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Clean My Mac crash- Thread starter Zoomy_
- Start date Dec 24, 2021
- Tags bug clean my mac crash crash clean my mac error mac mac app mac m1 crash software mac
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Zoomy_
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Original poster Dec 24, 2021 1 0 Ici When I launch the software, an error message appears here \------------------------------------- Translated Report (Full Report Below) \------------------------------------- Code: ​ Process: CleanMyMac X \[6370\] Path: /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X Identifier: com.macpaw.CleanMyMac4 Version: 4.8.9 (40809.0.2109281550) Code Type: X86-64 (Translated) Parent Process: launchd \[1\] User ID: 501 ​ Date/Time: 2021-12-24 10:15:57.6071 +0100 OS Version: macOS 12.1 (21C52) Report Version: 12 Anonymous UUID: E8B48602-1816-17CE-5A1B-CBCC0425AE88 ​ ​ Time Awake Since Boot: 130 seconds ​ System Integrity Protection: enabled ​ Crashed Thread: 15 Dispatch queue: com.apple.root.background-qos ​ Exception Type: EXC\_BAD\_ACCESS (SIGBUS) Exception Codes: KERN\_PROTECTION\_FAILURE at 0x00000001a4934050 Exception Codes: 0x0000000000000002, 0x00000001a4934050 Exception Note: EXC\_CORPSE\_NOTIFY ​ Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10 Terminating Process: exc handler \[6370\] ​ VM Region Info: 0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303 REGION TYPE START - END \[ VSIZE\] PRT/MAX SHRMOD REGION DETAIL \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x/rwx SM=COW ...S/LocalSource \---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--/rwx SM=COW ...S/LocalSource \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-/rwx SM=COW ...S/LocalSource ​ Thread 0:: Dispatch queue: com.apple.main-thread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 HIToolbox 0x7ff81f5f74f1 RunCurrentEventLoopInMode + 292 6 HIToolbox 0x7ff81f5f7247 ReceiveNextEventCommon + 587 7 HIToolbox 0x7ff81f5f6fe5 \_BlockUntilNextEventMatchingListInModeWithFilter + 70 8 AppKit 0x7ff818ecbb4c \_DPSNextEvent + 886 9 AppKit 0x7ff818eca1b8 -\[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\] + 1411 10 AppKit 0x7ff8190cec1c -\[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:\] + 261 11 AppKit 0x7ff81920e05d -\[NSTableView mouseDown:\] + 5110 12 CMMUIKit 0x10ba2ead8 0x10ba2b000 + 15064 13 AppKit 0x7ff8190c38b8 forwardMethod + 204 14 AppKit 0x7ff8190c38b8 forwardMethod + 204 15 AppKit 0x7ff8190c38b8 forwardMethod + 204 16 AppKit 0x7ff8190ca207 -\[NSWindow(NSEventRouting) \_handleMouseDownEvent:isDelayedEvent:\] + 4949 17 AppKit 0x7ff81903e150 -\[NSWindow(NSEventRouting) \_reallySendEvent:isDelayedEvent:\] + 2582 18 AppKit 0x7ff81903d51a -\[NSWindow(NSEventRouting) sendEvent:\] + 352 19 AppKit 0x7ff81903b8e8 -\[NSApplication(NSEvent) sendEvent:\] + 352 20 AppKit 0x7ff8192f489f -\[NSApplication \_handleEvent:\] + 65 21 AppKit 0x7ff818ebc5ce -\[NSApplication run\] + 623 22 AppKit 0x7ff818e90447 NSApplicationMain + 816 23 dyld 0x2015fe4fe start + 462 ​ Thread 1:: com.apple.rosetta.exceptionserver 0 runtime 0x7ff7ffbe98e4 0x7ff7ffbe5000 + 18660 1 runtime 0x7ff7ffbf6928 0x7ff7ffbe5000 + 71976 2 runtime 0x7ff7ffbf80a4 0x7ff7ffbe5000 + 77988 ​ Thread 2: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 3: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 4: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 5: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 6: 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff8164773da \_\_semwait\_signal + 10 2 libsystem\_c.dylib 0x7ff816397776 sleep + 41 3 Sentry 0x10bf393f4 monitorCachedData + 605 4 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 5 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 7:: SentryCrash Exception Handler (Secondary) 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 Sentry 0x10bf2e5a7 handleExceptions + 186 3 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 4 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 8:: com.apple.NSURLConnectionLoader 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 CFNetwork 0x7ff81b09658e 0x7ff81ae47000 + 2422158 6 Foundation 0x7ff8172fc2c9 \_\_NSThread\_\_start\_\_ + 1025 7 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 8 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 9: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 10: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 11: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 12: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 13: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 14: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 15 Crashed:: Dispatch queue: com.apple.root.background-qos 0 libConfigurer64.dylib 0x10bd99ac8 0x10bd71000 + 166600 1 <translation info unavailable> 0x1030806ac ??? 2 libConfigurer64.dylib 0x10bd9993d 0x10bd71000 + 166205 3 dyld 0x201607ad4 invocation function for block in dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 322 4 dyld 0x201603d0b dyld4::RuntimeState::withNotifiersReadLock(void () block\_pointer) + 45 5 dyld 0x201607789 dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 335 6 dyld 0x20161c9a2 dyld4::APIs::dlopen\_from(char const\*, int, void\*) + 544 7 CoreFoundation 0x7ff81659dee4 \_CFBundleDlfcnLoadBundle + 149 8 CoreFoundation 0x7ff816617917 \_CFBundleLoadExecutableAndReturnError + 484 9 Foundation 0x7ff817309888 -\[NSBundle loadAndReturnError:\] + 710 10 AddressBookCore 0x7ff8283bd73a -\[ABDataSourcePluginIndex loadBundleForClassName:error:\] + 73 11 AddressBookCore 0x7ff8283bd5c3 +\[ABAccountFactory sourceClassForClassName:\] + 95 12 AddressBookCore 0x7ff8283bd544 -\[ABAccountFactory sourceClassForClassName:\] + 49 13 AddressBookCore 0x7ff8283bd3d9 -\[ABAccountFactory