Volkswagen Golf Convertible Cabriolet Roof Repairs & Replacement

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Cayman Autos Hood Repair Specialist REQUEST A DIAGNOSIS Volkswagen Golf Soft Top and Convertible Roof Repairs

We specialise in solving VW Golf soft top convertible problems

volkswagen roof repairs

Volkswagen is one of the world’s most successful producers of cabriolets and this is largely down to the success of the VW Golf Cabriolet. From 1979 to 2002, VW sold 684,000 cabriolet models and after a 9 year gap relaunched the ever popular convertible returning in 2011.

The electrically operated soft-top roof is one of the most impressive aspects of the vehicle and can be lowered and raised in around 9.5 seconds, which is quick compared to some of its rivals.

The option to go for a soft-top convertible over a heavy hard-top means the car is lighter and despite the choice to go with the material roof, there is no compromise on refinement in the car whether the cabriolet roof is up or down.

Why use Cayman Autos for your Volkswagen Golf roof repairs?

Discounted rates

We diagnose and repair faults accurately, at a considerably discounted rate in comparison to VW dealerships.

Knowledge and expertise

We have dedicated our knowledge and expertise to the convertible roof system and fully understand every Volkswagen soft top and convertible model.

High quality equipment

We have the highest quality equipment to ensure your VW Golf is looked after correctly and maintained to the highest standards.

Accurate, efficient diagnosis

We emphasise on accurate diagnosis and efficient and thorough repairs using the latest technology and diagnostic equipment.

1 year warranty

We guarantee our repairs with the minimum of a 1 year warranty.

All roof faults serviced

We service a full range of faults, simply let us know in the contact form or give us a call.

Common VW roof problems

  • Boot lid catch does not release or you are unable to access boot area
  • Roof only unlocks from top
  • Roof requires recalibration or roof reset
  • Warning light on dash advising problem with hood
  • Alignment issues with roof frame – gap under rear screen
  • Cabriolet not operating fully through cycle or stops halfway
  • Convertible hood not operating correctly
  • Convertible roof is stuck open/shut
  • Hydraulic leaks or hydraulic pump failure
  • Leaking roof rams
  • Soft top only works in one direction
  • Soft top warning light flashing
  • Water ingress to cabin or boot area

Which Volkswagen models do we repair?

  • VW Eos
  • VW Beetle
  • VW Golf
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Read our customer reviews

We pride ourselves on providing a best-in-class level of service to our customers, and receiving honest feedback for our work.Please take a moment to read our Google reviews and click here to leave a review for us.

