Walmart Customer Service Phone Number (800) 925-6278, Email ...

Skip to content This week the number of Walmart customer service requests is much higher than usual. Updated on 03/11/2026 Contact Walmart Customer Service Reviews 0 Contacts Community Advertisements

Walmart Phone Numbers and Emails

Toll-Free Number:

• 1 (800) 925-6278

Call customer service Send Message

Customer Service:

• 1 (877) 294-1086 Credit Card
• 1 (877) 937-4098 MoneyCard
• 1 (877) 968-6391 Product Care Plan
• 1 (866) 633-9096 Visa Gift Card
• 1 (800) 571-1376 Visa Gift Card

Accessibility:

• 1 (800) 966-6546

Headquarters:

• 1 (479) 273-4000

Media:

• 1 (800) 331-0085

Walmart Emails:

Customer Service Walmart Surveys Investors/ Franchising Legal Privacy Inquiries Media Advertising Inquiries [email protected] phone numbers and emails Advertisements

Walmart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Walmart Customer Service Rating 4.1 out of 5 Contact Method Distribution 93% phone, 7% email Most Popular Walmart Phone Number 1 (800) 925-6278 Most Popular Walmart Email Address [email protected] Average Hold Time 00:02:48 Average Calls duration 4 minutes Call Volume by Day sun mon tue wed thu fri sat View full overview › Walmart Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Walmart Customer Service Rating	4.1 out of 5
Contact Method Distribution	93% phone, 7% email
Most Popular Walmart Phone Number	1 (800) 925-6278
Most Popular Walmart Email Address	[email protected]
Average Hold Time	00:02:48
Average Calls duration	4 minutes
Overall Customer Sentiment	Mostly satisfied
Walmart Live Agent Availability	12% of callers successfully reach a real person
Common Reasons for Contact	Request for information, product/ service, shipping and delivery
Issue Resolution Rate	Low (12% reported full resolution)
Customer Effort Score	Medium Effort
Prepare before the call to Walmart	First and last name, email or order id or tracking number

Call Volume by Day sun mon tue wed thu fri sat Close

Frequently asked questions about Walmart

Winnie Murugi PissedConsumer Reporter 03/11/2026

How To Call Walmart Customer Service?

One of the quickest ways to contact the retailer is to use Walmart customer service phone number. For support and assistance, you can call company customer service and ask all your questions via this phone number: 1-800-925-6278 (1-800-WALMART). If you wonder how long is Walmart customer service open, it's from 8 am to 11 pm every weekday.

What Is Walmart Email Address?

Another way to get Walmart customer service support is to send an email on the official website. You can write about products, store experience, service, and other issues. Except for the opportunity for sharing feedback, Walmart.com also gives information about FAQs, store locations, and financial help centers. The easiest way to email Walmart online customer service is to fill out the form on Walmart.com. But if you have an issue that doesn’t relate to the topics on the website, you can send your inquiry to the following customer service email: [email protected]. The answer terms may vary a lot, from a few days to one week.

How To Chat With Walmart Customer Service?

Walmart website covers most of the common questions about the stores. If you need help, you can use live chat. That’s the fastest way to get in touch with Walmart chat support is to go to their Help page and choose the option ‘Contact us’. You will see the window on the side that lets you choose the topic of your request for support. Customers can write their feedback, ask any questions, or get detailed information via Walmart live chat.You can also use Instagram Direct, Facebook messenger, or Twitter to reach Walmart customer service online.

What Time Does Walmart Close And Open?

Walmart stores are usually open from 6 am to 11 pm.

How Do I Communicate With Walmart?

To get in touch with the Walmart support, call toll-free at Call 1-800-925-6278 (1-800-WALMART) or drop an email at [email protected].

How To Cancel Walmart Plus?

To cancel Walmart plus, follow these steps:

1. Go to the Walmart website.
2. Log in to your account.
3. Select account.
4. Choose “Walmart+”
5. Click the “Manage Membership” button.
6. Choose the “Cancel Membership” option.

How Do I Make A Complaint To Walmart?

To file a complaint about Walmart, choose one of the options:

1. Call 1-800-925-6278.
2. Send a fax to 1-877-291-8154 or 614-921-9866.
3. Send an email to [email protected].

Can I Email The CEO Of Walmart?

