Resident Services - Animal Crossing Wiki - Nookipedia

NH Resident Services Building.jpgResident Services after being upgradedNH Resident Services Interior.pngInside Resident Services after being upgraded
Function Island settings
Services Nook StopRecycle boxBulletin Board Construction ConsultationCivic Consultation
Staff Tom NookTimmy and Tommy (before Nook's Cranny open)Isabelle (after upgrading to building)
Opening Hours All day[nb 1]
Main appearances
DnM DnM+ AC DnMe+ iQue WW CF NL NH
Other appearances
Film HHD aF PC
Names in other languages  案内所  服务处  服務處  안내소  Bureau des résidents  Bureau des résidents  Oficina de gestión vecinal  Oficina de gestión vecinal  Centro servizi  Бюро услуг  Servicecenter  Servicebalie

Resident Services is a location in Animal Crossing: New Horizons, serving as the hub where the island's civic duties are conducted. The bulletin board and the town's plaza are located outside. It replaces the town hall from prior games.

Initially the Resident Services consists of a small tent where Tom Nook resides with Timmy and Tommy. Tom Nook provides home upgrades and hosts seminars on item customization. Timmy can buy and sell items with the player. Tommy gives the player tips for living on the island. The tent consists of a recycle box for unwanted items, a DIY workbench for crafting and customizing items and the Nook Stop. A large bonfire is situated in front of the tent in a dirt plaza. Tom Nook provides the daily island broadcast when loading the town.

After the island has five residents, the Resident Services tent will upgrade into a fully constructed building resembling the town hall of previous games. The Bulletin Board will visually upgrade to a fancier design and a flag will be hoisted outside. Isabelle will arrive on the island and begin working here, having been hired due to her extensive operational experience. Isabelle takes over hosting the island broadcast from Tom Nook and also provides civic services. A large paved plaza is installed outside of the building where events are hosted and traveling characters will periodically appear. At this point, Timmy and Tommy will no longer work here, as they will open a shop in town.

During certain days in which Isabelle remains outside for events, Resident Services are open but the Civic Consultation Counter remains closed for the day, with only Construction Consultation as the only service available on the day the event takes place. Resident Services is closed during the Countdown, as the entrance is blocked by the countdown timer. Additionally, Civic Consultation Counter will be unavailable during Fireworks Show since Isabelle will be outside it.

Contents

  • 1 Features
    • 1.1 Construction Consultation Counter
    • 1.2 Civic Consultation Counter
    • 1.3 Workbench
    • 1.4 Recycle box
    • 1.5 Nook Stop
  • 2 Item list
  • 3 Staff
  • 4 Gallery
  • 5 Trivia
  • 6 Names in other languages
  • 7 Notes

Features[edit]

Construction Consultation Counter[edit]

  • What should I do? — tells the player what to do before K.K. Slider arrives.
  • Let's talk homes. — This option appears if the player has the Happy Home Paradise DLC and appears after building the 30th vacation home to ensure the player's option box isn't too big.
    • About my home... — lets players edit the parts of their homes that they can't edit alone. This option replaces "Let's talk homes." if the Happy Home Paradise DLC isn't installed or if the player has not built their 30th vacation home.
      • I want to expand. — provides the player options for physically expanding their house.
      • I want to customize. — offers a variety of design features that can be purchased to customize the appearance of the player's house.
      • I want to relocate. — allows the player to move their home to another location on the island.
    • A resident's home. — allows the player to decorate a villager's house. The option is available if the player has the Happy Home Paradise DLC and is unlocked after the player finishes building the 30th vacation home. The player needs to pay  9,000 Bells to decorate the villager's house.
  • Let's talk infrastructure. — provides the player options to modify the infrastructure of the island.
    • Sell some land. — allows the player to reserve some land for future villagers to move in.
    • About bridges/inclines. — provides the player options to build or demolish bridges or inclines/ramps.
      • Let's build a bridge. — allows the player to build one of eight bridges (ten if the Pro Construction License is purchased).
      • Let's make an incline. — allows the player to build one of eight inclines/ramps (ten if the Pro Construction License is purchased).
      • Demolish something. — provides the player options from the current bridges/inclines to remove COMPLETELY. (This can't be undone!)
    • I want layout changes. — allows the player to relocate other residents' homes, the shop, the museum, or the campsite, except for the airport for a fee of  10,000 Bells.

