Warranty & Replacements | Seagate Support US

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Warranty and Replacements

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Enter Serial Number (SN) Need Help Finding Serial Number (SN) AFGHANISTAN ALAND ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BONAIRE, SAINT EUSTATIUS AND SABA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS CONGO CONGO, THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA COTE D'IVOIRE CROATIA CURACAO CYPRUS CZECH REPUBLIC DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY GUINEA GUINEA-BISSAU GUYANA HAITI HEARD ISLAND AND MCDONALD ISLANDS HOLY SEE (VATICAN CITY STATE) HONDURAS HONG KONG HUNGARY ICELAND INDIA INDONESIA IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JERSEY JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, REPUBLIC OF KOSOVO KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR REPUBLIC OF NORTH MACEDONIA REUNION ROMANIA RWANDA SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT MARTIN SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND TAIWAN TAJIKISTAN TANZANIA, UNITED REPUBLIC OF THAILAND TIMOR-LESTE TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S. WALLIS AND FUTUNA WESTERN SAHARA YEMEN ZAMBIA ZIMBABWE Check Warranty Your Product Model Number Serial Number question

Warranty valid until {0}

Warranty expired {0}

Please contact the place of purchase.

Please contact the place of purchase. ❓

Your product is not under warranty. Please contact the seller or Seagate Customer Support. ❓

Warranty information not available. Please contact support.

Warranty information not available.

Your product is not under warranty. This product was originally sold as a part of a larger system. Please contact the system manufacturer or your place of purchase for warranty support.

Your product is not under warranty. Please contact the place of purchase.

Warranty information not available. Please contact Seagate Customer Support.

Exercising warranty returns within region.

In order to exercise warranty claim, please contact the authorized distributor or reseller you purchased Product from. To exercise your warranty claim within jurisdiction/region, ensure you purchase Products from an Authorized Distributor within same jurisdiction/region. See our list of authorized distributors and resellers at seagate.com/where-to-buy/. If you have purchased Product from an authorized distributor or reseller outside of your jurisdiction/region, you need to exercise warranty claim with them directly.

This product was originally sold as a part of a larger system. Please contact the system manufacturer or your place of purchase for warranty support.

Please visit Rescue Data Recovery Services for more information on what is included with your product. To redeem your Rescue service, please complete the following form.

Information as of

Please Note: This status is provided for your convenience. There may be other factors that affect your actual warranty and Rescue Data Recovery Service status. To see full warranty information, please refer to Warranty Replacement Claims. You can also contact Seagate Customer Support for more information.

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Warranty Replacement Claims

If your product has stopped working, see below to open a warranty claim.

New Warranty Claim

Start here to open a new warranty claim with Seagate's world class service department.

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Check Status

Check the status of an existing warranty claim.

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Seagate Service Centers

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Report fraudulent Seagate products

Please use this form to report any fraudulent Seagate products. Note that this is not a support request form. For product support, please visit our Contact Us page for assistance in your area.

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Warranty Documents

• Seagate Channel Limited Warranty
• Seagate Warranty Return Policy
• Warranty Shipping Instructions
• Seagate Limited Warranty
• Business Storage/NAS Products Seagate Limited Warranty
• E-Commerce & RMA Terms

• Data Overwriting Process For Returned Products
• OEM Warranty Statement
• Warranty Void Checklist
• Warranty Frequently Asked Questions (FAQs)
• Embargoed Country and Limited Support Notice

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