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Your Industry
Automotive
- Back
- Automotive
Coal
- Back
- Coal
Fertilizer
- Back
- Fertilizer
Temperature Controlled Cargo
- Back
- Temperature Controlled Cargo
Forest Products
- Back
- Forest Products
Dimensional Loads
- Back
- Dimensional Loads
Grain
- Back
- Grain
- Grain Plan
  - Back
  - Grain Plan
- Western Canadian Grain Report
  - Back
  - Western Canadian Grain Report
- Grain Documents and Programs
  - Back
  - Grain Documents and Programs
- Agricultural Advisory Council
  - Back
  - Agricultural Advisory Council
Metals & Minerals
- Back
- Metals & Minerals
- Coiled Metal Products
  - Back
  - Coiled Metal Products
Petroleum & Chemicals
- Back
- Petroleum & Chemicals
Consumer Goods
- Back
- Consumer Goods
Third Party Logistics
- Back
- Third Party Logistics
Customer Reports
- Back
- Customer Reports
- Efficient Receiver Report
  - Back
  - Efficient Receiver Report
- Winter Situation Report
  - Back
  - Winter Situation Report
- Winter Plan
  - Back
  - Winter Plan
Centerbeam Auction Program
- Back
- Centerbeam Auction Program
Boxcar Auction Program
- Back
- Boxcar Auction Program
Demand Status Report
- Back
- Demand Status Report

Our Services

Back
Our Services
Rail
- Back
- Rail
Intermodal
- Back
- Intermodal
- CN Express Pass
  - Back
  - CN Express Pass
  - Job Aid Gallery
  - Punjabi Job Aid Gallery
- Smart Terminal Program
  - Back
  - Smart Terminal Program
- CNTL
  - Back
  - CNTL
  - Video Gallery
Transload and Distribution
- Back
- Transload and Distribution
Customs Brokerage Service
- Back
- Customs Brokerage Service
- Customs Brokerage News Letter
  - Back
  - Customs Brokerage News Letter
Connecting to Rail
- Back
- Connecting to Rail
Short Lines
- Back
- Short Lines
Maps and Network
- Back
- Maps and Network
- Intermodal Terminals
  - Back
  - Intermodal Terminals
- Ports
  - Back
  - Ports
Mexico Solutions
- Back
- Mexico Solutions

Customer Centre

Back
Customer Centre
New to Rail
- Back
- New to Rail
- FAQ
  - Back
  - FAQ
Prices, Tariffs & Transit Times
- Back
- Prices, Tariffs & Transit Times
- Fuel Surcharge
  - Back
  - Fuel Surcharge
- Exchange Rate
  - Back
  - Exchange Rate
- Optional Services, Rules and Regulations, Tariffs
  - Back
  - Optional Services, Rules and Regulations, Tariffs
- Terminal to Port Service Grids
  - Back
  - Terminal to Port Service Grids
Shipping Tools and Processes
- Back
- Shipping Tools and Processes
- Carload Shipping Tools
  - Back
  - Carload Shipping Tools
- Intermodal North America Shipping Tools
  - Back
  - Intermodal North America Shipping Tools
- Intermodal Overseas Shipping Tools
  - Back
  - Intermodal Overseas Shipping Tools
- API (Application Programming Interface)
  - Back
  - API (Application Programming Interface)
- EDI (Electronic Data Interchange)
  - Back
  - EDI (Electronic Data Interchange)
- Automate
  - Back
  - Automate
- Private Empty Railcars
  - Back
  - Private Empty Railcars
- Commercial Dispute Resolution
  - Back
  - Commercial Dispute Resolution
- Rail Service Review
  - Back
  - Rail Service Review
Safety Guidelines and Regulations
- Back
- Safety Guidelines and Regulations
- Life Critical Rules
  - Back
  - Life Critical Rules
- Equipment Safety
  - Back
  - Equipment Safety
- Track Specifications and Maintenance
  - Back
  - Track Specifications and Maintenance
- Track Management Program
  - Back
  - Track Management Program
Stay Informed
- Back
- Stay Informed
- Customer News
  - Back
  - Customer News
- Voice of the Customer Survey
  - Back
  - Voice of the Customer Survey
- Brochure Gallery
  - Back
  - Brochure Gallery
Events Calendar
- Back
- Events Calendar
Customer Service Contacts
- Back
- Customer Service Contacts

Safety

Back
Safety
CN Police Service
- Back
- CN Police Service
Rail Safety
- Back
- Rail Safety
Moving Dangerous Goods
- Back
- Moving Dangerous Goods
Employee Safety
- Back
- Employee Safety
- Video Gallery
  - Back
  - Video Gallery
Community Safety
- Back
- Community Safety
Supplier Safety
- Back
- Supplier Safety
Operational Safety
- Back
- Operational Safety
Regulations
- Back
- Regulations
Safety Metrics
- Back
- Safety Metrics
Frequently Asked Questions
- Back
- Frequently Asked Questions