Problem with my BMW series 4 roof only after one week of ownership! Error code telling my roof is not locked, with constant warning beep! Due to go Cornwall the next day, so Cayman slotted me in for an early appointment the day before at short notice. All error codes cleared, and so far so good fingers crossed. Neil Main dealers these days mainly only do services. With specific problems they often can't solve them. Cayman Auto only work on roof repairs and know their job inside out!!! Diagnosed and ready to repair within an hour!!! Fantastic!!! Thank you. Simon Visited after issues with my A5 roof and being told by a local company to simply get a new roof I found these guys. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! Within 2 days my roof was working and the rear window was rebonded which I was told couldn't be done by the local guy. Thanks Cayman Autos! I will be spreading the word and I know where to come in the future :) Debbie Succeeded in fixing my roof where others failed. The reception is a bit unnerving. You can only talk to them via intercom and leave your keys in a cardboard box because of the Covid. Nonetheless they are absolute experts. The technician explained everything about my repair on collection. I would definitely recommend Cayman Auto. Peter What a really nice bunch of people. Diagnosed the problem with the roof on our BMW 4 series convertible and explained remedy including price. They carried out the work as agreed no extra costs. These are difficult times at the moment and this company could not have done more to make you feel safe and confident in their service. I will recommend them without fail. Mark Excellent service, problem solved and memorable hand off experience. Work was carried out very quickly. The personal touch was also great! Would 100% recommend!! Thanks guys. Gregory My wife's Series 3M Sport convertible Retractable Hard Top failed in 'open position'. Contacted Cayman Autos and they booked us in for 8.30am the following day. Perfect friendly greeting and left the car for 1 hour for diagnostics. Returned and advised it needed two relays and if I wait, would be 30 mins. Car was completed in time and works perfectly. Many thanks to Cayman Auto's for solving our problem - top notch business!!!! John So you get home to find the roof on the Alfa wont work, panic, make contact with Cayman, and no worries. These guys just don't take no for an answer, thank you very much for the repair super fast turnaround, any roof problems just call Cayman SUPERB. Alan Three technicians and eight months later my BMW E46 roof with still not working. But thanks to Cayman, it got FIXED within six hours. A useful specialist KAROL was extremely helpful and showed me which parts were faulty and did not mind me asking several questions or showing me the specific location of parts. An elite standard of work at a top price you are willing to pay. CAYMAN highly recommended and extremely efficient, their 100% diagnosis cannot be found anywhere else in the Country. Akram These guys are truly amazing and a credit to the motor industry world. I initially took my car somewhere local just because of distance to travel but I urge everyone else out there not to make the same mistake as it's way worth travelling. Amar My VW Eos had been written off as a category N because of damage to the roof mechanism alone. I bought the car back from the insurance company because I had found Cayman Auto Services on Google. They guaranteed to close the roof, give me a quote for a fully working repair and carry out the repair within one day. I decided it was worth the 200 mile trip and they kept all of their promises. My car is now has a fully operational roof and sunroof which is better than ever. I was treated with great kindness and respect by this lovely company. Total professionalism and efficiency. My car was with them for just five and a half hours. Amazing service. BrendaGoogle Rating4.8Based on 496 reviews Cayman Auto Services Ltd4.8×Mike P.Mike P.19:40 02 Jun 25Amazing service given to my Bentley GTCMatthew B.Matthew B.18:43 02 Jun 25Cayman Autos to the Rescue again . Due to a malfunction on my roof , I had a cracked glass roof . First call was Cayman Auto . They put me at ease , advised me on sourcing a second glass roof , found one , they fitted it , fixed the problem and I’m now back enjoying the SLK . Thanks CaymanJohn Douglas M.John Douglas M.13:45 29 May 25Having had problems with my Peugeot 308cc roof system which local Peugeot dealers were unsure as to what the problem was, other than offer costly suggestions without any guarantee of a solution.I couldn't find anyone in the Teesside area able to offer a repair.Searched the Internet and came across Caymen Auto Services. Having read their Web pages, and excellent customer reviews, I decided a trip to Redhill from Teesside was worth a shot, and after discussions with them, booked my car in.From reception through diagnostics, report, and necessary repair.The whole experience was seamless.The Caymen team are very knowledgeable, efficient, friendly, and extremely professional, and I was particularly glad of Jenny's early guidance and reassurance in the early stage.I know this is a somewhat lengthy review. However, given my overall experience, I couldn't have chosen a better team.So it's a huge thank-you to all of you.Ian D.Ian D.11:38 28 May 25Great experience from start to finish. Clear and transparent pricing, rapid communication by email and a perfect job on the roof of my 2008 A4. Would give 6 stars if possible!Pravin P.Pravin P.09:49 27 May 25Fantastic service from start to finish.Maria was excellent, she booked my vehicle in and even followed up the day before to confirm everything. On arrival, I was welcomed warmly with tea and coffee, which was a lovely touch.I brought in my T99 BMW M3 Evo convertible because the roof wasn’t opening fully. The team quickly diagnosed the issue as worn and