Windows 11 Installation - HP Support Community - 8281838

• Sign up
• ·
• Sign in

• Community Home
• Welcome
  • First Time Here? Learn How to Post and More
  • Community Blog
  • Poly Blog
• Product Discussions
  • Notebooks
    • Notebook Video, Display and Touch
    • Business Notebooks
    • Notebook Hardware and Upgrade Questions
    • Notebook Wireless and Networking
    • Notebook Operating System and Recovery
    • Notebook Audio
    • Notebook Boot and Lockup
    • Notebook Software and How To Questions
    • Notebooks Knowledge Base
    • AI PCs
  • Printers
    • Mobile Printing & Cloud Printing
    • Scanning, Faxing & Copying
    • Printer Setup, Software & Drivers
    • Printing Errors or Lights & Stuck Print Jobs
    • DesignJet, Large Format Printers & Digital Press
    • Sprocket
    • Samsung
    • Printers Knowledge Base
    • Printer Wireless, Networking & Internet
    • Printer Ink Cartridges & Print Quality
    • Printer Paper Jams & Feed Issues
  • Desktops
    • Desktop Software and How To Questions
    • Desktop Hardware and Upgrade Questions
    • Desktop Audio
    • Desktop Operating Systems and Recovery
    • Desktop Video, Display and Touch
    • Desktop Boot and Lockup
    • Sprout by HP
    • Business PCs, Workstations and Point of Sale Systems
    • Desktop Wireless and Networking
    • Desktop Knowledge Base
  • Gaming
    • Gaming Notebooks
    • Gaming Desktops
    • Gaming Accessories
    • Gaming Knowledge Base
  • Apps, Services & Software
    • HP ZCentral Remote Boost and Connect
    • HP Instant Ink
    • Poly Services
    • Poly Software
  • Poly Headsets
    • Accessories
    • Aviation & Specials
    • Bluetooth Headsets & Earbuds
    • Contact Center Headsets
    • DECT Wireless Headsets
    • USB Headsets
    • Poly Headsets Knowledge Base
  • Poly Phones
    • Accessories
    • UC Platforms
    • Desk and IP Conference Phones
    • ATA / VoIP Adapters
    • USB / Bluetooth Speakerphones
    • PSTN
    • Wireless Phone Solutions
    • Poly Phones Knowledge Base
  • Poly Video Conferencing
    • Accessories & Cameras
    • Meeting Room Solutions
    • Webcams
    • Collaboration & Conferencing Platforms
    • Poly Video Conferencing Knowledge Base
  • Poly International
    • Chinese 中文
• Support Resources
  • Product Support
    • Printer support
    • Computer support
    • All
  • Software & Drivers
  • Diagnostics
    • Printer Diagnostic Tools
    • Computer Diagnostic Tools
    • Windows Support
    • Print And Scan Doctor
    • HP PC Hardware Diagnostics
  • Contact Us
• HP Expert Center
  • Meet the Experts
  • Meet HP Team
  • Expert Portal

• Sign up / Sign in

• × Information Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center.
• 

• × Information Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center.
• 

• HP Community
• Notebooks
• Notebook Operating System and Recovery
• Windows 11 Installation

Windows 11 Installation

Options

• Mark Topic as New
• Mark Topic as Read
• Float this Topic for Current User
• Bookmark
• Subscribe
• Mute
• Printer Friendly Page

Entire CommunityThis CategoryThis BoardKnowledge baseUsers cancel turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for  Search instead for  Did you mean:  Start a conversation Guidelines Are you having HotKey issues? Click here for tips and tricks.

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Sign in / Create an account Learn more Sign in / Create an account / Learn more Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. Dre0415 1 0 0 18,121 New member

‎01-23-2022 06:20 PM

HP Recommended

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Flag Post

Product: HP 17.3 inch Laptop PC 17-c1000 (4B770AV) Operating System: Microsoft Windows 11

Hello all,

I am currently trying to reinstall windows 11 on my HP Laptop with a USB drive. Unfortunately when booting to the usb drive and pressing install. The installer then asks for drivers. As per HPs website I download the intel rapid storage technology drivers extract them to the same windows usb drive. And select them on the computer. Windows Recognizes the drivers and allows me to press the next button. After pressing next I get no new devices drivers were found. And I am still not able to select the drive I want to install windows 11 on to. If someone could please tell me what I need to do to fix this issue let me know.

This is the Guide I followed that doesnt work: https://support.hp.com/us-en/document/ish_4859717-4859823-16

Tags (2)

• Tags:
• HP 17.3 inch Laptop PC 17-c1000 (4B770AV)
• Microsoft Windows 11

View All (2) Category:

• USB Boot

I have the same question 2 REPLIES 2 GOLD_MASTER 1,981 1,429 169 18,116 Level 18

‎01-23-2022 06:26 PM - edited ‎01-23-2022 06:27 PM

HP Recommended

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Flag Post

Hello @Dre0415 .Download the F6flpy-x64 (Intel® VMD).zip or preferably the F6flpy-x64-Non VMD).zip driver from the Intel website:https://www.intel.com/content/www/us/en/download/19512/intel-rapid-storage-technology-driver-install...Optional drivers:1. sp108979.exe2. https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108985.exe

1. On USB that you used to create the Windows 10 installation media extract the file named F6flpy-x64 (Intel® VMD).zip using Winrar or 7zip, inside the same USB Drive load the missing storage driver, and then install Windows 10 or 11.2. Before booting the computer, you must first insert the USB drive into a USB port.3. Start the computer and repeatedly press the Esc key and the F9 key.4. Select the USB drive (e.g. USB Hard Drive (UEFI) or USB Hard Drive), and press the Enter key.5. Select the language and keyboard layout, and then click Next.

10. Select Custom: Install Windows only (advanced).

11. Click Load Driver.

12. Click Browse to navigate to the location of the driver.

13. Navigate to the folder where the RST (F6flpy-x64 (Intel® VMD) driver was downloaded, then click OK.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

Was this reply helpful? Yes No Paul_Tikkanen 172,047 42,298 27,671 18,076 Level 22

‎01-23-2022 08:15 PM

HP Recommended

• Mark as New
• Bookmark
• Subscribe
• Permalink
• Print
• Flag Post

Hi, @Dre0415

This is the driver I give to anyone that is trying to install W10/W11 on any PC with an Intel 11th gen core processor.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

You will need to use the free 7-zip file utility to extract the driver exe file into its folder so you can browse to the F6 folder, or I have zipped up and attached that specific folder below.

F6.zip 2 people found this reply helpful Was this reply helpful? Yes No Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

• English Open Menu
  • English
  • Español
  • Português
  • 中文

Didn't find what you were looking for? Ask the community † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.