Import - Canada - Maersk

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Your complete guide to shipping to and from Canada. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Import

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more.

Demurrage and detention

Country: Canada Direction: Import Effective Date: 19/08/2024 Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)

Please note the below provides a general overview of our import demurrage and detention practices in Canada. For complete details please refer to our tariff here. In the event of any discrepancies between the below and our public tariff, the public tariff prevails.

Freetime: “Free Time” is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.

Detention: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time.

Demurrage: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port or depot beyond the agreed amount of Free Time. This does not include terminal storage cost. Storage is billed directly by the terminal.

Name	Start	End
Name Detention	Start Free time for carrier’s equipment commences on the day equipment departs from carrier’s container yard	End Ends on the day that the empty container is gated-in at the agreed port or terminal.
Name Demurrage	Start Freetime will commence on the first 0800, the first business day following discharge of the container at an ocean terminal, arrival of a container at an inland CY, or rail ramp. If a container discharges prior to 0800 on a business day, freetime will begin that day. If a container discharges after 0800, freetime begins 0800 the next business day.	End Ends on the day that the full container is gated-out for delivery from the last port or terminal. Demurrage excludes terminal and CY storage

Useful links

• Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Maersk Spot now also includes extendable Freetime options. Start now.
• Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. For details how to extend your DnD Free time at destination, click here. DnD Tariff information can be found via Instant Price Search or during booking process
• To view free days and last free date information for containers, along with pickup and return location basis click here.
• Terms for Detention and Demurrage

Tariff

• Reefer demurrage includes plug-in/electricity charges.
• Reefer container with IMO follows Reefer.
• Non-operating reefer (NOR) is considered as Dry Container.
• Non-operating reefer (NOR) is considered as Dry Container for both Demurrage and Detention.
• Shipper's own containers (SOC) and Tanks are not subject to detention and demurrage.

Import Demurrage

Once the freetime period ends, the demurrage clock will start and a daily charge is assessed and must be cleared to Maersk and storage to applicable Ocean Terminals, CY Locations or Rail prior to container release.

Dry Containers and Non-Operating Reefers

Days	20'	40'	45'
Days Day 1 to 4	20' Free	40' Free	45' Free
Days Day 5 to 8	20' 180 USD	40' 180 USD	45' 180 USD
Days Day 9 to 12	20' 230 USD	40' 230 USD	45' 230 USD
Days Day 13+	20' 320 USD	40' 320 USD	45' 320 USD

Rail Ramps Dry Containers and Non-Operating Reefers

Days	20'	40'	45'
Days Day 1 to 3	20' Free	40' Free	45' Free
Days Day 4 to 8	20' 180 USD	40' 180 USD	45' 180 USD
Days Day 9 to 12	20' 230 USD	40' 230 USD	45' 230 USD
Days Day 13+	20' 320 USD	40' 320 USD	45' 320 USD

Reefer, Special Equipment

Days	20'	40'	Special
Days Day 1 to 2	20' Free	40' Free	Special Free
Days Day 3 to 5	20' 370 USD	40' 370 USD	Special 330 USD
Days Day 6 to 9	20' 475 USD	40' 475 USD	Special 435 USD
Days Day 10+	20' 510 USD	40' 510 USD	Special 470 USD

Import Detention

Dry Containers and Non-Operating Reefers

Days	20'	40'	45'
Days Day 1 to 3	20' Free	40' Free	45' Free
Days Day 4 to 7	20' 180 USD	40' 180 USD	45' 180 USD
Days Day 8 to 11	20' 230 USD	40' 230 USD	45' 230 USD
Days Day 12+	20' 320 USD	40' 320 USD	45' 320 USD

Reefers and Special Equipment

Days	20'	40'	Special
Days Day 1 to 3	20' Free	40' Free	Special Free
Days Day 4 to 6	20' 370 USD	40' 370 USD	Special 350 USD
Days Day 7 to 9	20' 475 USD	40' 475 USD	Special 455 USD
Days Day 10+	20' 510 USD	40' 510 USD	Special 490 USD

Demurrage & detention disputes

• Demurrage and Detention disputes for Canada shipments can be raised by:
• For cargo prior to return, [email protected] for export shipments.
• For cargo after return, through our website Maersk in the MyFinance section.
• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.
• Disputes must be submitted to Maersk within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt.

