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imported DB from HM3 to PT4

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Post a reply 4 posts • Page 1 of 1

imported DB from HM3 to PT4

by HIFm1 » Wed Jan 26, 2022 10:02 am

Hi, I change from HM3 to PT4 today and imported my DB using the import from folder option.But now I see that my results don't match tho everything loaded fine. I'm missing over 1k in profit, what could be the problem? HIFm1 Posts: 10Joined: Wed Jan 26, 2022 9:58 am Top

Re: imported DB from HM3 to PT4

by Flag_Hippo » Wed Jan 26, 2022 12:57 pm

Please send specific information detailing this to us in a Support Ticket including comparable screenshots from both Holdem Manager 3 and PokerTracker 4. Flag_Hippo Moderator Posts: 16574Joined: Tue Jan 31, 2012 7:50 am Top

Re: imported DB from HM3 to PT4

by HIFm1 » Thu Jan 27, 2022 9:51 am

What info do you need me send in the ticket? HIFm1 Posts: 10Joined: Wed Jan 26, 2022 9:58 am Top

Re: imported DB from HM3 to PT4

by Flag_Hippo » Thu Jan 27, 2022 1:48 pm

If you need help with analysing your data then start by taking screenshots from both databases with as much comparable information as possible such as total number of hands and/or tournaments along with winnings and attach those to a Support Ticket. If, for example, the number of hands/tournaments don't match then naturally your profit isn't necessarily going to match either but you can compare the databases yourself to see where the difference is coming from or open a ticket to have a technician assist with that. Also if you are playing tournaments and have manually edited results in Holdem Manager 3 then PokerTracker 4 isn't going necessarily going to to know about those. Flag_Hippo Moderator Posts: 16574Joined: Tue Jan 31, 2012 7:50 am Top Display posts from previous: All posts1 day7 days2 weeks1 month3 months6 months1 year Sort by AuthorPost timeSubject AscendingDescending Post a reply 4 posts • Page 1 of 1

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