Contact Us - Land Transport Authority (LTA)

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Print Copy Link Email WhatsApp Telegram Facebook Twitter LinkedIn Contact Us Get quick answers to your general enquiries from our virtual chat assistant Ask LTA (click on the widget on the bottom right).

Use the OneMotoring Digital Services to complete your transactions online (e.g. report vehicle offences, furnish driver's particulars, submit appeals).

For feedback on driving offences (e.g. speeding, reckless driving), car parks, public transport operators and matters related to other government agencies, please refer to the relevant contact links in the Other Useful Resources section below.

You may also visit the following links to report vehicle-related offences or active mobility-related offences.

• Write to Us

Write to Us

Send your feedback or submit your enquiries via our online form.

If you have submitted your feedback via our online form, check the status below.

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Check Feedback Status

Check the status of your feedback submitted via LTA's online feedback form. Your feedback number can be found in the subject of the acknowledgement email sent to your email address.

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• Locate Us

Locate Us

1. Land Transport Authority Hampshire Office

Address 1 Hampshire Road, Singapore 219428

Getting Here

Coming by	Directions
MRT	NE7/DT12 Little India MRT station (Exit F)
Bus	Bus Stops 40011/40019 along Bukit Timah Road: Services 48, 56, 57, 67, 131, 166, 170, 851, 851e, 960, 960e, 980 Bus Stops 40101/40109 along Kampong Java Road: Services 56, 57, 131, 166, 851, 980
Car	Enter via Hampshire Road (opposite the Farrer Park Field) or Kampong Java Road (opposite KK Women’s and Children’s Hospital). Parking space is limited and subject to availability. All visitors are encouraged to take public transport.

2. LTA Customer Service Centre

Note: Please use our digital services on OneMotoring for your transactions. For transactions that cannot be completed online, please book an appointment before your visit.

Address 10 Sin Ming Drive, Singapore 575701

Getting Here

Coming by	Directions
MRT	TE8 Upper Thomson MRT station (Exit 3)
Bus	Bus Service 130, 162
Car	Use Marymount Road or Upper Thomson Road. Visitors may park at the public car parks in the area. As there are limited parking lots available, visitors are encouraged to take public transport.

Operating Hours

Mondays to Fridays: 8am-4.30pm

Closed on Saturdays, Sundays and Public Holidays

Christmas Eve, New Year's Eve and Chinese New Year's Eve: 8am-12pm

3. LTA Bedok Campus

Address

71 Chai Chee Street, Singapore 468981

Getting Here

Coming by	Directions
MRT	EW5 Bedok MRT station (exit A) / EW6 Kembangan MRT station (Jalan Kembangan)
Bus	Bus Services 26 and 222
Car	Use Chai Chee Street or Chai Chee Drive. Visitors may park within the campus. All visitors are encouraged to take public transport.

• Speak with Us

Speak with Us

Note: Charges apply for mobile calls to "1800" service lines and only calls made from regular land lines are free.

Hotline	Service Purpose	Contact Number
Parking enforcement	Report illegal parking	1800 3386 622
LTA Customer Service Officers	For LTA-related matters such as: Request Expressway Monitoring and Advisory System (EMAS) assistance along expressways Report LTA emergency matters or faulty traffic lights or street lights Enquire on active mobility issues (such as cycling), public transport, vocational licence and vehicle related matters, etc.	1800 2255 582 (local) +65 62255 582 (overseas)
LTA Quality Service Manager	Provide feedback on service delivery matters	1800 2765 751 (from Monday to Friday, 9am-5pm, except public holidays)

• Friends of Land Transport

Friends of Land Transport

Friends of Land Transport (FOLT) are transport enthusiasts who want to contribute to improving land transport in Singapore. Join us or find out more about the FOLT programme.

Other Useful Resources

Have queries relating to issues outside of LTA? These agencies or platforms could be of help.

• Traffic Police

Traffic Police

For speed camera feedback and issues on driving offences (such as speeding, running red light and reckless driving), contact the Traffic Police.

• Car Parks

Car Parks

For Housing Development Board (HDB) car parks, visit the HDB website.

For Urban Redevelopment Authority (URA) car parks, contact URA via the URA website.

For private car parks matters, contact the building’s respective management body, or Management Corporation Strata Title (MCST). Find their contact details via the Building and Construction Authority (BCA) website.

• Public Transport Operators/Agencies

Public Transport Operators/Agencies

For feedback and queries on EZ-Link card matters, contact EZ-Link.

For feedback and queries on concession cards and schemes, contact TransitLink.

For feedback on bus and train services, contact the respective public transport operators:

• Go-Ahead Singapore
• SBS Transit
• SMRT
• Tower Transit

• Government Agencies

Government Agencies

For feedback on national issues, you may submit your feedback to REACH Government Feedback Unit.

For feedback on municipal issues, you may submit your feedback through the OneService app.

Building and Construction Authority

Ministry of Transport

Public Transport Council