Deliveries In Singapore - Amazon Customer Service

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Shipping and Delivery Special Shipping Options Deliveries in Singapore

Find out more on the different delivery options in Singapore, shipping fees and how to check if your address is eligible for delivery in Singapore.

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  • Fulfilled by Amazon (FBA)
  • Merchant Fulfilled Network (MFN)
  • Amazon International Store
Note:
  1. In some instances, you will also be eligible for free deliveries. To know about Free Delivery, please click here.
  2. For pre-order items, you may also be eligible for Release Date Deliveries. To know about Release Date Deliveries, please click here.
  3. Other Amazon customers will be able to enjoy free shipping by building a cart of at least S$60 comprising (a) items shipped by Amazon SG (including Fulfilled by Amazon); or (b) items sold and shipped by Amazon Japan or Amazon US on the Amazon International Store. Customers can combine items from both (a) and (b) to meet the S$60 free shipping amount.

Fulfilled by Amazon

A "Fulfilled by Amazon" item is a product that is either sold by Amazon or a third party seller, but packed and dispatched by Amazon from an Amazon Fulfilment Centre. You can identify this item by the 'Sold and Fulfilled by Amazon' / 'Fulfilled by Amazon' messaging on the product detail page.

Delivery Speed Price with Prime Price without Prime Details
Same-day delivery

Free delivery on eligible orders over S$59 with Prime Free Same-Day Delivery. All items in your order must be eligible for Prime Free Same-Day Delivery.

S$3.99 on eligible orders, if your order doesn't include at least S$59 of Prime Free Same-Day Delivery eligible items.

S$9.99 Deliveries will be attempted Monday to Sunday including public holidays.
One-Day Delivery (Priority) Free S$1.49 Deliveries will be attempted Monday to Sunday*
Standard Delivery N.A. Free for orders above S$60. Deliveries will be attempted Monday to Saturday. Standard delivery timeline is 2-3 business days.

Note: For Same day delivery, customer can expect to receive deliveries before 10 PM, if order is placed before 2:30 PM on that day.

Eligibility for Prime Free Same-Day Delivery and paid Same-Day Delivery will vary depending on the product and your shipping location, and will be shown on the product detail page and at checkout.

Only items marked "Prime Today by 10pm", "Get it Today by 10pm", or "Fastest Delivery: Today" are eligible for Same-Day Delivery. You must select "Today by 10pm" delivery at Checkout if this is your preferred delivery option.

*If you are unable to receive deliveries on Saturdays for a particular address, please update your delivery preferences. To learn how to update your delivery preferences for an address, follow the instructions on our help page: Add & Manage Addresses.

To know about all the delivery preferences available, please visit our help page, About Delivery Preferences.

Local and International Merchant Fulfilled Network (MFN)

Local MFN: These items are sold, packed and dispatched by a third party seller based in Singapore. You can identify an MFN item by "Ships from and sold by (seller name)" messaging on the product detail page.

International MFN: These items are sold, packed and dispatched by a third party seller based outside Singapore. You can identify an MFN item by "Ships from and sold by (seller name)"messaging on the product detail page.

The delivery speeds and charges for seller-fulfilled items vary by seller. You'll see the available delivery speeds on the product detail page and during checkout.

Delivery charges are displayed during checkout, before you confirm your order. Sellers also usually display their delivery charges on their profile page. You can visit the page by clicking on the seller's name on the product detail page.

As seller-fulfilled orders are dispatched from different individual sellers, you pay a separate delivery charge for each item you order. This is the case even if you order a number of items from the same seller at the same time.

Amazon International Store

Amazon International Store allows Singapore customers to use Amazon.sg to access products from Amazon's overseas online stores, such as Amazon.com. The products will ship from the source country, e.g. the United States.

To know about available delivery speeds for Amazon International Store, please visit Amazon International Store Delivery Rates & Times help page.

AmazonGlobal

AmazonGlobal allows international customers from select locations to shop for eligible products on Amazon.sg.

To know about delivery speeds available for AmazonGlobal, see AmazonGlobal International Shipping Rates and Times.

Check the delivery charges and speeds available for your delivery address

To check the delivery charges and speeds for your delivery address, please follow the below steps:

  1. Add an item (or items) to your cart
  2. Select Proceed to Checkout
  3. Select or add your delivery address
  4. On the right side you will see all the available delivery options under 'Choose a delivery option' along with the applicable shipping cost and estimated delivery date.

Note:

  • Not all shipping speeds are available for all items and all addresses.
  • The tables above are for guidance only. Delivery speeds for your delivery address will be confirmed during checkout before you complete your order.
  • Delivery time starts when the item has dispatched. If the item you're ordering is out of stock or unable to ship immediately, end-to-end delivery time may be extended.
  • Remember to check the ordering cut-off time shown on the detail page.

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