XO Communications: Networking Services & Solutions - Verizon

XO Communications is now Verizon

 

 

Overview

• Overview
• Products
• Support
• Legal & Privacy
• Verizon Enterprise Center

• Your future with Verizon

• Understand what’s next with your business account.

  The transition of selected XO Services to Verizon is complete. We have decommissioned the myXO portal and replaced it with the Verizon Enterprise Center (VEC). Business customers can manage payments, find invoices, and create repair or billing inquiries through the VEC portal.

  How to register

  If you do not have access to the Verizon Enterprise Center, register now using the invitation code and your new Verizon account number on your invoice. If you do not want to register, you can create a repair ticket or billing inquiry without a username and password from the VEC sign in page under "Quick tasks". You must use your new Verizon account information.

  Learn more about Verizon

  Now that you’re on the Verizon network, take advantage of some of our advanced capabilities to help you connect with customers and more easily grow your business:

  • Virtual Network Services
  • SD WAN
  • 5G Solutions (as available)
  • Internet of Things
  • Security Services

• Verizon Enterprise Center

  Log in Register

• For Support call:

  (800) 421-3872

• Quick links

Wholesale Services (VPS) Public Sector

Products

The following XO products have been migrated to the Verizon billing and network management systems. In some cases, changes to these products will require a new Verizon service contract. Click an XO product link below to visit the Verizon-equivalent product page.

Don’t see your XO product here?  Explore solution reference guide.

Network Services +

• Wide Area Networking

  Connect all your locations, privately and securely, with our Wide Area Networking solutions.

  Bandwidth on Demand

  MPLS IP-VPN

  VPLS

  Wireless Backup

• Internet Access

  Enjoy business class Internet access for you and your customers, delivered over our award-winning network.

  Dedicated Internet Access

  IP Transit

• Ethernet & Private Line Services

  Our broad portfolio of Ethernet and Private Line Services provides simple, cost-effective ways to connect business locations and deliver applications, data and information.

  Ethernet Hub

  Ethernet Private Line

  Wavelength

Unified Communications and Voice +

• VoIP

  Enjoy manageable, reliable VoIP and data bundles that integrate your communications and provide exceptional scalability and reach.

  Verizon will continue to support your VoIP services. Check our Support section for VoIP guides and tutorials.

  XO Hosted PBX

  XO Enterprise SIP

  XO IP Flex

• Other Voice Services

  Verizon has the experience, network, customer support and systems to ensure that you have the best possible voice communications experience.

  Long Distance

  Toll Free Numbers

Cloud and Managed Services +

• Managed Services

  From hosted solutions to powerful network management tools, Verizon offers flexible, cost-effective services to help you manage your business

  Managed Services

  Application Performance Management

Understand how to identify your services.

These XO services took on new names with the transition to  Verizon.

• Former XO service name

• New Verizon service name

• Ethernet

• Dedicated E-Line & Wavelength

• MPLS IP-VPN

• Private IP (PIP)

• Dedicated Internet Access

• Internet Dedicated

• XO IP Flex

• IP Flex

• XO Hosted PBX

• Hosted PBX

• XO Enterprise SIP

• Enterprise SIP

• Application Performance Management

• Application Assurance

• Managed Router (Managed Services)

• Managed WAN

• Private Line - TDM Transport

• Private Line TDM

• Ethernet Hub & End Link

• Switched E-Line & Dedicated E-Line

• IP VPN VPLS

• E-LAN

Support

We're here to help.

If you're a business customer with a service that transitioned to Verizon, you can manage your service in the Verizon Enterprise Center (VEC) portal.

(800) 421-3872 (Billing, Repair, Migration help)

Need help with an XO service? (800) 421-3872

Were you an XO DNS customer? You can continue to manage your XO DNS service at dns.xo.com. Bookmark it now.

 

Hosted PBX Support +

• A library of guides, tools, and video tutorials can help you get the most out of your HPBX service.   

  Remember to bookmark these new portal links:

  • Customer User Portal (end-user) https://portal.xo.bizcommservices.com/myphonenext
  • Customer Admin Portal (admin)   https://portal.xo.bizcommservices.com/control/main

   

  If you have questions about your Hosted PBX service, call  (800) 421-3872.

• Hosted PBX Support Library

   

  Hosted PBX Service & Features Set up,  Quick start quides, User guides 

  Phones & Equipment Installation guides,  Video tutorials

  Apps & Portals Guides and tutorials for MySite for Administrators, MyPhone for end users, WorkTime 

  View all

Enterprise SIP and IP Flex Support +

• Enterprise SIP

   

  • Quick Start Guide for Enterprise SIP Customers

• IP Flex, IP Flex with VPN and SIP Customers

   

  • VoIP Quick Start Guide

   

  XO Business Center Online Feature Management Guides for Group Administrators

   

  • Manage Location-Based Features
  • Manage Individual Numbers
  • Inbound Call Routing and Hunt Groups
  • Auto Attendant Feature
  • Automatic Call Routing
  • Call Center
  • Account Codes

   

  Nomadic E-911 Portal Dashboard

   

  • Administrator Guide
  • End - User Guide

Contact Us +

• For all your support, billing, repair, and migration needs, call  (800) 421-3872.

Legal and Privacy

The following provisions apply to customers who purchase service(s) from XO Communications Services, LLC ("XO") via service order agreements, which may include but are not limited to, “Carrier Master Service Order Agreements”; “Wholesale Master Service Order Agreements”; or “Master Service Order Agreements,” each of which is governed by XO's online terms and conditions.

 

• Acceptable Use
• Privacy Notice
• Product Terms and Conditions
• XO Cloud Services Terms and Conditions

Special notices

• Minnesota Customer Notice