How To Reset A Ring Security Camera - WikiHow

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Terms of Use wikiHow is where trusted research and expert knowledge come together. Learn why people trust wikiHow 4 Methods for Rebooting a Ring Security Camera PDF download Download Article Co-authored by Darlene Antonelli, MA Reviewed by Luigi Oppido

Last Updated: February 24, 2025 Fact Checked

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  • Rebooting Ring Cams
    • |
  • Removing Ring Cams from the Mobile App
    • |
  • Tips
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This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 32,818 times.

Is your security camera not working as well as it did when you got it? If your camera isn't playing audio, looks blurry, or doesn't seem to stay connected to your Wi-Fi network, you'll most likely need to reset it to its factory settings. Unfortunately, to do this, you will need to be near your camera since you can't do this remotely with the app or website. This wikiHow article teaches you how to reboot your Ring camera using the physical buttons on it. Find the correct model of your camera in the Ring app by going to The Ring App > Devices > Your Camera > Device Health > Device Details > Product Name.

Steps

Method 1 Method 1 of 2:

Rebooting Ring Cams

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  1. Step 1 Locate the orange button. 1 Locate the orange button. It's the button that you used to set it up. You'll need to lift the cover on the back of the camera to find it.[1]
    • This works for every Ring camera, including the Spotlight Cam.
    • You'll need to take off the battery cover to find this setup button for Stick Up Cam Battery, 2nd and 3rd gen as well as the Stick Up Cam Plug-in.
  2. Step 2 Press and hold the button for 10-20 seconds. 2 Press and hold the button for 10-20 seconds. A light should start flashing on the front of your camera.[2] Advertisement
  3. Step 3 Wait for it to reset then set it up again. 3 Wait for it to reset then set it up again. Once you press the button and the light begins to flash, it will flash for a few minutes while the camera resets to factory settings. When the reset process is complete, the light will turn off and you'll be able to set it up again.[3]
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Method 2 Method 2 of 2:

Removing Ring Cams from the Mobile App

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  1. Step 1 Open the Ring app. 1 Open the Ring app. This app features the word "ring" in white while the dot on the "i" is orange.[4]
    • You'll need to do this before you sell or give away your camera. If you don't remove the camera from your account, the other person will not be able to add the camera to their account.
  2. Step 2 Tap the camera you intend to remove from your account. 2 Tap the camera you intend to remove from your account. More details will open about that camera.
  3. Step 3 Tap Device Settings. 3 Tap Device Settings. It's next to a gear icon.
  4. Step 4 Tap General Settings. 4 Tap General Settings. You'll see this near the bottom of the menu.
  5. Step 5 Tap Remove This Device. 5 Tap Remove This Device. This is at the bottom of the listing of options next to a trashcan icon. Tapping this will remove all your data from the camera (like saved recordings) so you can give it to someone else.[5]
    • You may need to tap Remove Device again to confirm.[6]
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Expert Q&A

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Tips

  • To reconnect your camera to your Wi-Fi after you reset it, open the app and tap the three-line menu icon. Tap Devices > Your Camera > Device Health > Reconnect to Wi-Fi/Change Wi-Fi network.[7] Thanks Helpful 0 Not Helpful 0
  • Ring has more than just security cameras: check out How to Reset a Ring Doorbell and How to Install a Ring Doorbell too. Thanks Helpful 0 Not Helpful 0
Submit a Tip All tip submissions are carefully reviewed before being published Name Please provide your name and last initial Submit Thanks for submitting a tip for review! Advertisement

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References

  1. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
  2. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
  3. ↑ https://support.help.ring.com/hc/en-au/articles/4405018931604-How-to-completely-reset-your-Ring-Security-Camera
  4. ↑ https://ring.com/support/articles/a7tsd/Downloading-and-Updating-the-Ring-App
  5. ↑ https://ring.com/support/articles/lqv9a/Moving-Home-With-Your-Video-Doorbell-and-Security-Cameras
  6. ↑ https://ring.com/support/articles/lqv9a/Moving-Home-With-Your-Video-Doorbell-and-Security-Cameras
  7. ↑ https://ring.com/support/articles/qzhz4/How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi

About This Article

Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist This article was reviewed by Luigi Oppido and by wikiHow staff writer, Darlene Antonelli, MA. Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. This article has been viewed 32,818 times. 3 votes - 67% Co-authors: 3 Updated: February 24, 2025 Views: 32,818 Categories: Security Cameras
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Yes No Advertisement Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. Luigi Oppido Reviewed by: Luigi Oppido Computer & Tech Specialist 3 votes - 67% Click a star to vote Co-authors: 3 Updated: February 24, 2025 Views: 32,818

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