localAccount\] + 44 14 AddressBookCore 0x7ff8283bd2e0 -\[ABAccountFactory uncachedAccounts\] + 65 15 AddressBookCore 0x7ff8283bcfe7 -\[ABAccountRepository runWithLockLoadingExistingAccountsIfNecessary:\] + 250 16 AddressBookCore 0x7ff8283c8c57 -\[ABAccountRepository allAccounts\] + 172 17 AddressBookCore 0x7ff8283c8b40 -\[ABAccountRepository persistentAccounts\] + 28 18 AddressBookCore 0x7ff8283c89bd -\[ABPersistentStoreCoordinatorFactory pool\_makeCoordinatorForAllAvailableSources\] + 148 19 ContactsFoundation 0x7ff8282aa830 CNResultWithAutoreleasePool + 33 20 AddressBookCore 0x7ff8283c88b7 -\[ABPersistentStoreCoordinatorFactory makeCoordinatorForAllAvailableSources\] + 65 21 AddressBookCore 0x7ff8283c85dd -\[ABPersistentStoreCoordinatorMap nts\_coordinatorForAllSourcesAndDidUpdateMap:\] + 151 22 AddressBookCore 0x7ff8283c84fe -\[ABPersistentStoreCoordinatorCache coordinatorForAllSources\] + 41 23 AddressBookCore 0x7ff8283c8212 -\[ABAddressBook(ABAddressBook\_CoreData\_Private) nts\_managedObjectContextWithStoreDescription:databasePath:loadFailure:\] + 381 24 AddressBookCore 0x7ff8283c7eec -\[ABAddressBook(ABAddressBook\_CoreData\_Private) managedObjectContext\] + 151 25 AddressBookCore 0x7ff8283c7d22 \_\_38+\[ABAddressBook nts\_SharedAddressBook\]\_block\_invoke + 33 26 AddressBookCore 0x7ff8283c7cb5 ABRunWithLock + 32 27 AddressBookCore 0x7ff8283c579e +\[ABAddressBook nts\_SharedAddressBook\] + 187 28 AddressBookCore 0x7ff8283c55d2 +\[ABAddressBook nts\_CreateSharedAddressBook\] + 52 29 AddressBookCore 0x7ff8283c5301 +\[ABAddressBook sharedAddressBook\] + 85 30 Contacts 0x7ff828510542 \_\_28+\[CNContactStore initialize\]\_block\_invoke\_2 + 216 31 libdispatch.dylib 0x7ff816304d0d \_dispatch\_block\_async\_invoke2 + 83 32 libdispatch.dylib 0x7ff8162f7cc9 \_dispatch\_client\_callout + 8 33 libdispatch.dylib 0x7ff81630750b \_dispatch\_root\_queue\_drain + 680 34 libdispatch.dylib 0x7ff816307b5a \_dispatch\_worker\_thread2 + 160 35 libsystem\_pthread.dylib 0x7ff8164ae02e \_pthread\_wqthread + 256 36 libsystem\_pthread.dylib 0x7ff8164acffb start\_wqthread + 15 ​ Thread 16:: com.apple.NSEventThread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 AppKit 0x7ff819039d98 \_NSEventThread + 132 6 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 7 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 17:: com.apple.CFStream.LegacyThread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 CoreFoundation 0x7ff8165f2aa2 \_legacyStreamRunLoop\_workThread + 249 6 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 7 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ ​ Thread 15 crashed with X86 Thread State (64-bit): rax: 0x000000010bd7b221 rbx: 0x000000000000000a rcx: 0x00000001a4934000 rdx: 0x000000000000000a rdi: 0x00000001a493cc0c rsi: 0x0000600003e28256 rbp: 0x0000000306cb6c00 rsp: 0x0000000306cb6b90 r8: 0x0000000000000000 r9: 0x0000000000000da0 r10: 0x0000000000040000 r11: 0x6f4c2f534f63614d r12: 0x00000001a4930380 r13: 0x0000000000000000 r14: 0x00000001a493cc06 r15: 0x0000600003c27d20 rip: 0x000000010bd99ac8 rfl: 0x0000000000000202 tmp0: 0x0000000000000001 tmp1: 0x000000010bd99a5a tmp2: 0x0000000103080858 ​ ​ Binary Images: 0x0 - 0xffffffffffffffff ??? (\*) <00000000-0000-0000-0000-000000000000> ??? 0x7ff816474000 - 0x7ff8164aafff libsystem\_kernel.dylib (\*) <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem\_kernel.dylib 0x7ff8164f8000 - 0x7ff8169f8fff com.apple.CoreFoundation (6.9) <7e1d1901-3f9e-3e2e-a090-3655e5f5e04b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff81f5c5000 - 0x7ff81f8bcfff com.apple.HIToolbox (2.1.1) <535dbc28-4d26-3609-86bb-5c40227b648c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7ff818e8d000 - 0x7ff819d1bfff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x10ba2b000 - 0x10bae6fff com.macpaw.CleanMyMac4.CMMUIKit (1.0) <bb4f6d87-0516-336e-8023-3cc9885f62cc> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit](https://Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit) 0x2015f9000 - 0x201664fff dyld (\*) <cef5a27a-d50b-3020-af03-1734b19bc8c5> /usr/lib/dyld 0x7ff7ffbe5000 - 0x7ff7ffc14fff runtime (\*) <21c1e0c9-a36e-3e4b-a12b-1bf54ce4403e> /usr/libexec/rosetta/runtime 0x7ff81637c000 - 0x7ff816404fff libsystem\_c.dylib (\*) <e58814cc-dcb7-35a5-badc-e367ed3ac207> /usr/lib/system/libsystem\_c.dylib 0x10bf0f000 - 0x10bf6efff io.sentry.Sentry (7.1.3) <25f5a8ea-d873-3749-a609-44c5bc280aac> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Library/LoginItems/CleanMyMac](https://Menu.app/Contents/Library/LoginItems/CleanMyMac) X [HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry](https://HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry) 0x7ff8164ab000 - 0x7ff8164b6fff libsystem\_pthread.dylib (\*) <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem\_pthread.dylib 0x7ff81ae47000 - 0x7ff81b2ddfff com.apple.CFNetwork (1327.0.4) <daf237f6-3feb-3773-9751-f8576ea26acb> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x7ff8172a4000 - 0x7ff81765efff [com.apple.Foundation](https://com.apple.Foundation) (6.9) <4f895069-27e3-3087-a30e-515f5fc9f493> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x10bd71000 - 0x10be24fff libConfigurer64.dylib (\*) <8422de59-8b10-3244-8e3a-a1ebd134afbf> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/libConfigurer64.dylib](https://Menu.app/Contents/Frameworks/libConfigurer64.dylib) 0x7ff8283b9000 - 0x7ff82850dfff com.apple.AddressBook.core (1.0) <187e16bf-f115-327e-b904-d92582ef6ca6> /System/Library/PrivateFrameworks/AddressBookCore.framework/Versions/A/AddressBookCore 0x7ff8282a2000 - 0x7ff828345fff com.apple.AddressBook.ContactsFoundation (8.0) <0b4693e6-c320-318d-af27-50bae9722642> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation 0x7ff82850e000 - 0x7ff828670fff com.apple.contacts (1.0) <dd108115-f417-3617-a155-c58422e7d55e> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts 0x7ff8162f5000 - 0x7ff81633bfff libdispatch.dylib (\*) <c8f7bfb6-4b1a-37cd-a32d-cd5069c916df> /usr/lib/system/libdispatch.dylib ​ External Modification Summary: Calls made by other processes targeting this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by all processes on this machine: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 ​ VM Region Summary: ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped\_out\_or\_unallocated=1.2G(100%) Writable regions: Total=3.8G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=3.8G(100%) ​ VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 640K 5 Activity Tracing 256K 1 CG backing stores 1488K 5 CG image 48K 1 ColorSync 168K 24 CoreAnimation 72K 4 CoreGraphics 8K 2 Foundation 16K 1 Kernel Alloc Once 8K 1 MALLOC 339.6M 73 MALLOC guard page 96K 6 MALLOC\_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated) MALLOC\_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) Memory Tag 244 4K 1 Rosetta Arena 4096K 2 Rosetta Generic 4952K 1235 Rosetta JIT 128.0M 1 Rosetta Return Stack 160K 16 Rosetta Thread Context 160K 16 STACK GUARD 40K 10 Stack 16.2M 17 Stack Guard 56.0M 7 VM\_ALLOCATE 1836K 39 VM\_ALLOCATE (reserved) 1.9G 7 reserved VM address space (unallocated) \_\_DATA 36.2M 607 \_\_DATA\_CONST 34.8M 388 \_\_DATA\_DIRTY 1879K 243 \_\_FONT\_DATA 4K 1 \_\_LINKEDIT 705.7M 43 \_\_OBJC\_RO 81.8M 1 \_\_OBJC\_RW 3136K 2 \_\_TEXT 549.5M 635 \_\_UNICODE 588K 1 dyld private memory 1024K 1 libnetwork 16K 1 mapped file 4.7G 853 shared memory 880K 20 unshared pmap 11.5M 7 =========== ======= ======= TOTAL 9.8G 4286 TOTAL, minus reserved VM space 6.6G 4286 ​ ​ ​ \----------- Full Report \----------- ​ {"app\_name":"CleanMyMac X","timestamp":"2021-12-24 10:15:58.00 +0100","app\_version":"4.8.9","slice\_uuid":"069381c9-7d22-3cf2-8ec0-28d3fdbd806d","build\_version":"40809.0.2109281550","platform":1,"bundleID":"com.macpaw.CleanMyMac4","share\_with\_app\_devs":1,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.1 (21C52)","incident\_id":"19DE72A6-CF98-4E22-9B1D-5273AD1E89BF","name":"CleanMyMac X"} { "uptime" : 130, "procLaunch" : "2021-12-24 10:15:48.2572 +0100", "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Macmini9,1", "procStartAbsTime" : 2968598243, "coalitionID" : 954, "osVersion" : { "train" : "macOS 12.1", "build" : "21C52", "releaseType" : "User" }, "captureTime" : "2021-12-24 10:15:57.6071 +0100", "incident" : "19DE72A6-CF98-4E22-9B1D-5273AD1E89BF", "bug\_type" : "309", "pid" : 6370, "procExitAbsTime" : 3192607638, "translated" : true, "cpuType" : "X86-64", "procName" : "CleanMyMac X", "procPath" : "\\/Applications\\/CleanMyMac [X.app](https://X.app)\\/Contents\\/MacOS\\/CleanMyMac X", "bundleInfo" : {"CFBundleShortVersionString":"4.8.9","CFBundleVersion":"40809.0.2109281550","CFBundleIdentifier":"com.macpaw.CleanMyMac4"}, "storeInfo" : {"deviceIdentifierForVendor":"2B2231EB-A2C7-5E3B-A211-ACE9D988C0FA","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.macpaw.CleanMyMac4", "crashReporterKey" : "E8B48602-1816-17CE-5A1B-CBCC0425AE88", "sip" : "enabled", "vmRegionInfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303\\n REGION TYPE START - END \[ VSIZE\] PRT\\/MAX SHRMOD REGION DETAIL\\n \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x\\/rwx SM=COW ...S\\/LocalSource\\n---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--\\/rwx SM=COW ...S\\/LocalSource\\n \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-\\/rwx SM=COW ...S\\/LocalSource", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000002, 0x00000001a4934050","rawCodes":\[2,7056080976\],"type":"EXC\_BAD\_ACCESS","signal":"SIGBUS","subtype":"KERN\_PROTECTION\_FAILURE at 0x00000001a4934050"}, "termination" : {"flags":0,"code":10,"namespace":"SIGNAL","indicator":"Bus error: 10","byProc":"exc handler","byPid":6370}, "vmregioninfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303\\n REGION TYPE START - END \[ VSIZE\] PRT\\/MAX SHRMOD REGION DETAIL\\n \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x\\/rwx SM=COW ...S\\/LocalSource\\n---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--\\/rwx SM=COW ...S\\/LocalSource\\n \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-\\/rwx SM=COW ...S\\/LocalSource", "extMods" : {"caller":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"system":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"targeted":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"warnings":0}, "faultingThread" : 15, "threads" : \[{"id":34802,"queue":"com.apple.main-thread","frames":\[{"imageOffset":140705924311360,"imageIndex":0},{"imageOffset":2746,"symbol":"mach\_msg\_trap","symbolLocation":10,"imageIndex":1},{"imageOffset":523761,"symbol":"\_\_CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":2},{"imageOffset":517295,"symbol":"\_\_CFRunLoopRun","symbolLocation":1329,"imageIndex":2},{"imageOffset":514217,"symbol":"CFRunLoopRunSpecific","symbolLocation":567,"imageIndex":2},{"imageOffset":206065,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":3},{"imageOffset":205383,"symbol":"ReceiveNextEventCommon","symbolLocation":587,"imageIndex":3},{"imageOffset":204773,"symbol":"\_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":70,"imageIndex":3},{"imageOffset":256844,"symbol":"\_DPSNextEvent","symbolLocation":886,"imageIndex":4},{"imageOffset":250296,"symbol":"-\[NSApplication(NSEvent) 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Thunderbolt Bus: Mac mini, Apple Inc. I specify that I am on mac mini m1 with the latest version of Mac OS. If anyone can help me, thank you. Last edited by a moderator: Dec 24, 2021
Fishrrman
macrumors Nehalem
Feb 20, 2009 30,607 14,582 The real solution here is to STOP USING "Clean my Mac"...