Empty container return locations site Equipment Return Location Directory

Empty returns XLSM (28KB)

Shipper owned containers (SOC) must NOT be returned empty to Maersk at any terminal/depot/rail facility. For any SOC(s) returned empty to a Maersk location, an additional $2000 USD per container will be post-billed to the consignee on the bill of lading by Maersk.

Delivery Order Submission for NAM

Click below document to download, how to request a store door delivery order

Delivery Order Submission for NAM PDF (2166KB) Procedures

General procedures

Prior to vessel arrival, we will email to the consignee (or appointed customs broker) the following documents

• An invoice (if any collect charges)
• A manifest (to be used for customs clearance)

Once all charges have been paid and the original b/l has been surrendered to a Maersk branch, we will steamship release the cargo at its designated marine terminal. If the cargo is at a railhead, we will provide the consignee or customs broker with a pick-up number to be used by the trucker.

After the devanning of cargo, the consignee (or appointed trucker) must return the empty equipment to our named depot within the equipment free time offered. (Please note the responsibility of cargo tracking remains with the consignee.)

Sublocation codes are a requirment of the canada border service agency

A Sub Location Code is an identifier of the primary location/warehouse where the goods are to be stored pending clearance. Below are a list of standard sub location codes for your reference in light of the E Manifest requirements for Freight Forwarders. If sub location codes are not provided, the manifest and house bill maybe be rejected and goods will not be allowed to proceed until the report/s are amended to reflect this information.

Final Discharge Location	Final Discharge Site	Final CY Hub (regardless if mode is CY or SD)	Transport Mode
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Montreal Racine Terminal-Canada	Transport Mode n/a
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Toronto-Cn Rail Brampton-Canada	Transport Mode Rail
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Seaport Intermodal Toronto-Canada	Transport Mode Truck
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Melburn Truck Lines Inc-Canada	Transport Mode Truck
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) C N Railway Vancouver-Canada	Transport Mode Rail
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) CN Rail- Calgary Logistics Park-Canada	Transport Mode Rail
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Halifax Terminal1-Canada	Transport Mode n/a
Final Discharge Location Montreal, Quebec, Canada	Final Discharge Site Montreal Racine Terminal	Final CY Hub (regardless if mode is CY or SD) Edmonton C.N. Railway-Canada	Transport Mode Rail
Final Discharge Location Vancouver, British Columbia, Canada	Final Discharge Site Centerm Terminal	Final CY Hub (regardless if mode is CY or SD) CN Railway - Montreal	Transport Mode Rail
Final Discharge Location Vancouver, British Columbia, Canada	Final Discharge Site Centerm Terminal	Final CY Hub (regardless if mode is CY or SD) Toronto-CN Rail Brampton	Transport Mode Rail
Final Discharge Location Vancouver, British Columbia, Canada	Final Discharge Site Centerm Terminal	Final CY Hub (regardless if mode is CY or SD) CN Rail Edmonton	Transport Mode Rail
Final Discharge Location Vancouver, British Columbia, Canada	Final Discharge Site Centerm Terminal	Final CY Hub (regardless if mode is CY or SD) Calgary Logistics Park - Port 701	Transport Mode Rail
Final Discharge Location Vancouver, British Columbia, Canada	Final Discharge Site Centerm Terminal	Final CY Hub (regardless if mode is CY or SD) Centerm Terminal	Transport Mode n/a
Final Discharge Location Prince Rupert	Final Discharge Site Prince Rupert Terminal	Final CY Hub (regardless if mode is CY or SD) CN Railway - Montreal	Transport Mode Rail
Final Discharge Location Prince Rupert	Final Discharge Site Prince Rupert Terminal	Final CY Hub (regardless if mode is CY or SD) Prince Rupert Maher Terminal	Transport Mode n/a
Final Discharge Location Prince Rupert	Final Discharge Site Prince Rupert Terminal	Final CY Hub (regardless if mode is CY or SD) Toronto-CN Rail Brampton	Transport Mode Rail
Final Discharge Location Prince Rupert	Final Discharge Site Prince Rupert Terminal	Final CY Hub (regardless if mode is CY or SD) CN Rail Edmonton	Transport Mode Rail
Final Discharge Location Prince Rupert	Final Discharge Site Prince Rupert Terminal	Final CY Hub (regardless if mode is CY or SD) Calgary Logistics Park - Port 701	Transport Mode Rail
Final Discharge Location Halifax, Nova Scotia, Canada	Final Discharge Site Halterm	Final CY Hub (regardless if mode is CY or SD) Halifax Terminal1-Canada	Transport Mode n/a
Final Discharge Location Halifax, Nova Scotia, Canada	Final Discharge Site Halterm	Final CY Hub (regardless if mode is CY or SD) Toronto-CN Rail Brampton	Transport Mode Rail
Final Discharge Location Halifax, Nova Scotia, Canada	Final Discharge Site Halterm	Final CY Hub (regardless if mode is CY or SD) St John's	Transport Mode Feeder (FEF)
Final Discharge Location Halifax, Nova Scotia, Canada	Final Discharge Site Halterm	Final CY Hub (regardless if mode is CY or SD) CN Railway - Montreal	Transport Mode Rail

