How To Reset A Kindle (with Pictures) - WikiHow

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If your Kindle is slow, freezing, unresponsive, not syncing, won't connect to Wi-Fi, or otherwise misbehaving, a soft reset (restart) can clear up these glitches. This type of reset won't delete your settings or books, so it makes a great first troubleshooting step for any Kindle problems.

  1. Step 1 Press and hold the power button. 1 Press and hold the power button. Continue holding down the button until the power menu appears. On some models, including the Paperwhite, you'll find the button on the right side near the bottom, and on others, it may be on the back.[3]
    • If the screen goes blank or you don't wind up seeing a power menu, don't worry—just continue holding down the power button for 40 seconds, and then release the button to restart your Kindle.
    • If you have a 1st generation Kindle,
    • If you have a 1st Generation Kindle and cannot restart it, turn the power switch off, open the back cover, and remove the battery. Wait 1 minute and put the battery back in place. Replace the cover and turn the power switch to “On.”
  2. Step 2 Select Restart. 2 Select Restart. If a menu pops up, selecting this option will restart your Kindle.
    • You can also restart your Kindle by swiping down from the top of the screen to open the Quick Actions menu and selecting All Settings > Device Options > Restart.
    • If the Kindle freezes again or doesn’t respond to the reset, charge it for at least 30 minutes, then try the soft reset again.
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