K two
macrumors 68020
Dec 6, 2018 2,396 3,466 North AmericaFishrrman said: The real solution here is to STOP USING "Clean my Mac"... Click to expand...S/B named "Break my Mac". . . . . 🚫
MBAir2010
macrumors 604
May 30, 2018 7,903 7,234 thereK two said: S/B named "Break my Mac". . . . . 🚫 Click to expand...Crash My Mac! H
hrMACnstuff
macrumors regular
Jan 5, 2009 116 104 had an applecare+ issue with my m1 mini. they had me remove the CMM program even though apple sells it in the app store. perfectly profitable.
Apple_Robert
Contributor
Sep 21, 2012 37,145 56,565 In a van down by the river In my opinion, Clean My Mac is unnecessary bloatware that is promoted by numerous tech pimps on YouTube. You would be wise to get rid of that trash.
AZhappyjack
Suspended
Jul 3, 2011 10,183 23,672 Happy Jack, AZhrMACnstuff said: had an applecare+ issue with my m1 mini. they had me remove the CMM program even though apple sells it in the app store. perfectly profitable. Click to expand...Apple doesn't sell it in the App Store, the app vendor does. Apple just hosts the software and handles the transaction. This does NOT imply that Apple makes any kind of warranty about the quality of the software or the reliability or suitability of the software. Their only function is to make sure it meets their guidelines and does not violate any tenet of their EULA. Period. Just because something is in the App Store does not mean that Apple endorses it in any way shape or form. And @Fishrrman is correct. Stop using it and watch your issues clear up.
Big Bad D
macrumors 6502a
Jan 3, 2007 556 603 France As others have already said. Best fix is to uninstall Clean My Mac. It really is not needed.
Ulenspiegel
macrumors 68040
Nov 8, 2014 3,212 2,494 Land of Flanders and Elsewhere There are numerous threads about that piece of crap. Avoid it.
Gregg2
macrumors 604
May 22, 2008 7,484 1,398 Milwaukee, WIdwfaust said: Apple doesn't sell it in the App Store, the app vendor does. Apple just hosts the software and handles the transaction. This does NOT imply that Apple makes any kind of warranty about the quality of the software or the reliability or suitability of the software. Their only function is to make sure it meets their guidelines and does not violate any tenet of their EULA. Period. Just because something is in the App Store does not mean that Apple endorses it in any way shape or form. Click to expand...That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware!
chrfr
macrumors G5
Jul 11, 2009 13,999 7,780Zoomy_ said: When I launch the software, an error message appears here \------------------------------------- Translated Report (Full Report Below) \------------------------------------- Code: ​ Process: CleanMyMac X \[6370\] Path: /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X Identifier: com.macpaw.CleanMyMac4 Version: 4.8.9 (40809.0.2109281550) Code Type: X86-64 (Translated) [/QUOTE] Click to expand...You don’t need this app, and in many cases it’s counterproductive to use it, but if you are going to use it, you need to update to the current version.
AZhappyjack
Suspended
Jul 3, 2011 10,183 23,672 Happy Jack, AZGregg2 said: That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware! Click to expand...It's not Apple's job. They cannot make or back a warranty of merchantability for any vendor. They provide the platform for software developers to get their wares onto your iPhone, tablet and watch (and it's one method for getting software on your Mac). IF Apple provided that "service", the first time they refused to approve an app, the lawsuits would fly. Caveat emptor. Do your homework.
Big Bad D
macrumors 6502a
Jan 3, 2007 556 603 FranceGregg2 said: That's all true. But, it's really a cop out. It would be better if Apple had a higher bar for vendors to clear. Yeah, that would cost Apple money (people to test, approve, monitor updates, etc.), so it's not gonna happen. So, buyer beware! Click to expand...Nonsense. It’s not Apple’s responsibility to judge or influence what people may or may not need. Otherwise cue more law suits on App Store bias. Buyers have to review what is useful and what is a waste of money.
