An Amazon Appstore App Has Errors Or Is Unresponsive

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Digital Services & Content › Amazon Appstore › An Amazon Appstore App Has Errors or Is Unresponsive

An Amazon Appstore app is freezing, not opening, or displaying an error or exception number message.

You can solve many errors by:

• Updating to the latest version of the app,
• Force stopping the app, or
• Clearing the app cache.

For more help, try our Amazon Appstore forum.

For more help, go to:

• Clear App Data and Cache on Fire TV
• Clear App Cache and Data on Your Fire Tablet (8th Generation and Newer)
• Clear App Cache and Data on Your Fire Tablet (4th - 7th Generation)

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Amazon Appstore

• About the Amazon Appstore
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• An Amazon Appstore App Has Errors or Is Unresponsive
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