Delivering Responsibly

Back
Delivering Responsibly
Governance
- Back
- Governance
- Board Mandate and Committees
  - Back
  - Board Mandate and Committees
- Risk and Business Continuity
  - Back
  - Risk and Business Continuity
- Code of Business Conduct
  - Back
  - Code of Business Conduct
- Reporting Violations
  - Back
  - Reporting Violations
- Lobbying and Political Donations
  - Back
  - Lobbying and Political Donations
Environment
- Back
- Environment
- EcoConnexions Programs
  - Back
  - EcoConnexions Programs
  - CN EcoConnexions Partnership Program
- Emissions
  - Back
  - Emissions
  - Carbon Calculator
- Waste Management
  - Back
  - Waste Management
- Biodiversity and Land Management
  - Back
  - Biodiversity and Land Management
  - Vegetation Management
- Environmental Investigations on CN property
  - Back
  - Environmental Investigations on CN property
Community
- Back
- Community
- Network and Facts
  - Back
  - Network and Facts
- Indigenous Relations
  - Back
  - Indigenous Relations
- Stakeholder and Indigenous Engagement
  - Back
  - Stakeholder and Indigenous Engagement
- Community Investments
  - Back
  - Community Investments
- CN Railroaders in the Community
  - Back
  - CN Railroaders in the Community
- CN Community Fund
  - Back
  - CN Community Fund
- Noise
  - Back
  - Noise
- Milo and Obie
  - Back
  - Milo and Obie
Supplier Sustainability
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- Supplier Sustainability

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CN > Customer Centre > Shipping Tools and Processes > Intermodal North America Shipping Tools Share this page

Shipping Tools and Processes

New to Rail
Prices, Tariffs & Transit Times
Shipping Tools and Processes
- Carload Shipping Tools
- Intermodal North America Shipping Tools
- Intermodal Overseas Shipping Tools
- API (Application Programming Interface)
- EDI (Electronic Data Interchange)
- Automate
- Private Empty Railcars
- Commercial Dispute Resolution
- Rail Service Review
Safety Guidelines and Regulations
Stay Informed
Events Calendar
Customer Service Contacts

New to Rail Prices, Tariffs & Transit Times Shipping Tools and Processes Carload Shipping Tools Intermodal North America Shipping Tools Intermodal Overseas Shipping Tools API (Application Programming Interface) EDI (Electronic Data Interchange) Automate Private Empty Railcars Commercial Dispute Resolution Rail Service Review Safety Guidelines and Regulations Stay Informed Events Calendar Customer Service Contacts Intermodal North America Shipping Tools

CN's suite of electronic tools is the fastest, easiest and most cost-effective way to manage your CN shipments. Once registered, you can easily order or release equipment, input all required documentation, track your shipments enroute, and perform a host of other tasks designed with your customer service needs in mind.

Below is a list of all links and tools that will facilitate your transactions with CN. If you require further assistance please take a look at our Contact List.

For more information please contact us at 1-800-361-0198.

CONTACT OUR EXPERTS

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Plan

Use our Tools...	EDI / B2B tools	Demos/Documentation
Get instantaneous prices	Get Intermodal price
View private and public tariffs	Price Documents
Intermodal Terminals	Map, Ports
Network Map
Service Plan Numbers
Get rail miles and route	Rail Miles and Routes
North America Ramp to Ramp service grid (PDF)
Get transit time	Transit Calculator
Reserve an intermodal unit	Intermodal Orders
Trucking
Maximum Payloads (see tariff 9100 item 8090)
Get load limits and container dimensions Equipment Dimensions	Equipment Specifications
Look at train service guidelines for dimensional shipments (PDF)
Speed Gate
Find Generator Sets (Gensets)

Ship

Use our Tools...	EDI / B2B tools	Demos/Documentation
EMP Reservations
Order empty equipment - Intermodal retail customers	Intermodal Orders
Request pick-up and delivery (Door-to-door)	Intermodal Retail
Get an intermodal export reservation on a train	Reservation Request
Send shipping instructions (bill of lading)	Shipping Instructions	EDI 404
View existing shipping instructions (bill of lading)	Shipping Instructions Details	EDI 417
Correct or cancel shipping instructions (bill of lading)	EDI 998	Call 1-800-361-0198
Divert a container	Contact your CSR
Guarantee storage	Intermodal Shipment Status

Trace

Use our Tools...	EDI / B2B tools	Demos/Documentation
Get an itinerary for your shipment	Trip Plan
Monitor Your Shipment	Intermodal Shipment Status Intermodal Direct My Shipments Quick Trace	EDI 214, 322, CLM, Automate SSL
Receive a report on shipments	My Reports
View your containers at all your CN served facilities	Intermodal Retail
Look up the shipment weight	Shipment Weights	EDI 440
Get shipment history	Intermodal Retail
Detention Alert Report
Get detailed information on equipment status	Intermodal Shipment Status Intermodal direct
File Damaged Freight Claims	File Damaged Freight Claims
Obtain pickup numbers	Intermodal Direct
Request a proof of delivery (POD)	Intermodal Retail

Pay

Use our Tools...	EDI / B2B tools	Demos/Documentation
Get status of your account	eBill Service
View and pay my invoices	eBill Service	EDI 410, 210
Send payment details (remittance)	eBill Service, Upload	EDI 820
Dispute an invoice	eBill Service
Electronic Invoices	Subscribing to CN’s electronic invoices

CN > Customer Centre > Shipping Tools and Processes > Intermodal North America Shipping Tools Contact Us Emergency (CN Police)

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Intermodal & Multimodal North America | Tools | Customer Centre

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