sracer
macrumors G4
Apr 9, 2010 10,458 13,482 where hip is spokenZoomy_ said: When I launch the software, an error message appears here \------------------------------------- Translated Report (Full Report Below) \------------------------------------- Code: ​ Process: CleanMyMac X \[6370\] Path: /Applications/CleanMyMac [X.app/Contents/MacOS/CleanMyMac](https://X.app/Contents/MacOS/CleanMyMac) X Identifier: com.macpaw.CleanMyMac4 Version: 4.8.9 (40809.0.2109281550) Code Type: X86-64 (Translated) Parent Process: launchd \[1\] User ID: 501 ​ Date/Time: 2021-12-24 10:15:57.6071 +0100 OS Version: macOS 12.1 (21C52) Report Version: 12 Anonymous UUID: E8B48602-1816-17CE-5A1B-CBCC0425AE88 ​ ​ Time Awake Since Boot: 130 seconds ​ System Integrity Protection: enabled ​ Crashed Thread: 15 Dispatch queue: com.apple.root.background-qos ​ Exception Type: EXC\_BAD\_ACCESS (SIGBUS) Exception Codes: KERN\_PROTECTION\_FAILURE at 0x00000001a4934050 Exception Codes: 0x0000000000000002, 0x00000001a4934050 Exception Note: EXC\_CORPSE\_NOTIFY ​ Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10 Terminating Process: exc handler \[6370\] ​ VM Region Info: 0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303 REGION TYPE START - END \[ VSIZE\] PRT/MAX SHRMOD REGION DETAIL \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x/rwx SM=COW ...S/LocalSource \---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--/rwx SM=COW ...S/LocalSource \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-/rwx SM=COW ...S/LocalSource ​ Thread 0:: Dispatch queue: com.apple.main-thread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 HIToolbox 0x7ff81f5f74f1 RunCurrentEventLoopInMode + 292 6 HIToolbox 0x7ff81f5f7247 ReceiveNextEventCommon + 587 7 HIToolbox 0x7ff81f5f6fe5 \_BlockUntilNextEventMatchingListInModeWithFilter + 70 8 AppKit 0x7ff818ecbb4c \_DPSNextEvent + 886 9 AppKit 0x7ff818eca1b8 -\[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\] + 1411 10 AppKit 0x7ff8190cec1c -\[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:\] + 261 11 AppKit 0x7ff81920e05d -\[NSTableView mouseDown:\] + 5110 12 CMMUIKit 0x10ba2ead8 0x10ba2b000 + 15064 13 AppKit 0x7ff8190c38b8 forwardMethod + 204 14 AppKit 0x7ff8190c38b8 forwardMethod + 204 15 AppKit 0x7ff8190c38b8 forwardMethod + 204 16 AppKit 0x7ff8190ca207 -\[NSWindow(NSEventRouting) \_handleMouseDownEvent:isDelayedEvent:\] + 4949 17 AppKit 0x7ff81903e150 -\[NSWindow(NSEventRouting) \_reallySendEvent:isDelayedEvent:\] + 2582 18 AppKit 0x7ff81903d51a -\[NSWindow(NSEventRouting) sendEvent:\] + 352 19 AppKit 0x7ff81903b8e8 -\[NSApplication(NSEvent) sendEvent:\] + 352 20 AppKit 0x7ff8192f489f -\[NSApplication \_handleEvent:\] + 65 21 AppKit 0x7ff818ebc5ce -\[NSApplication run\] + 623 22 AppKit 0x7ff818e90447 NSApplicationMain + 816 23 dyld 0x2015fe4fe start + 462 ​ Thread 1:: com.apple.rosetta.exceptionserver 0 runtime 0x7ff7ffbe98e4 0x7ff7ffbe5000 + 18660 1 runtime 0x7ff7ffbf6928 0x7ff7ffbe5000 + 71976 2 runtime 0x7ff7ffbf80a4 0x7ff7ffbe5000 + 77988 ​ Thread 2: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 3: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 4: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 5: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 6: 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff8164773da \_\_semwait\_signal + 10 2 libsystem\_c.dylib 0x7ff816397776 sleep + 41 3 Sentry 0x10bf393f4 monitorCachedData + 605 4 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 5 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 7:: SentryCrash Exception Handler (Secondary) 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 Sentry 0x10bf2e5a7 handleExceptions + 186 3 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 4 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 8:: com.apple.NSURLConnectionLoader 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 CFNetwork 0x7ff81b09658e 0x7ff81ae47000 + 2422158 6 Foundation 0x7ff8172fc2c9 \_\_NSThread\_\_start\_\_ + 1025 7 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 8 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 9: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 10: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 11: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 12: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 13: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 14: 0 runtime 0x7ff7ffc07814 0x7ff7ffbe5000 + 141332 ​ Thread 15 Crashed:: Dispatch queue: com.apple.root.background-qos 0 libConfigurer64.dylib 0x10bd99ac8 0x10bd71000 + 166600 1 <translation info unavailable> 0x1030806ac ??? 2 libConfigurer64.dylib 0x10bd9993d 0x10bd71000 + 166205 3 dyld 0x201607ad4 invocation function for block in dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 322 4 dyld 0x201603d0b dyld4::RuntimeState::withNotifiersReadLock(void () block\_pointer) + 45 5 dyld 0x201607789 dyld4::RuntimeState::notifyLoad(dyld3::Array<dyld4::Loader const\*> const&) + 335 6 dyld 0x20161c9a2 dyld4::APIs::dlopen\_from(char const\*, int, void\*) + 544 7 CoreFoundation 0x7ff81659dee4 \_CFBundleDlfcnLoadBundle + 149 8 CoreFoundation 0x7ff816617917 \_CFBundleLoadExecutableAndReturnError + 484 9 Foundation 0x7ff817309888 -\[NSBundle loadAndReturnError:\] + 710 10 AddressBookCore 0x7ff8283bd73a -\[ABDataSourcePluginIndex loadBundleForClassName:error:\] + 73 11 AddressBookCore 0x7ff8283bd5c3 +\[ABAccountFactory sourceClassForClassName:\] + 95 12 AddressBookCore 0x7ff8283bd544 -\[ABAccountFactory sourceClassForClassName:\] + 49 13 AddressBookCore 