How To Delete A Nintendo Account

Skip Navigation

• My Support Dashboard
• Accounts & Purchases
• Nintendo Switch 2
• Nintendo Switch
• Nintendo Switch Online
• Apps & Other Products
• Repair

Search

1. Home
2. Support
3. Accounts & Purchases
4. Nintendo Account & NNID
5. Manage Accounts

How to Delete a Nintendo Account Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Nintendo Account

Steps for deleting a Nintendo Account.

Important

• Deleting a Nintendo Account will result in loss of all data associated to it, including:
  • Digital content that you purchased or redeemed with your Nintendo Account, including in-app content.
  • Save data of apps linked to your Nintendo Account.
  • Mission status, points, and rewards in the My Nintendo rewards program.
• Any Nintendo Accounts for children managed by the account you delete will also be deleted as part of this process.

Note: If your Nintendo Account settings are incorrect, you can change them instead of deleting your Nintendo Account.

Complete these steps

• Delete a standard Nintendo Account
  1. Visit the Nintendo Account deactivation and deletion page.
     • If prompted, sign in to your Nintendo Account.
     • If you are already signed in to a Nintendo Account when accessing the page, make sure your Nintendo Account is the one that appears in the upper-right corner of the page. If you are not signed in to your account, select the user icon and sign out, then sign in to your Nintendo Account.
  2. Read through the onscreen information about Nintendo Account deletion.
  3. Once you have read the information, click Deactivate and Delete.
  4. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  5. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  6. Click Confirm Account Deletion to delete the Nintendo Account.
     • The account can be reactivated within the next 30 days, after which the account will be permanently deleted. We cannot guarantee that all data will be restored to reactivated accounts.
• Delete a Nintendo Account for a child
  1. Sign in to the parent/guardian's Nintendo Account and click Family group.
     • Nintendo Accounts for children can only be deleted through the parent/guardian’s Nintendo Account.
  2. Click the child’s account that you want to delete.
  3. Scroll to the bottom of the page and click Delete child account.
  4. Read through the onscreen information regarding Nintendo Account deletion.
  5. Once you have read the information, click Deactivate and Delete.
  6. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  7. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive a Nintendo Account Identity Verification Email.
  8. Click Confirm Account Deletion to delete the Nintendo Account.
     • The account can be reactivated within the next 30 days, after which the account will be permanently deleted. We cannot guarantee that all data will be restored to reactivated accounts.

Additional information

• Deleting your Nintendo Account will not delete your Nintendo Network ID or any associated third party accounts (including social media accounts).
• If a family group admin deletes their Nintendo Account, accounts for users aged 13+ in the family group will not be deleted. However, they will no longer be connected in a family group. One of the Nintendo Account owners can add the others to create a new family group.

Was this helpful?

Yes No

Top articles

• Nintendo Account Recovery Process
• How to Manage Passkey Authentication for a Nintendo Account
• Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
• How to Deregister a Nintendo Account's Pass-enabled Console
• How to Play Your Games Across Multiple Nintendo Switch 2 or Nintendo Switch Consoles
• How to Add Members to a Nintendo Account Family Group

• Top articles
  • Nintendo Account Recovery Process
  • How to Manage Passkey Authentication for a Nintendo Account
  • Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
  • How to Deregister a Nintendo Account's Pass-enabled Console
  • How to Play Your Games Across Multiple Nintendo Switch 2 or Nintendo Switch Consoles
  • How to Add Members to a Nintendo Account Family Group

Close Modal Image Title Close Modal Image Title