How To Cancel YMCA Membership (In Person & Online!)

Are you looking to cancel your membership with YMCA? This blog post will show you “How to cancel YMCA Membership”. It is important that all members are aware of their options if they wish to terminate their membership. So, what is the cancellation policy for your YMCA?

To cancel your YMCA membership, you have to first contact your local YMCA branch. This can be done in person or by sending an email. After this, you can fill in and submit your cancellation form online, by email, or in person. It is also important to confirm the cancellation of your membership with your local YMCA.

Canceling your YMCA membership does not have to be stressful. Keep reading to find out the easiest ways to cancel your membership, refund policy, and customer service. Let’s dig in!

How Do I Cancel My YMCA Membership?

The most important thing to consider when canceling your membership is giving YMCA at least a 15-day to stop your bank draft. You can cancel your YMCA membership in-person, online, or via mail. You cannot cancel your YMCA membership over the phone.

In-person

Here, we will share essential information on what you need to know about canceling your membership in person.

1. Visit your local YMCA branch in person and give a notice about canceling your membership. It is advised to do that at least 15-30 days before the date of your cancellation.
2. Fill out the cancellation form that will be provided to you. You will need to provide your name, email, membership number, the reason for cancellation, and more.
3. After filling out the form, you can now submit it and call in after a few days to confirm the cancellation of your membership.

How Do I Write a Letter to Cancel My YMCA Membership?

The membership cancellation letter should include mandatory information needed to comply with the cancellation request requirements.

1. The Cancellation Form must be submitted 15-30 days before the next payment charge-off. Otherwise, the company will automatically extend your membership plan. Also, you will not be eligible for a refund.
2. The YMCA cancellation letter is straightforward enough. All you need to do is fill in your details and provide the required information.

Note: Your request cannot be considered complete until they send you an email or call to confirm it.

How to Cancel a YMCA Membership Online?

You can cancel your YMCA membership online by submitting a cancellation request in writing. This can be done via a web form prior to the next draft date.

1. Go to the YMCA website
2. Log into your membership account with your email address or phone number
3. Select “Manage my membership”
4. Click on “Request membership termination”
5. Fill out the “Customer Information” form with the listed details
6. Select your reason for termination from the dropdown menu
7. Click “Submit”

Can I Cancel My YMCA Membership Over the Phone?

No, you cannot terminate your YMCA membership over the phone due to security and processing reasons. However, you can always call in to confirm the status of your membership.

YMCA Membership Cancellation Form

The YMCA membership cancellation form comprises mandatory information that the applicant must provide in order to comply with the cancellation request’s requirements. The form is also straightforward to fill. Here are some important details to note about the cancellation form:

1. Skip the “Staff Only Box” on the top right corner
2. Ensure you correctly fill in your last and first name, including middle name initials
3. State your membership type and fill in the current calendar date
4. Fill in your contact details which include your email address, phone number, and ZIP code
5. Specify your payment method from “draft,” “payroll,” and “full pay”
6. State if you have a specific membership plan
7. Specify the reasons for the termination of membership

Can I Freeze My YMCA Membership?

Yes, you can simply take a break from YMCA, instead of terminating your membership entirely. By doing this, you maintain your membership status and years of tenure. Your membership fees will be put on hold for up to four months within a calendar year. Additionally, you do not have to fill in a new membership form when you return.

You can apply for a temporary YMCA membership hold by:

1. Visit the YMCA website
2. Log onto your membership account with your details
3. Click on “Member services”
4. Select “Membership hold”
5. Fill in the form with your contact details
6. Scroll down and choose the reason for freezing and how long you want the membership freeze to last
7. Ensure to click on “Submit”

Note: There is a seven-day processing window after an online freeze request is submitted. And for the duration of the temporary membership hold, a monthly fee of $9.99 will be paid.

YMCA Refund Policy

As stated earlier, it is very important to notify your YMCA branch of your intention to cancel at least two weeks prior to your draft date of cancellation. Here are some policies to note after membership is active:

1. Full-pay program refunds are not authorized unless there are extenuating circumstances and adequate evidence (i.e., medical)
2. If a class is cancelled by YMCA and a make-up is not possible, you can request a refund. You can submit a program credit refund form in writing
3. You can terminate your membership at any time. To do this, notify the YMCA in writing at least two weeks before your next scheduled payment date. Refunds for medical reasons will be subject to adequate verification
4. Refund requests made after a program session has ended will not be honored

How to Contact the YMCA

For help with membership or access to your account, you can always contact the YMCA via:

1. Email: you can contact YMCA Customer Service Email via [email protected]
2. Phone Number: you can call in for inquiries via (919) 719-9989. They are available Monday to Friday from 8:00 a.m. to 6:00 p.m., EST
3. Website: for more info or answers to FAQs about YMCA, you can check out their website

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