Civic Consultation Counter[edit]

  • Let's talk island evals. — the player can learn about the current image of the island.
  • Review island features. — This option appears the day after K.K. Slider arrives to ensure the player's option box isn't too big.
    • Change the island tune. — the island's tune can be edited from here.
    • Change the island flag. — the design of the island's flag can be customized.
    • Discuss ordinances. - the player can choose which ordinance fits the island. The option is available the day after K.K. Slider arrives. The player needs to pay  20,000 Bells to enact/cancel ordinances.
  • Discuss a resident. — the player can report villagers here to reset their clothing, catchphrase, or house interior (the latter option requires the Happy Home Paradise DLC and is unlocked after the player completes the 30th vacation home. Isabelle will not tell the player this feature is unlocked directly and will only tell the player in Island Life 101.)

Workbench[edit]

  • Let's craft! — allows the player to craft items from scratch using materials.
  • Customize something. — provides options to customize the visual appearance of furniture and tools.

Recycle box[edit]

Main article: Recycle box

The recycle box functions similarly to its appearance in previous games. Items will periodically be deposited in the bin for the player to take, usually after construction has been completed on the island. Unlike previous games, items cannot be disposed of in the bin. A waste bin furniture item must be used to throw away items.

Nook Stop[edit]

Main article: Nook Stop

The Nook Stop is a multi-functional machine that allows players to redeem Nook Miles for rewards, access the Nook Shopping catalog, and features an integrated Automatic Bell Dispenser. Once per day, the player is awarded with bonus daily miles for accessing the Nook Stop.

  • Redeem Nook Miles — allows the player to redeem their miles for a special item that is only found at the Nook Stop. The player can only access this feature when upgraded to Nook Miles+.
  • Nook Shopping — allows the player to buy items with bells from a list of common items, as well as a Wet suit and a song.
  • ABD — allows the player to pay off their loan if they have one, or deposit and withdraw bells.
  • Invite Amiibo Camper — Use one of your Animal Crossing Amiibo to invite a villager. You cannot use E-Reader cards.
  • Sign off — end the session.

Item list[edit]

The following items can be purchased from Timmy before Nook's Cranny is built.