stretched tension straps. Although this wasn’t something they handle themselves, they recommended a couple of trusted companies that could help.It was genuinely a pleasure dealing with such an honest and trustworthy business. Keith clearly explained the outcome, and to my surprise, they didn’t even charge for the diagnostic report, something they easily could have done. That gesture alone speaks volumes about their integrity.Highly recommended. Thank you, Maria and Keith, keep up the great work.John B.John B.20:24 23 May 25The service I have received has been excellent, Adam was great, I arrived early at 7:45 having driven for 2.5hrs with the roof stuck open in the rain, he was there, we got the car under cover and I also got a lovely cup of tea which was very welcome. Bill then dropped and picked me up from the station, again very professional.Leah was also great, from my initial enquiry to the diagnostic and subsequent resolution of my problem.All in all an excellent experienceSteve W.Steve W.17:54 21 May 25Quality convertible roof repairMalcolm C.Malcolm C.11:22 19 May 25clive C.clive C.15:48 17 May 25A really good experience. - all the team were very friendly, welcoming and professional. They did a very good job, and the icing on the cake was that the cost was probably around a third of what the dealer would have taken off meHighly recommendedChris F.Chris F.09:41 16 May 25Cayman Autos were completely professional and friendly throughout, from reviewing my photos of my convertible roof problems to completing the repair. They also kindly gave us a lift to and from Reigate so that we could spend the day there while the work was underway.Mike G.Mike G.15:36 15 May 25My Ford Focus Coupe Convertible was showing a intermittent fault warning so I booked in to Cayman. Thanks to a number of hazards driving from Oxfordshire, including a fallen tree, the journey was not the most pleasant but the reception at Cayman was welcoming and well informed. I was even taken to and picked up from the station for a trip to Brighton. While nothing was found on the diagnostic, I took advantage of the offer of a roof service and everything has been fine since. Thanks to everyone at Cayman - highly recommended.Steven T.Steven T.05:21 14 May 25Absolutely superb service. Had a fault with my roof and was able to take it down with zero notice, have it diagnosed within a few hours and repaired. What made it even better was the fact that on stripping the roof pump down, they realised they only needed to replace relays, not the entire pump and so charged me alot less!A genuine trustworthy garage that will always have my service for all things related to my cars roof!Thank youMonica W.Monica W.11:41 10 May 25This garage is fantastic..!! I have spent many months trying to get my Vauxhall Tigra boot opening mechanism restored with no luck from main dealers. Cayman are a specialist convertible roof service and immediately diagnosed the problem. I can highly recommend them for their professional expertise and their very courteous receptionists plus a most reasonable cost!!Ross G.Ross G.08:30 08 May 25Popped in for a ‘quick look’ at a roof issue on my Boxster with no appointment, left an hour later with it fixed!Lovely staff, very friendly and took the time to understand my issue and then explain the fix.Thank you so much ⭐️⭐️⭐️Adam T.Adam T.16:18 29 Apr 25Excellent as normal. I only have a ford but I love it. There were Bentley's, Ferrari, Audi etc. But I felt like it didn't matter. Thank youDaniel P.Daniel P.12:22 20 Apr 25They where nothing but professional they explained everything the staff were polite and helpful I recommend Cayman to everyone with a problem with their soft topKonrad K.Konrad K.16:26 15 Apr 25Great service from initial contact to complete an repair. If you read this that's mean you find right place to repair or service your roof! Great contsct with Leah and all team! Better than Mercedes-benz main dealers! Highly recommend!Paul T.Paul T.05:06 15 Apr 25Customer service is a big thing for me. Leah, Jenny and the technicians at Cayman Autos excelled in this area. I had a broken roof on my Tigra which wasn't worth much, but they diagnosed the fault and repaired it upon a 2nd vist to their unit. 100% recommend Cayman Autos without hesitation.Paul T Walton on ThamesYoutube Paul's Yard UKJoeJoe13:51 07 Apr 25I recently visited Cayman Autos to have an issue with my convertible roof looked at. I travelled quite a distance to get there, so I was really hoping for a swift and effective solution – and that’s exactly what I got.The team diagnosed the problem quickly and carried out the repair on the same day, which meant I wasn’t left waiting around and was able to drive my car home by the afternoon  with the roof working perfectly. Their expertise was clear from the start, and the whole process was smooth and professional.I highly recommend Cayman Autos for anyone dealing with convertible roof issues – it’s definitely worth the journey!Stan K.Stan K.12:36 04 Apr 25Bravo to Jenny and the team for an exceptional job in fixing all the leaks on my Peugeot 308cc. Their customer service is impeccable. Jenny constantly kept in touch updating me on every progress required to fix the car. Cayman Autos is the best company to take your car to and I'll be looking forward to taking my car for a service in October.Next ReviewsSee all reviewsWrite a reviewpowered by Google

Cayman Auto Services Ltd rated 5 out of 5 based on over 500 reviews on Google.

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  • 51 ORMSIDE WAY REDHILL SURREY RH1 2LG
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Office Hours: 8.30am – 5.30pm Monday – Friday trustpilot 5 star reviews
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Registered Office: 61a Walton Street, Walton on the Hill, Surrey, KT20 7RZ Company Number: 5554788 | Vat Number: 908 6492 94

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