Orcun,Thanks for your kind review!We're really glad to hear that Chelsea was able to help you with your query.If there's anything else we can help with, please do get back in touch.Kind Regards,Vanquish Fitness

KTK T4 reviewsGBRated 5 out of 5 stars11 Jan 2024

Great customer service and quality products

Tara helped me return my purchase of a duplicate Christmas gift for my partner. I’ve shopped with vanquish a few times before. Their dragonball z men’s tees are the perfect gift and really thick quality fabric.

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Korrie,Thanks for your very kind review.It's great to hear that Tara was able to assist you and that you're loving the dragonball z collection!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

SJShannon Johnson4 reviewsGBRated 5 out of 5 stars11 Jan 2024

Amazing service!

Amazing service, thank you Tara!I have recently ordered a fair few items from this company, quality is brilliant. I never have my tracksuit off! Would highly recommend this company to anyone and everyone. Sent a few items back that I didn’t require and the support and service I received was fast and affective! Thank you for a great experience! I will be ordering again!

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hey Shannon,Thanks a lot for your excellent review!We're really glad to hear that Tara was able to help, we pride ourselves in providing excellent service to our #VQFamily!If there's anything else we can help with, please do let us know.Kind Regards,Vanquish Fitness

Paul Wan2 reviewsUSRated 5 out of 5 stars11 Jan 2024

Outstanding quality

Outstanding quality, comfort, design, and brand! Customer service is also second to none. I have been purchasing clothing from Vanquish Fitness for over a year and will look no further, always my one-stop brand. Thank you, Chris!

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Paul,Thanks for your excellent review!This is great to hear, thanks for being part of our #VQFAMPlease do get back in touch if you have any queries as we're always happy to help!Kind Regards,Vanquish Fitness

MPMatias Peltola1 reviewFIRated 5 out of 5 stars11 Jan 2024

The service was quick and effortless.

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Matias!it's great to hear that you had a positive experience with us!If there's anything we can assist with in the future, please do get back in touch.Kind Regards,Vanquish Fitness

Steven Leach1 reviewGBRated 5 out of 5 stars11 Jan 2024

Fast response and resolution

Fast response and resolution. Been buying there products for years.Very happy with them and the service

Date of experience: 11 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Steven,Thanks for your very kind review and for being part of our #VQFamilyWe're really glad to hear that the team was able to help!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness

ABAimee Bassford2 reviewsGBRated 5 out of 5 stars10 Jan 2024

Really really impressed and happy with…

Really really impressed and happy with my recent purchases from this brand! I wasn’t sure what to expect, I ordered quite a lot and the delivery was really quick! And then when I tried on all my new purchases they all fit amazing, and were super comfy yet flattering at the same time, and the quality was great! I will definitely be ordering from this brand again, my new favourite 🤩

Date of experience: 10 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Aimee,We're so happy to hear that you're impressed with your purchases from us!We have some amazing new collections dropping in the next couple of weeks that we know you'll love.Thanks for the support, it's always appreciated!Kind Regards,Vanquish Fitness

Shay Hollis1 reviewGBRated 5 out of 5 stars10 Jan 2024

Issue resolved

Quickly managed to resolve my issues I had in quick time considering the high demand and provided all information so that myself was at ease and assured. Huge shoutout to Chelsea from the support team who helped me out and gave me options. Thank you

Date of experience: 10 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Shay,Thanks for your kind review.We're really glad to hear that Chelsea was able to help you quickly and efficiently - just as you deserve!If you have any queries in the future, please do get back in touch.Kind Regards,Vanquish Fitness

YVYael Volokh1 reviewGBRated 5 out of 5 stars10 Jan 2024

Great experience

Chelsea was great . I asked a question received an answer and an explanation.

Date of experience: 10 January 2024

Reply from Vanquish Fitness

12 Jan 2024

Hi Yael,It's great to hear that Chelsea assisted you!We're always happy to lend a helping hand, please do get back in touch if you have any questions in the future.Kind Regards,Vanquish Fitness

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Company activitySee all

Claimed profileMay use unsupported invitation methodsReplied to 91% of negative reviewsReplies to negative reviews in < 1 week

About Vanquish Fitness

Information written by the company

Vanquish Fitness is an apparel brand and online retailer, based in London. Providing fitness garments and a platform for athletes to connect, Vanquish has established a fast growing community of followers worldwide.

Contact

  • admin@vqfit.com
    • Abercrombie Lodge, Bulls Cross, Enfeild, London
    • EN2 9HG
    • London
    • United Kingdom

Category

  • Shopping & Fashion

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