VR Optician Reviews - Trustpilot

1. Health & Medical
2. Vision & Hearing
3. Glasses store
4. VR Optician

SummaryAboutReviewsVisit websiteWrite a reviewVisit website

Unclaimed profile

VR Optician Reviews 112 •

4.1

Glasses storeWrite a reviewVisit websiteWrite a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Draylynn5 Aug 2020

Arrived quicker than expected, good condition, works very well, slots in super easy - What more could you ask for? These are my first set of VR lenses (Rift CV1), to avoid scratching my VR head... See more

RYRyan17 Dec 2022

Similar experience to many. Ordered on 27th November. It is now 17th December and tracking shows it as stuck in Germany. Have contacted support several times and they take no responsibility and say on... See more

NRNick R8 Jan 2022

17 days and I still don’t have my order. Right now I just want my money back. If you decide to buy from vroptician make sure you choose express shipping and pay the extra price because they... See more

BDBongo Doctor18 Oct 2022

Brilliant product and service - trying to fit my large varifocal glasses into the Rift S headset and having to wipe greasy marks off the lens regularly was tedious and frustrating. The lenses come in... See more

See all 112 reviews

We perform checks on reviews

Company details

1. Glasses store
2. Contact lenses supplier
3. Eye Care Clinic
4. Optical Wholesaler
5. Optician

Information provided by various external sources

Prescription lens for Virtual Reality Headsets inserts allow to enjoy VR without having to wear additional glasses – more immersion and better field of view!

Contact info

• Amphitheatre Parkway 1600, 94043, Mountain View, United States

• vroptician.com

4.1

Great

112 reviews

5-star4-star3-star2-star1-star

How is the TrustScore calculated?

How this company uses Trustpilot

People also looked at

Vrprooptics

vrprooptics.com

4.9

(270)

VR-ROCK

vr-rock.com

4.3

(76)

Lensalter

lensalter.com

4.2

(286)

EFE Glasses

efeglasses.com

4.2

(85)

reloptix.com

reloptix.com

4.6

(143)

24lenses

24lenses.com

4.1

(10)

VR Cover

vr-lens-lab.com

3.5

(2)

Soloptical

www.soloptical.net

3.6

(190)

4.1

All reviews

112 total

●

Write a review

5-star

86%

4-star

<1%

3-star

<1%

2-star

3%

1-star

9%

How Trustpilot labels reviews

More filters

Most recent

fullmetalboyAM•2 reviews27 Nov 2025

Excellent user experience

I received my lenses very quickly. The website is simple and easy to use; all you need is a prescription. The lenses themselves are of good quality. Thank you!

30 August 2025Unprompted reviewDeanUS•2 reviews11 Oct 2025

Very low quality lenses.

Strongly advise against purchasing. These are very low quality lenses. You can see through them sometimes if you hit them just right. Don't waste your money.

10 October 2025Unprompted reviewGRGrantGB•34 reviews19 Jun 2025

Brilliant

Fantastic, super quick delivery, easy to fit. Perfect. Lenses delivered within 2 days of ordering.

18 June 2025Unprompted reviewREReeceGB•3 reviews14 May 2025

Lenses arrived promptly and work perfectly

Lenses arrived promptly, and click perfectly onto the lenses of my PSVR2 headset. No more glasses needed for me!

14 May 2025Unprompted reviewCGChip GoogleGB•3 reviews16 Mar 2025

Very low quality lenses

Very low quality lenses. Psvr2 lenses bought. I bought insert lenses for my quest 3 and my psvr to both from different companies. This one was for the psvr 2 and oh my God they are so low quality. There is a sweet spot in the middle that you can see through, but it is not worth the money. Please don't waste your money.

15 March 2025Unprompted reviewPeter PetrovskýSK•1 review14 Nov 2024

Ordered, and in 4 day it was delivered…

Ordered, and in 4 days it was delivered to my doorstep. Fast, easy, and quality. They even packaged me a pack of Goldbaren Haribo Gummies.Product quality => 5/5Ordering process => 5/5Delivering process => 5/5

14 November 2024Unprompted reviewCAC AndersUS•4 reviews8 Aug 2024

Best investment i made for my VR…

Best investment i made for my VR headset… These lenses have enhanced my VR gaming experience to the next level… not have to wear glasses and seeing things crystal clear makes gaming in VR that much more comfortable… Thank you VR Optician my prescription came out perfect.

7 August 2024Unprompted reviewAscFR•3 reviews2 Aug 2024

Amazing.

Fast producing.Fast delivery.Excellent glass quality.Excellent mount quality.Prescription on point.What to ask for more ?Only down side is the price a bit high compared to the other VR prescription lenses shops, but that's the price of quality and speed.

2 August 2024Unprompted reviewJess KFR•1 review12 Jul 2024

Perfect

Perfect Fast delivery Very good lenses Absolutely recommend

12 July 2024Unprompted reviewPApedalBOka AndoniMA•3 reviews3 Jul 2024

Excellent product and service

I've just received the lenses for my Meta Quest 3, and they fit perfectly. VR Optician even changed my order without added cost after I send them an incorrect prescription I first got from an incompetent optician. Thank you!

