Verizon Customer Service Phone Number (888) 294-6804, Email ...

Skip to content Updated on 03/12/2026 Contact Verizon Customer Service Reviews 0 Contacts Community Advertisements

Verizon Phone Numbers and Emails

Toll-Free Number:

• 1 (888) 922-0204 Customer Service

Call customer service Send Message

Customer Service:

• 1 (800) 225-5499
• 1 (833) 837-4966

Accessibility:

• 1 (888) 262-1999 National Accessibility
• 1 (508) 251-5301 Videophone
• 1 (800) 974-6006 Voice/TTY

Business Customer Service:

• 1 (800) 465-4054

Headquarters:

• 1 (908) 559-2001 Basking Ridge Operational
• 1 (212) 395-1000

Legal:

• 1 (800) 333-3972 Privacy Inquiries

Verizon Emails:

Customer Service Grants For Small Business Digital Ready Legal Privacy Inquiries Media Report Fraud Report Child Sexual Abuse Material [email protected] phone numbers and emails Advertisements

Verizon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Verizon Customer Service Rating 4.2 out of 5 Contact Method Distribution 98% phone, 2% email Most Popular Verizon Phone Number 1 (888) 922-0204 Most Popular Verizon Email Address [email protected] Average Hold Time 00:08:08 Average Calls duration 2 minutes Call Volume by Day sun mon tue wed thu fri sat View full overview › Verizon Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Verizon Customer Service Rating	4.2 out of 5
Contact Method Distribution	98% phone, 2% email
Most Popular Verizon Phone Number	1 (888) 922-0204
Most Popular Verizon Email Address	[email protected]
Average Hold Time	00:08:08
Average Calls duration	2 minutes
Overall Customer Sentiment	Mostly satisfied
Verizon Live Agent Availability	1% of callers successfully reach a real person
Common Reasons for Contact	Product/ service, request for information, payments and charges
Issue Resolution Rate	Low (5% reported full resolution)
Customer Effort Score	Medium Effort
Prepare before the call to Verizon	First and last name, phone number or email

Call Volume by Day sun mon tue wed thu fri sat Close

How to Contact Verizon

Most Popular Number:

(888) 922-0204 Customer Service

Total calls: 12 199

Issues resolved: 225

Last call: Mar 16, 2026

Winnie Murugi PissedConsumer Reporter 03/12/2026

What Is Verizon Customer Service Number?

Customers can contact Verizon by phone in several ways:

1. Call one of Verizon's toll-free numbers:- Customer Service: (888) 922-0204, (800) 225-5499, (833) 837-4966.- Business Customer Service: (800) 465-4054.- Corporate headquarters: (908) 559-2001.There are different phone numbers for prepaid and postpaid customers.
2. Dial *611 from a Verizon phone.
3. Request a call-back from Verizon's website. Call-back appointments can be set via the website as well.

Is 800 922 0204 A Verizon Customer Service Number?

Yes, (800) 922-0204 is a Verizon customer support number. This phone line can be used for customer service inquiries related to mobile, 5G Home, LTE Home, and Fios services. The customer care agents are ready to handle service matters Monday to Saturday from 8 a.m. to 7 p.m. and Sunday between 8 a.m. and 5 p.m. local time. Technica support experts are available at this helpline daily between 8 a.m. and 9 p.m. local time.

How Do I Talk To A Person At Verizon Customer Service?

To reach a live Verizon customer care advisor, you can use the support helpline within business hours, Monday through Saturday between 8 a.m. and 7 p.m. and Sunday from 8 a.m. to 5 p.m. local time.You can also discuss your inquiry with a Verizon live representative via the chat on the official website. Click the Live Chat icon in the bottom right corner of the screen and type your question to start the conversation with a live representative.If you prefer to communicate via social media, the customer relations agents are available 24/7 via Facebook Messenger to answer your questions and assist with solving your issues.

How Do I Contact Verizon Via The Website?

The company offers several options to reach the Verizon customer service team online. To check the available ways of contacting support, follow these steps:

• Visit the official website.
• Click the "Contact Us" tab at the top of the homepage.
• Select the method of communication you’re comfortable with from such options as "Chat with Us", "Create Support Request", or "Schedule a Call".
• Follow the prompts to connect with a Verizon support agent.

You can also find phone numbers and hours of operations for different company’s departments on the Contact Us page, including Account and Billing, Technical Support, and Sales.