0x7ff8283bd3d9 -\[ABAccountFactory localAccount\] + 44 14 AddressBookCore 0x7ff8283bd2e0 -\[ABAccountFactory uncachedAccounts\] + 65 15 AddressBookCore 0x7ff8283bcfe7 -\[ABAccountRepository runWithLockLoadingExistingAccountsIfNecessary:\] + 250 16 AddressBookCore 0x7ff8283c8c57 -\[ABAccountRepository allAccounts\] + 172 17 AddressBookCore 0x7ff8283c8b40 -\[ABAccountRepository persistentAccounts\] + 28 18 AddressBookCore 0x7ff8283c89bd -\[ABPersistentStoreCoordinatorFactory pool\_makeCoordinatorForAllAvailableSources\] + 148 19 ContactsFoundation 0x7ff8282aa830 CNResultWithAutoreleasePool + 33 20 AddressBookCore 0x7ff8283c88b7 -\[ABPersistentStoreCoordinatorFactory makeCoordinatorForAllAvailableSources\] + 65 21 AddressBookCore 0x7ff8283c85dd -\[ABPersistentStoreCoordinatorMap nts\_coordinatorForAllSourcesAndDidUpdateMap:\] + 151 22 AddressBookCore 0x7ff8283c84fe -\[ABPersistentStoreCoordinatorCache coordinatorForAllSources\] + 41 23 AddressBookCore 0x7ff8283c8212 -\[ABAddressBook(ABAddressBook\_CoreData\_Private) nts\_managedObjectContextWithStoreDescription:databasePath:loadFailure:\] + 381 24 AddressBookCore 0x7ff8283c7eec -\[ABAddressBook(ABAddressBook\_CoreData\_Private) managedObjectContext\] + 151 25 AddressBookCore 0x7ff8283c7d22 \_\_38+\[ABAddressBook nts\_SharedAddressBook\]\_block\_invoke + 33 26 AddressBookCore 0x7ff8283c7cb5 ABRunWithLock + 32 27 AddressBookCore 0x7ff8283c579e +\[ABAddressBook nts\_SharedAddressBook\] + 187 28 AddressBookCore 0x7ff8283c55d2 +\[ABAddressBook nts\_CreateSharedAddressBook\] + 52 29 AddressBookCore 0x7ff8283c5301 +\[ABAddressBook sharedAddressBook\] + 85 30 Contacts 0x7ff828510542 \_\_28+\[CNContactStore initialize\]\_block\_invoke\_2 + 216 31 libdispatch.dylib 0x7ff816304d0d \_dispatch\_block\_async\_invoke2 + 83 32 libdispatch.dylib 0x7ff8162f7cc9 \_dispatch\_client\_callout + 8 33 libdispatch.dylib 0x7ff81630750b \_dispatch\_root\_queue\_drain + 680 34 libdispatch.dylib 0x7ff816307b5a \_dispatch\_worker\_thread2 + 160 35 libsystem\_pthread.dylib 0x7ff8164ae02e \_pthread\_wqthread + 256 36 libsystem\_pthread.dylib 0x7ff8164acffb start\_wqthread + 15 ​ Thread 16:: com.apple.NSEventThread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 AppKit 0x7ff819039d98 \_NSEventThread + 132 6 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 7 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ Thread 17:: com.apple.CFStream.LegacyThread 0 ??? 0x7ff8a6a2e940 ??? 1 libsystem\_kernel.dylib 0x7ff816474aba mach\_msg\_trap + 10 2 CoreFoundation 0x7ff816577df1 \_\_CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff8165764af \_\_CFRunLoopRun + 1329 4 CoreFoundation 0x7ff8165758a9 CFRunLoopRunSpecific + 567 5 CoreFoundation 0x7ff8165f2aa2 \_legacyStreamRunLoop\_workThread + 249 6 libsystem\_pthread.dylib 0x7ff8164b14f4 \_pthread\_start + 125 7 libsystem\_pthread.dylib 0x7ff8164ad00f thread\_start + 15 ​ ​ Thread 15 crashed with X86 Thread State (64-bit): rax: 0x000000010bd7b221 rbx: 0x000000000000000a rcx: 0x00000001a4934000 rdx: 0x000000000000000a rdi: 0x00000001a493cc0c rsi: 0x0000600003e28256 rbp: 0x0000000306cb6c00 rsp: 0x0000000306cb6b90 r8: 0x0000000000000000 r9: 0x0000000000000da0 r10: 0x0000000000040000 r11: 0x6f4c2f534f63614d r12: 0x00000001a4930380 r13: 0x0000000000000000 r14: 0x00000001a493cc06 r15: 0x0000600003c27d20 rip: 0x000000010bd99ac8 rfl: 0x0000000000000202 tmp0: 0x0000000000000001 tmp1: 0x000000010bd99a5a tmp2: 0x0000000103080858 ​ ​ Binary Images: 0x0 - 0xffffffffffffffff ??? (\*) <00000000-0000-0000-0000-000000000000> ??? 0x7ff816474000 - 0x7ff8164aafff libsystem\_kernel.dylib (\*) <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem\_kernel.dylib 0x7ff8164f8000 - 0x7ff8169f8fff com.apple.CoreFoundation (6.9) <7e1d1901-3f9e-3e2e-a090-3655e5f5e04b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff81f5c5000 - 0x7ff81f8bcfff com.apple.HIToolbox (2.1.1) <535dbc28-4d26-3609-86bb-5c40227b648c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7ff818e8d000 - 0x7ff819d1bfff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x10ba2b000 - 0x10bae6fff com.macpaw.CleanMyMac4.CMMUIKit (1.0) <bb4f6d87-0516-336e-8023-3cc9885f62cc> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit](https://Menu.app/Contents/Frameworks/CMMUIKit.framework/Versions/A/CMMUIKit) 0x2015f9000 - 0x201664fff dyld (\*) <cef5a27a-d50b-3020-af03-1734b19bc8c5> /usr/lib/dyld 0x7ff7ffbe5000 - 0x7ff7ffc14fff runtime (\*) <21c1e0c9-a36e-3e4b-a12b-1bf54ce4403e> /usr/libexec/rosetta/runtime 0x7ff81637c000 - 0x7ff816404fff libsystem\_c.dylib (\*) <e58814cc-dcb7-35a5-badc-e367ed3ac207> /usr/lib/system/libsystem\_c.dylib 0x10bf0f000 - 0x10bf6efff io.sentry.Sentry (7.1.3) <25f5a8ea-d873-3749-a609-44c5bc280aac> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Library/LoginItems/CleanMyMac](https://Menu.app/Contents/Library/LoginItems/CleanMyMac) X [HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry](https://HealthMonitor.app/Contents/Frameworks/IssuesReporter.framework/Versions/A/Frameworks/Sentry.framework/Versions/A/Sentry) 0x7ff8164ab000 - 0x7ff8164b6fff libsystem\_pthread.dylib (\*) <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem\_pthread.dylib 0x7ff81ae47000 - 0x7ff81b2ddfff com.apple.CFNetwork (1327.0.4) <daf237f6-3feb-3773-9751-f8576ea26acb> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x7ff8172a4000 - 0x7ff81765efff [com.apple.Foundation](https://com.apple.Foundation) (6.9) <4f895069-27e3-3087-a30e-515f5fc9f493> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x10bd71000 - 0x10be24fff libConfigurer64.dylib (\*) <8422de59-8b10-3244-8e3a-a1ebd134afbf> /Applications/CleanMyMac [X.app/Contents/Library/LoginItems/CleanMyMac](https://X.app/Contents/Library/LoginItems/CleanMyMac) X [Menu.app/Contents/Frameworks/libConfigurer64.dylib](https://Menu.app/Contents/Frameworks/libConfigurer64.dylib) 0x7ff8283b9000 - 0x7ff82850dfff com.apple.AddressBook.core (1.0) <187e16bf-f115-327e-b904-d92582ef6ca6> /System/Library/PrivateFrameworks/AddressBookCore.framework/Versions/A/AddressBookCore 0x7ff8282a2000 - 0x7ff828345fff com.apple.AddressBook.ContactsFoundation (8.0) <0b4693e6-c320-318d-af27-50bae9722642> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/ContactsFoundation 0x7ff82850e000 - 0x7ff828670fff com.apple.contacts (1.0) <dd108115-f417-3617-a155-c58422e7d55e> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts 0x7ff8162f5000 - 0x7ff81633bfff libdispatch.dylib (\*) <c8f7bfb6-4b1a-37cd-a32d-cd5069c916df> /usr/lib/system/libdispatch.dylib ​ External Modification Summary: Calls made by other processes targeting this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by all processes on this machine: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 ​ VM Region Summary: ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped\_out\_or\_unallocated=1.2G(100%) Writable regions: Total=3.8G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=3.8G(100%) ​ VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 640K 5 Activity Tracing 256K 1 CG backing stores 1488K 5 CG image 48K 1 ColorSync 168K 24 CoreAnimation 72K 4 CoreGraphics 8K 2 Foundation 16K 1 Kernel Alloc Once 8K 1 MALLOC 339.6M 73 MALLOC guard page 96K 6 MALLOC\_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated) MALLOC\_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) Memory Tag 244 4K 1 Rosetta Arena 4096K 2 Rosetta Generic 4952K 1235 Rosetta JIT 128.0M 1 Rosetta Return Stack 160K 16 Rosetta Thread Context 160K 16 STACK GUARD 40K 10 Stack 16.2M 17 Stack Guard 56.0M 7 VM\_ALLOCATE 1836K 39 VM\_ALLOCATE (reserved) 1.9G 7 reserved VM address space (unallocated) \_\_DATA 36.2M 607 \_\_DATA\_CONST 34.8M 388 \_\_DATA\_DIRTY 1879K 243 \_\_FONT\_DATA 4K 1 \_\_LINKEDIT 705.7M 43 \_\_OBJC\_RO 81.8M 1 \_\_OBJC\_RW 3136K 2 \_\_TEXT 549.5M 635 \_\_UNICODE 588K 1 dyld private memory 1024K 1 libnetwork 16K 1 mapped file 4.7G 853 shared memory 880K 20 unshared pmap 11.5M 7 =========== ======= ======= TOTAL 9.8G 4286 TOTAL, minus reserved VM space 6.6G 4286 ​ ​ ​ \----------- Full Report \----------- ​ {"app\_name":"CleanMyMac X","timestamp":"2021-12-24 10:15:58.00 +0100","app\_version":"4.8.9","slice\_uuid":"069381c9-7d22-3cf2-8ec0-28d3fdbd806d","build\_version":"40809.0.2109281550","platform":1,"bundleID":"com.macpaw.CleanMyMac4","share\_with\_app\_devs":1,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.1 (21C52)","incident\_id":"19DE72A6-CF98-4E22-9B1D-5273AD1E89BF","name":"CleanMyMac X"} { "uptime" : 130, "procLaunch" : "2021-12-24 10:15:48.2572 +0100", "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Macmini9,1", "procStartAbsTime" : 2968598243, "coalitionID" : 954, "osVersion" : { "train" : "macOS 12.1", "build" : "21C52", "releaseType" : "User" }, "captureTime" : "2021-12-24 10:15:57.6071 +0100", "incident" : "19DE72A6-CF98-4E22-9B1D-5273AD1E89BF", "bug\_type" : "309", "pid" : 6370, "procExitAbsTime" : 3192607638, "translated" : true, "cpuType" : "X86-64", "procName" : "CleanMyMac X", "procPath" : "\\/Applications\\/CleanMyMac [X.app](https://X.app)\\/Contents\\/MacOS\\/CleanMyMac X", "bundleInfo" : {"CFBundleShortVersionString":"4.8.9","CFBundleVersion":"40809.0.2109281550","CFBundleIdentifier":"com.macpaw.CleanMyMac4"}, "storeInfo" : {"deviceIdentifierForVendor":"2B2231EB-A2C7-5E3B-A211-ACE9D988C0FA","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.macpaw.CleanMyMac4", "crashReporterKey" : "E8B48602-1816-17CE-5A1B-CBCC0425AE88", "sip" : "enabled", "vmRegionInfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303\\n REGION TYPE START - END \[ VSIZE\] PRT\\/MAX SHRMOD REGION DETAIL\\n \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x\\/rwx SM=COW ...S\\/LocalSource\\n---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--\\/rwx SM=COW ...S\\/LocalSource\\n \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-\\/rwx SM=COW ...S\\/LocalSource", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000002, 0x00000001a4934050","rawCodes":\[2,7056080976\],"type":"EXC\_BAD\_ACCESS","signal":"SIGBUS","subtype":"KERN\_PROTECTION\_FAILURE at 0x00000001a4934050"}, "termination" : {"flags":0,"code":10,"namespace":"SIGNAL","indicator":"Bus error: 10","byProc":"exc handler","byPid":6370}, "vmregioninfo" : "0x1a4934050 is in 0x1a4934000-0x1a4938000; bytes after start: 80 bytes before end: 16303\\n REGION TYPE START - END \[ VSIZE\] PRT\\/MAX SHRMOD REGION DETAIL\\n \_\_TEXT 1a4930000-1a4934000 \[ 16K\] r-x\\/rwx SM=COW ...S\\/LocalSource\\n---> \_\_DATA\_CONST 1a4934000-1a4938000 \[ 16K\] r--\\/rwx SM=COW ...S\\/LocalSource\\n \_\_DATA 1a4938000-1a493c000 \[ 16K\] rw-\\/rwx SM=COW ...S\\/LocalSource", "extMods" : {"caller":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"system":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"targeted":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"warnings":0}, "faultingThread" : 