To contact Walmart CEO, send an email to [email protected] or [email protected].

How To Delete A Walmart Account?

To delete your Walmart account, reach out to the company via the “Contact Us” section on the website. Alternatively, go to the “Account” section on your Walmart app and follow the “Request to Delete Account” link.

How To Cancel Walmart Membership Online?

To cancel your Walmart membership, follow these steps:

1. Go to the Walmart website.
2. Log in to your account.
3. Choose “Walmart+”
4. Click the “Manage Membership” button.
5. Choose the “Cancel Membership” option.

Where To Buy Walmart Gift Cards?

You can buy Walmart gift cards from Walmart or from Sam’s Club.

How To Cancel A Walmart Order?

To cancel your Walmart order, follow these steps:

1. Go to the Walmart website.
2. Log in to your account.
3. Select ” Purchase History”.
4. Find the order you want to cancel and click the “Request Cancellation” button.

Who Is The Owner Of Walmart?

Walmart is a family-owned business. The company is controlled by the Walton family.

Contact Information

Walmart Website:

• www.walmart.com

Walmart Help Center:

• Visit contact page

Corporate Office Address:

Walmart Corporate 702 SW 8th Street Bentonville, Arkansas 72716-0160 United States

Help in Social Networks:

• Facebook
• Pinterest
• Instagram
• Twitter
• Linkedin
• Youtube

Other Info (opening hours):

Customer Service Hours (CT):

Monday - Friday: 8:00am - 11:00pm

Saturday: 9:00am - 9:00pm

Sunday: 12:00pm - 7:00pm

More contact details

Fax:

+1-877-291-8154

Summary of Walmart Customer Service Calls

54.5K TOTALCALLS 03:45 AVG CALLDURATION 12% ISSUESRESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart?

Shipping and Delivery Question:

• 1d ago “Delivery to wrong house”
• 1d ago “Missing item from order”
• 1d ago “Delivery date”

Request for Information Question:

• 1d ago “Checking out of cart ussue”
• 1d ago “Place an order”
• 3d ago “Help with app”

Product/ Service Question:

• 1d ago “Tire purchase”
• 2d ago “You sent food to wrong address”
• 3d ago “My home and food card would not work at the store today”

Payments and Charges Question:

• 1d ago “Possible fraud”
• 1d ago “Fraud”
• 1d ago “Fraud alert!”

Return/ Replace Question:

• 2d ago “Bad experience on a return item”
• 2d ago “Return product”
• 2d ago “Return”

Activation/ Cancellation Question:

• 1d ago “Cancel subscriptions”
• 3d ago “Cancel order”
• 4d ago “Cancel order and refund”

Refund Question:

• 1d ago “Refund”
• 1d ago “Refunds 2 government debit ssdi”
• 5d ago “My refund”

Cards Question:

• 2d ago “I can't put my Wellcare soendables card in my Walmart wallet”
• 2d ago “My card will not be excepted”
• 7d ago “Why won't you accept my new Visa card”

Account Question:

• 21h ago “You all keep messing up my email and phone #.”
• 1d ago “Check membership”
• 1d ago “I received a phone call from Apple saying somebody from Walmart was hacking my account and they asked me to put some money on a Walmart gift card. I wanna make sure I’m not being scammed. Can I please talk to somebody?”

Staff Question:

• 7d ago “No way to reach customer service or operator. Phone rings many times and disconnects.”
• 9d ago “I have experienced extremely poor customer service on 3-8-2026 with contancting Walmart and requesting assistance with merchandise I had purchased yesterday, I needed assistance with assembling carpet shampooer machine and no one wanted to help.”
• 14d ago “Great service”

Website/ Application Question:

• 16d ago “Can't complete order due to pH number not being premium number it's an app nimber”
• 20d ago “Wondering why the order online continues to tell me the rest of my order is delayed. There’s no reasons and I wanna know when I’m going to get it or something has happened.”
• 21d ago “Cannot order online”

Employment Question:

• 5d ago “W2 forms”
• 16d ago “To accept job offer”
• 16d ago “Is my job offer acceptance still active”

Other Question:

• 1d ago “Repair bicycle”
• 1d ago “Inquiring about vision coverage”
• 1d ago “Renture”

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