Work Permit (WP) Online For Businesses And Employment Agencies

• You can only apply for a Work Permit using the new Work Permit eService through myMOM Portal. You will no longer be able to apply using WP Online.
• Please access WP Online using a desktop or laptop, instead of a mobile phone or tablet. Mobile browsers are not supported.
• After you have logged in to WP Online, avoid performing any of the following actions on your browser to prevent from being logged out:
  • Using the ‘Back’ or ‘Forward’ button
  • Refreshing the WP Online page
  • Opening multiple tabs of WP Online
  • Closing the browser while a document upload or payment is in progress

Log in once every 3 months

You are encouraged to log in at least once every 3 months to ensure there are no irregular transactions. Accounts without activity for 12 months will be terminated.

You must register for a WP Online account before you can log in.

No need to endorse forms using a company stamp

You don’t need to endorse forms using your company stamp. If the form still has the company stamp section, please ignore it.

eService operating hours

Who is eligible to be a WP Online Administrator or User?Show

Only the following persons are eligible to be the Administrator or User:

• A business owner. You must be a Singapore citizen, Singapore permanent resident or hold an EntrePass under this company.
• An employee of a registered business. You must be a Singapore citizen or Singapore permanent resident.
• A foreign employee of a registered business. You must hold an Employment Pass, Personalised Employment Pass (PEP), or S Pass issued under this company.
• Outsourced party performing transactions on behalf of their client. The client must submit the authorisation form before applying access for the outsourced party. Examples of eligible outsourced parties are:
  • Employees of HR consultancy services
  • Employees of secretariat firms
  • Freelance consultants. You must first register your business with the Accounting and Corporate Regulatory Authority (ACRA)

An outsourced party has to meet both criteria:

• Is employed by a company or owns a company
• The company’s primary business activity needs to be under any of these Singapore Standard Industrial Classification (SSIC).

  SSIC	Description
  69100	Legal Activities
  69201	Accounting And Auditing Services (Including Taxation Advisory Services)
  69202	Book-Keeping Services
  70201	Business And Management Consultancy Services (General)
  70204	Human Resource Consultancy Services
  70209	Business And Management Consultancy Services N.E.C
  78300	Management Of Human Resource Functions
  82110	Office Administrative Services On A Fee Or Contract Basis (EG Billing And Record Keeping)
  82199	Other Specialised Office Support Activities N.E.C
  96099	Other Personal Service Activities N.E.C

  What is the difference between an Administrator and a User?Show

  The administrator can:

• Perform work pass transactions in WP Online.
• Grant access to the company’s employees as WP Online Users.
• Terminate Users’ access if they leave the company or no longer need access.

You should appoint a second administrator. This will minimise any disruption to your business in case one of the administrators is not around or leaves the company.