Furniture in Animal Crossing: New Horizons

# Item Image Buy price Sell price Available from HHA theme(s) Interact Customizable Size
106 Barbecue barbecue  2,500 Bells  625 Bells  Timmy  Nook's Cranny Outdoors / Resort - No 1.0×1.0
124 Beach ball beach ball  430 Bells  107 Bells  Timmy  Nook's Cranny Ocean / Resort - No 1.0×1.0
127 Beach towel beach towel  380 Bells  95 Bells  Timmy  Nook's Cranny Ocean / Resort Bed No 2.0×1.0
226 Camp stove camp stove  1,300 Bells  325 Bells  Timmy  Nook's Cranny Outdoors - No 1.0×1.0
228 Campfire cookware campfire cookware  900 Bells  225 Bells  Timmy  Nook's Cranny Outdoors - No 1.0×1.0
232 Candle candle  600 Bells  150 Bells  Timmy  Nook's Cranny Horror / Retro Lighting No 1.0×1.0
241 Cardboard box cardboard box  120 Bells  30 Bells  Timmy  Nook's Cranny Workshop / Supermarket - No 1.0×1.0
362 Cooler box cooler box  1,700 Bells  425 Bells  Timmy  Nook's Cranny Outdoors / Ocean Wardrobe No 1.0×1.0
458 Director's chair director's chair  1,600 Bells  400 Bells  Timmy  Nook's Cranny Outdoors / Resort Seating No 1.0×1.0
769 Hammock hammock  1,300 Bells  325 Bells  Timmy  Nook's Cranny Outdoors / Resort Bed No 2.0×1.0
773 Handy water cooler handy water cooler  1,400 Bells  350 Bells  Timmy  Nook's Cranny Fitness / Sports - No 1.0×1.0
852 Inflatable sofa inflatable sofa  1,100 Bells  275 Bells  Timmy  Nook's Cranny Outdoors Bed No 2.0×1.0
946 Lawn chair lawn chair  760 Bells  190 Bells  Timmy  Nook's Cranny Ocean / Resort Seating No 1.0×1.0
965 Life ring life ring  360 Bells  90 Bells  Timmy  Nook's Cranny Ocean / Resort Seating No 1.0×1.0
1,193 Oil barrel oil barrel  650 Bells  162 Bells  Timmy  Nook's Cranny Workshop - No 1.0×1.0
1,229 Outdoor generator outdoor generator  4,900 Bells  1,225 Bells  Timmy  Nook's Cranny Outdoors - No 1.0×1.0
1,298 Picnic basket picnic basket  1,300 Bells  325 Bells  Timmy  Nook's Cranny Outdoors / Resort - No 1.0×1.0
1,327 Plastic canister plastic canister  680 Bells  170 Bells  Timmy  Nook's Cranny Workshop / Garden - No 1.0×1.0
1,613 Sleeping bag sleeping bag  1,400 Bells  350 Bells  Timmy  Nook's Cranny Outdoors Bed No 2.0×1.0
1,629 Smoker smoker  5,500 Bells  1,375 Bells  Timmy  Nook's Cranny Outdoors - No 1.0×1.0
1,825 Tin bucket tin bucket  1,000 Bells  250 Bells  Timmy  Nook's Cranny Workshop / School - No 1.0×1.0
1,830 Tissue box tissue box  180 Bells  45 Bells  Timmy  Nook's Cranny Living room / Office - No 1.0×1.0
1,842 Toolbox toolbox  1,800 Bells  450 Bells  Timmy  Nook's Cranny Workshop - No 1.0×1.0
Includes data sourced from the Data Spreadsheet for Animal Crossing New Horizons, compiled and edited by 6480, noizhub, Ricky, chaiinchomp, saberslime, robotic_scarab, mollumisc, sunmarsh, kyrokey, obstinateRixatrix, jackiwi, Zalex, SuperHamster, kait, hyuum, Azarro, Czarcasm, cinnamon_swirlix, astronomyfortwo, Welcius, glowtopia, BriKun, Alyrei, dodocodes.com, StevieCoops, sneeze, Shiny190, TwistedPeach, LavaToaster, capstone, vmario, rocklamp, Alexis, Aeon, and PanchamBro.

Staff[edit]

  • Tom NookCEO of Nook Inc.

  • Timmy and TommyAssistants (prior to opening of Nook's Cranny)

  • IsabelleAssistant (upgraded building)

Gallery[edit]

  • Resident Services before being upgraded

  • Opening ceremony of the Resident Services building

  • Map icon (tent)

  • Small map icon (tent)

  • Map icon (building)

  • Small map icon (building)

  • Isabelle receives a villager complaint from the player

  • Isabelle announces about her parents

  • The player after requesting Isabelle to change the flag

  • NH Isabelle NookPhone.jpg
  • Isabelle is seen dusting

  • Isabelle announcing her sock was found

  • NH Leaving Greetings.jpg

Trivia[edit]

  • The flowers displayed in a pot on Isabelle's side of the counter of Resident Services are seasonal: orange tulips are seen in spring, red roses during the summer, pink cosmos in fall, and blue pansies in winter.
  • The mat on the Construction Consultation Counter features an image of the house customization screen, and the mat on the Civic Consultation Counter features an image of the map screen.

Names in other languages[edit]

Japanese 案内所An'naisho Information Office
Korean 안내소Annaeso Information Bureau
Simplified Chinese 服务处Fúwù chù Service Office
Traditional Chinese 服務處Unknown Service Office
Russian Бюро услугByuro uslug Service Bureau
Dutch Servicebalie Service Counter
German Servicecenter Service Center
European Spanish Oficina de gestión vecinal Neighborhood Management Office
European French Bureau des residents Residents' Office
Italian Centro servizi Service Center

Notes[edit]

  1. Except December 31
Locations
World
Structures
Transit facilities
Civic facilities
General store
Merchants
Entertainment
Spin-off and DLC locations
Facilities
Pocket Camp
Animal Crossing: New Horizons
DLC
New special characters
New villagers
Locations
Geography, flora, & structures
Events
New gameplay elements
Item lists
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Tag » When Does Resident Services Upgrade