15, "threads" : \[{"id":34802,"queue":"com.apple.main-thread","frames":\[{"imageOffset":140705924311360,"imageIndex":0},{"imageOffset":2746,"symbol":"mach\_msg\_trap","symbolLocation":10,"imageIndex":1},{"imageOffset":523761,"symbol":"\_\_CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":2},{"imageOffset":517295,"symbol":"\_\_CFRunLoopRun","symbolLocation":1329,"imageIndex":2},{"imageOffset":514217,"symbol":"CFRunLoopRunSpecific","symbolLocation":567,"imageIndex":2},{"imageOffset":206065,"symbol":"RunCurrentEventLoopInMode","symbolLocation":292,"imageIndex":3},{"imageOffset":205383,"symbol":"ReceiveNextEventCommon","symbolLocation":587,"imageIndex":3},{"imageOffset":204773,"symbol":"\_BlockUntilNextEventMatchingListInModeWithFilter","symbolLocation":70,"imageIndex":3},{"imageOffset":256844,"symbol":"\_DPSNextEvent","symbolLocation":886,"imageIndex":4},{"imageOffset":250296,"symbol":"-\[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:\]","symbolLocation":1411,"imageIndex":4},{"imageOffset":2366492,"symbol":"-\[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:\]","symbolLocation":261,"imageIndex":4},{"imageOffset":3674205,"symbol":"-\[NSTableView mouseDown:\]","symbolLocation":5110,"imageIndex":4},{"imageOffset":15064,"imageIndex":5},{"imageOffset":2320568,"symbol":"forwardMethod","symbolLocation":204,"imageIndex":4},{"imageOffset":2320568,"symbol":"forwardMethod","symbolLocation":204,"imageIndex":4},{"imageOffset":2320568,"symbol":"forwardMethod","symbolLocation":204,"imageIndex":4},{"imageOffset":2347527,"symbol":"-\[NSWindow(NSEventRouting) \_handleMouseDownEvent:isDelayedEvent:\]","symbolLocation":4949,"imageIndex":4},{"imageOffset":1773904,"symbol":"-\[NSWindow(NSEventRouting) \_reallySendEvent:isDelayedEvent:\]","symbolLocation":2582,"imageIndex":4},{"imageOffset":1770778,"symbol":"-\[NSWindow(NSEventRouting) sendEvent:\]","symbolLocation":352,"imageIndex":4},{"imageOffset":1763560,"symbol":"-\[NSApplication(NSEvent) sendEvent:\]","symbolLocation":352,"imageIndex":4},{"imageOffset":4618399,"symbol":"-\[NSApplication \_handleEvent:\]","symbolLocation":65,"imageIndex":4},{"imageOffset":193998,"symbol":"-\[NSApplication 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Network Service: Wi-Fi, AirPort, en1 USB Device: USB31Bus USB Device: Portable SSD T5 USB Device: USB31Bus USB Device: 4-Port USB 2.0 Hub USB Device: papalook AF 925 USB Device: RODE NT-USB USB Device: LG Monitor Controls USB Device: USB30Bus USB Device: My Passport 2628 USB Device: HyperX 7.1 Audio Thunderbolt Bus: Mac mini, Apple Inc. Thunderbolt Bus: Mac mini, Apple Inc. I specify that I am on mac mini m1 with the latest version of Mac OS. If anyone can help me, thank you. Click to expand...Sounds like that version of CleanMyMac is not compatible with M1 Mac OS devices. I recommend contacting the developer to see if there is a patch/update to address that problem. With regard to the need for a tool like CleanMyMac, when I first moved over to Macs from Windows, I believed what everyone said about not needing a housekeeping app for when apps are deleted. What I discovered, over time, that simply deleting the app leaves just as much cruff (sometimes more) than an app's uninstaller on Windows. The leftovers can interfere with the smooth running of the system. Simple tools like AppCleaner do a great job of capturing 90% of the leftovers. CleanMyMac gets another 5%. I don't want to convince someone to change their mind about the need for tools like this, (nor to invalidate any negative first-hand experiences they've had with such tools) but to say that not everyone's experience is the doom and gloom that some are claiming. C
cj Major
macrumors newbie
Jan 11, 2009 20 1 OregonBig Bad D said: As others have already said. Best fix is to uninstall Clean My Mac. It really is not needed. Click to expand...Then how will I get rid of old files and just junk?
allan.nyholm
macrumors 68020
Nov 22, 2007 2,342 2,642 Aalborg, Denmarkcj Major said: Then how will I get rid of old files and just junk? Click to expand...no one really knows - try asking on Twitter or Facebook
hobowankenobi
macrumors 68020
Aug 27, 2015 2,206 1,038 on the land line mr. smith.cj Major said: Then how will I get rid of old files and just junk? Click to expand......Are you familiar with the trash can icon? --- If one really needs to fiddle and "clean", Oynx has been great for about two decades, with a version for every OS. Free, and I have never seen it cause instability or bloat of any kind. The same dev has a few apps, and Maintenance is more focused on "cleaning", without the doodads to tweak and change settings and preferences. I have not used Onyx on an OS after 10.14...but would trust it (based on history) more than any other "cleaner" out there. --- Another great, powerful (not free) tool from a trusted dev is Tinkertool System. It has some "cleaning" functions but the real power is in its advanced tools. Average users really won't need (or know how to use) most of it...but it is a great tool, and....no crashes, and also it is OS specific. Well worth the cost for anybody that needs the functionality (just the ACL editor is worth the price alone). Last edited: Jan 12, 2022 B
Big Bad D
macrumors 6502a
Jan 3, 2007 556 603 Francecj Major said: Then how will I get rid of old files and just junk? Click to expand...Drag the app or files you want to delete to the trash. Yes there may be some associated remnant files that don’t get deleted, but can safely be ignored. Then delete trash regularly. If you really do want a more full trash deletion of apps but without bloatware then try Appcleaner. You must log in or register to reply here. Share: Facebook X (Twitter) Reddit Email Share Link Register on MacRumors! This sidebar will go away, and you'll see fewer ads. Sign Up
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