What Time Does Verizon Customer Service Open And Close?

Verizon provides 24/7 automated phone-based customer service. To reach live agents on service-related issues, call the customer care helpline Monday to Saturday from 8 a.m. to 7 p.m. and on Sunday between 8 a.m. and 5 p.m. local time. Technical support is available between 8 a.m. and 9 p.m. local time daily.The hours of operation for Verizon Wireless National Accessibility Customer Service Center are Monday to Friday from 8:30 a.m. to 5:30 p.m. EST.

How To Contact Verizon Via Email?

The company does not provide a direct Verizon customer service email. However, you can reach support representatives online via live chat or Facebook Messenger. There are also Verizon email contacts for specific inquiries. For instance, if you are interested in a program that provides resources, grants, and tools to help small businesses grow, you can email their customer care at [email protected]. If you receive a phishing email, text, or suspicious message pretending to be from Verizon, you can forward it to [email protected]. Media inquiries can be sent to [email protected].

Contact Information

Verizon Website:

• www.verizon.com

Verizon Help Center:

• Visit contact page

Corporate Office Address:

Verizon Communications Inc. 1095 Avenue of the Americas New York, New York 10036 United States

Help in Social Networks:

• Facebook
• Pinterest
• Instagram
• Twitter
• Linkedin
• Youtube

Other Info (opening hours):

Mailing Address:

Verizon Privacy Office

1300 I St., NW Ste 500 E.

Washington, DC 20005

United States

Verizon Legal Department

Reading International Business Park

Basingstoke Road

Reading, Berkshire RG2 6DA

United Kingdom

Payments Address:

P.O. Box 408

Newark, NJ 07101-0408

More contact details

Summary of Verizon Customer Service Calls

15.4K TOTALCALLS 01:54 AVG CALLDURATION 5% ISSUESRESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Verizon?

Payments and Charges Question:

• 8d ago “Pay bill”
• 13d ago “To pay bill”
• 25d ago “Payment”

Product/ Service Question:

• 14d ago “Problem with phone”
• 16d ago “Technical support”
• 4M ago “The reason for my call, iss Because I purchased a Samsung ultra S with Contract almost 2 years ago and almost a year later the phone Went Missing and So I wanted to keep my old number through AT&T and So when the phone went Missing or Stolen etc...”

Request for Information Question:

• 16h ago “Needed to know if I have roadside assistance”
• 20h ago “I would like to help me activate my card sim”
• 1d ago “Check status of payment”

Staff Question:

• 10d ago “International service”
• 6M ago “Transfer of service.”
• 7M ago “New service”

Account Question:

• 18h ago “Can't retrieve my account or email”
• 7d ago “Phone locked”
• 8d ago “Account”

Activation/ Cancellation Question:

• 14d ago “Activate Service”
• 1M ago “Possible cancelation of service”
• 5M ago “Cancel plan”

Return/ Replace Question:

• 7M ago “Someone changed my account information and I can ot log in”
• 10M ago “I changed the battery to my remote and it’s not letting me change the channels or shut the TV off”
• 10M ago “Need mailing address to return phone”

Cards Question:

• 6M ago “Sim card is not on Verizon wireless”
• 9M ago “SIM card”
• 1Y ago “Activar sim Card de ñi dispositivo de reemplazo”

Shipping and Delivery Question:

• 7M ago “Order not received”
• 8M ago “I haven't received my white box!”
• 8M ago “I have not received my white box!!”

Refund Question:

• 2M ago “Refund back to card”
• 8M ago Refund
• 1Y ago “Refund on billing overcharged”

Website/ Application Question:

• 1Y ago “App messed up”
• 1Y ago “Phone won't download and says bad gareway”
• 1Y ago “App not working”

Employment Question:

• 7M ago “Pay off device”
• 7M ago “Pay off a device”
• 1Y ago “Pay off phone”

Other Question:

• 2d ago “Phone was stolen”
• 4d ago “Ativate new line”
• 5d ago “Low hanging hardline”

Compare Verizon Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ATT Customer Service 5.0 out of 5

TMobile Customer Service 4.5 out of 5

Xfinity Customer Service 4.2 out of 5 Write a review Do you have something to say about Verizon? What happened? What can we help you with? Submit review Don't show this popup

• Call Company
• Send Message

Verizon Reviews Contacts Community Terms of Service I agree to TOS Cancel Terms of Service Close