3 July 2024Unprompted reviewPGPaul GwynnGB•1 review28 Jun 2024

Definitely recommend

Have been mulling over getting the lens inserts for my Pimax Crystal for a few months now. As I'm far sighted I wasn't too sure of the improvement I would get. I checked over various suppliers and settled on VR Optician, not the cheapest but had good reviews. Ordered them from the UK and they arrived within 4 days.Wow, what a difference, I thought the Crystal was good but didn't realise how much I was missing, sooo sharp now, wish I'd ordered them earlier.Packaging and contents were excellent, very high quality.Definitely recommend.

20 June 2024Unprompted reviewMBMatt BGB•2 reviews6 Jun 2024

Brilliant experience

Brilliant experience. Great price quick service, turned up, great quality and clipped straight in, perfect vision. Highly recommend.

6 June 2024Unprompted reviewALAlessandroIT•3 reviews1 Jun 2024

Top quality and fast shipping

From Germany to Italy (islands) in less than a week. The lenses are perfect and ty for the gummy bears :3

31 May 2024Unprompted reviewNHNoah hartoftDK•3 reviews10 May 2024

Excellent product

The lenses arrived very quickly I got mine 9 days after i ordered even with the slow delivery option. the prescription is exactly as i specified and they even sent a little bag of german gummybears with the lenses. 5/5

10 May 2024Unprompted reviewJEJearNL•2 reviews10 May 2024

Decent delivery and great lenses

Really happy with the lenses the time between ordering and delivery wasnt that long okay it took a bit but nothing crazy i think it was 9 days out of my head but i am really happy with my qeust 2 lenses cause without i cant see that good they are really easy to put on my qeust 2 and to get them off for like someone trying your headset that dosnt need them to see good they also work great!!

10 May 2024Unprompted reviewCNChristian NolteDE•4 reviews30 Apr 2024

Very fast shipment (I ordered within…

Very fast shipment (I ordered within Germany) and the quality and fitting of the lenses for my PICO4 is exceptional! Very good quality for a very good price and the packaging also is on par with expensive glasses. Highly recommended.

30 April 2024Unprompted reviewNicholas RiveraUS•3 reviews22 Apr 2024

I strongly advise against purchasing…

I strongly advise against purchasing from this company as they engage in deceptive practices. I’ve been a customer since 2019 without any issues, but recently I got scam. Despite successfully placing an order a few days ago, they falsely claimed the payment failed and marked the order as unsuccessful. Strangely, they changed their names on PayPal. Although the payment is still pending from my PayPal and deducted from my bank account, they insist the transaction failed on their end, should be failed on my end as well and recommend trying a different payment method. This inconsistency is concerning and reflects poorly on their integrity.

17 April 2024Unprompted reviewTETessUS•1 review16 Apr 2024

Fast support, quick shipping, and good quality lenses

I had a good experience with VR Optician. Ordering was very easy, and support was quick to respond when I needed to change the shipping speed. Shipping time did not take too long — about a week or so. The lenses came in excellent condition and were exactly the same as my glasses. Eye tracking seems to have improved compared to my glasses. In addition, I can now adjust the headset to be significantly closer to my face, which increases the FOV substantially.

15 April 2024Unprompted reviewBABarryGB•7 reviews22 Mar 2024

I've been vr player many years

I've been vr player many years, and wearing glasses was irritable on many levels constantly adjusting headset because glasses, I'd thought many times over year just never done the jump...Read reviews of other companies so bad experience, I thought it's time to make the move on prescription lenses vr opticians had great reviews, when on website was so easy to use, vr opticians website was simply to find right headset and input prescription, was given tracking on progress, I'm in UK so I thought from Germany was going to be awhile, omg within 5 days received lenses, so professionally packed and came in own case, was easy to install, I've had couple hours no vr without needing my glasses it's now because a game changer, much more comfortable and no problem with the prescription lenses they are spot on, Anyone that's thinking of making the change of using glasses and buying prescription lenses, for my personal experience from ordering, receiving to installing and most importantly wearing headset vr opticians are place to get what you need in vr lenses, they have large selection of vr headset,Big thank you vr opticians on making it so easy from ordering to installing them .... very much happy customer

22 March 2024Unprompted reviewGWG WGB•8 reviews25 Jan 2024

On my 3rd set of lenses for my 3rd different headset. All excellent!

I've purchased Quest 2, PSVR2 and now Quest 3 lenses from them.All have been immaculate. Fitted perfectly, and the prescription spot on. Very quick too. Ordered my Quest 3 lenses at the start of the weekend, and despite having to be imported into the UK, arrived at my door early on the Thursday morning. So just 3 days really. If only my spectacle optician were that quick!

25 January 2024Unprompted reviewPrevious12345Next page

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

We're open to all

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We champion verified reviews

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.

We fight fake reviews

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

We show the latest reviews

Learn about Trustpilot’s review process.

We encourage constructive feedback

Here are 8 tips for writing great reviews.

We verify reviewers

Verification can help ensure real people are writing the reviews you read on Trustpilot.

We advocate against bias

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer lookare you human?