How Can I Cancel A Order - Apple Support Communities

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User profile for user: sberman sberman User level: Level 10 272,538 points

Sep 9, 2016 4:17 PM in response to timi1234

Did you order from the online Apple Store? Did you receive an email confirmation? If so, use the order number in the email header to check as follows:

Go to http://www.apple.com

Click the "bag" toward the right shown below.

Then click "Orders" toward the bottom of the pop-up shown above. You will see:

Use the "Single Order Lookup" section on the right to check your order. If it is "Preparing for Shipment", it is too late to cancel it. If it is "Processing Items" or "We've Received Your Order", you may cancel online.

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User profile for user: roaminggnome roaminggnome User level: Level 10 106,401 points

Sep 9, 2016 2:41 PM in response to timi1234

Call whomever you ordered the iPhone from

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