City	Port location	Sub-location code	Port code
City HALIFAX	Port location HALTERM CN RAIL INTERMODAL	Sub-location code HALTERM 2036 CN RAIL INTERMODAL 2021	Port code 0009
City ST JOHN’S NFLD	Port location OCEANEX	Sub-location code OCEANEX 2189	Port code 0911
City MONTREAL	Port location RACINE CAST CN TASCHEREAU CP Montreal	Sub-location code RACINE 2591 CAST 2425 CN MONTREAL 5071 CP Montreal 2423	Port code 395
City VALLEYFIELD	Port location CSX MONTREAL	Sub-location code CSX MONTREAL 5291	Port code 323
City TORONTO	Port location CN BRAMPTON CN MALPORT MUSKET SEAPORT CP Vaughn	Sub-location code CN BRAMPTON 3037 CN MALPORT 3006 MUSKET TORONTO 4743 SEAPORT INTERMODAL 5279 CP Vaughn 3046	Port code 495
City FORT ERIE	Port location BUFFALO/FORT ERIE	Sub-location code For PARs Releases	Port code 410
City CALGARY	Port location CN CALGARY CP Calgary	Sub-location code CN CALGARY 5426 CP Calgary 3237	Port code 701
City EDMONTON	Port location CN EDMONTON CP Edmonton	Sub-location code CN EDMONTON 4492 CP Edmonton 3297	Port code 702
City PRINCE RUPERT	Port location MAHER TERMINAL	Sub-location code PRINCE RUPERT 5086	Port code 808
City VANCOUVER	Port location CENTERM CN VANCOUVER CP Pitt Meadows	Sub-location code CENTERM 3380 CN VANCOUVER 3373 CP Pitt Meadows 3378	Port code 809
City Winnipeg	Port location CP Winnipeg	Sub-location code CP Winnipeg 3150	Port code 504

NOTE: For all Canada delivery cargo discharging in USA, Canada Customs is cleared on final inland carrier's bond/manifest. No need to update a sublocation code.

Determining your cargo control number

Cargo Control Number is a combination of the Carrier Bond Number + the transport document Number.

Please be advise that the Maersk Marine Carrier Code is 9381.

As such the CCN or Cargo Control Number for a shipment that moves with the original booking number 123456789 as an example would be 9381123456789.

For exceptions, please have your agent/office contact the respective Maersk office where the shipment originated. To speak with a customer service representative in Canada, please call 1800-321-8807.

Canada customs and other government agencies reserve their right to hold or inspect any shipment coming to Canada, regardless of any other country’s customs inspection. An invoice will be sent after inspection has been completed, and payment must be received prior to shipment release. For complete customs procedures, check Canada Border Services Agency website.

Special cargo

Oversized, break bulk and dangerous shipments are subject to standard Maersk Line approval procedures. Please contact our sales department for detailed information.

Further information

For further import enquiries, please contact our Customer Resource Centre.

Restrictions

Store-door deliveries for personal/household effects shipments, e.g. import deliveries to individual residences, commercial warehouses, are not accepted.

Oversized, break bulk and dangerous shipments are subject to standard Maersk Line approval procedures. Please contact our sales department for detailed information

Please refer to the link for information on import requirements for food commodities into Canada (Specifically section E)

Reefers are not accepted to be routed/discharged via Prince Rupert

Street turn/container reuse Register with avantida

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