Ticketmaster Customer Service Phone Number (800) 653-8000 ...

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Ticketmaster Phone Numbers and Emails

Toll-Free Number:

• 1 (800) 653-8000

Call customer service Send Message

Customer Service:

• 1 (310) 867-7000 International
• 1 (800) 943-4327 TDD
• 1 (800) 842-7112 TicketExchange
• 1 (866) 448-7849 Ticketmaster Express

Sales/ Reservations:

• 1 (800) 745-3000 Ticket Sales
• 1 (800) 982-2787 US Arts Sales

Ticketmaster Emails:

Customer Service App Support, Developers Inquiry, TicketExchange Legal Informal Dispute Resolution, Privacy Inquiries Media [email protected] [email protected] DMCA Inquiries [email protected] Trademark Inquiries [email protected] Opt-out of Marketing Emails phone numbers and emails Advertisements

Ticketmaster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Ticketmaster Customer Service Rating 4.3 out of 5 Contact Method Distribution 99% phone, 1% email Most Popular Ticketmaster Phone Number 1 (800) 653-8000 Most Popular Ticketmaster Email Address [email protected] Average Hold Time 00:06:07 Average Calls duration 5 minutes Call Volume by Day sun mon tue wed thu fri sat View full overview › Ticketmaster Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Ticketmaster Customer Service Rating	4.3 out of 5
Contact Method Distribution	99% phone, 1% email
Most Popular Ticketmaster Phone Number	1 (800) 653-8000
Most Popular Ticketmaster Email Address	[email protected]
Average Hold Time	00:06:07
Average Calls duration	5 minutes
Overall Customer Sentiment	Mostly satisfied
Ticketmaster Live Agent Availability	11% of callers successfully reach a real person
Common Reasons for Contact	Product/ service, request for information and refund
Issue Resolution Rate	Low (4% reported full resolution)
Customer Effort Score	Medium Effort
Prepare before the call to Ticketmaster	First and last name, order id or tracking number or email

Call Volume by Day sun mon tue wed thu fri sat Close

How to Contact Ticketmaster?

Winnie Murugi PissedConsumer Reporter 03/12/2026

How To Call Ticketmaster Support?

Unfortunately, the Ticketmaster phone number isn’t stated on the contacts page. You may find it on the Ticketmaster Twitter page. It is 800-653-8000. However, users face difficulties calling that number since they have to wait long for a response. Alternatively, you can email Ticketmaster fun support through the contact us page. You should get a reply within twelve hours.

How To Contact Ticketmaster Customer Service Directly?

If you need help with your existing order, you can contact Ticketmaster customer service directly through the company websitein just a few steps:

• Log in to your account by clicking the Sign In button in the top right corner of the homepage and providing your credentials.
• In your profile, select the order you need assistance with.
• Click the Contact Us button.
• Follow the prompts and describe your issue to connect with a Ticketmaster customer care representative.

Please note that Ticketmaster support representatives are available Monday through Friday from 9 am to 12 am Eastern time.Before dialing the Ticketmaster phone number, check the company website and look for the FAQ section. The company's help page offers a lot of step-by-step guides and helps with articles for consumers. Choose the relevant topic and enter the key phrase of your issue into the search bar. You’ll get a list of available results.

How To Contact Ticketmaster Via Social Media?

You will have trouble finding the Ticketmaster live chat option on the company website. As an alternative, you may try to reach out to Ticketmaster customer care through @Ticketmaster on Twitter or a direct message on Instagram. Unfortunately, you can’t send messages on Facebook, but you can comment on the company posts. The Ticketmaster live chat options on social media allow you direct access to help. Take time to go into more detail about your problem. The support agents will provide you with an effective solution faster, having the right information. Be ready to state your account details.

What Is Ticketmaster's Customer Service Email Address?

Company does not provide an email address.To send an email to the Ticketmaster, use the “Contact Us” form on their website.

What Are Ticketmaster's Customer Service Hours?

Ticketmaster’s phone support is available Monday through Friday from 9 am to 8.30 pm (local time);from 9 am to 7 pm (local time) on Saturday and from 9 am to 6 pm (local time) on Sunday.

How Do I File A Complaint With Ticketmaster Customer Service?

To complain about Ticketmaster, call 1-800-653-8000 or fill out an online form on the Ticketmaster website.

How To Delete A Ticketmaster Account?

To close your account, send a request through the “Privacy Form” on the Ticketmaster website.

How To Get A Refund On Ticketmaster?

It’s possible to get a refund only if the event organizer approves refunds. If so, you will see a “Request Refund” button in your online account.

How To Cancel Ticketmaster Tickets?

To cancel your tickets, follow these steps:

1. Log in to your account.
2. Select “My tickets” under the “Profile”.
3. Select the tickets you want to cancel and click “Cancel”.

Contact Information

Ticketmaster Website:

• www.ticketmaster.com

Ticketmaster Help Center:

• Visit contact page

Corporate Office Address:

Ticketmaster LLC 9348 Civic Center Dr. Beverly Hills, California 90210 United States

Help in Social Networks:

• Facebook
• Pinterest
• Instagram
• Twitter
• Linkedin
• Youtube

Other Info (opening hours):

Support Hours:

Monday - Sunday: 9:00am - 12:00pm (EST)

Mailing Address:

Ticketmaster

Attn: Fan Support

1000 Corporate Landing

Charleston, WV 25311

More contact details

Summary of Ticketmaster Customer Service Calls

330K TOTALCALLS 05:11 AVG CALLDURATION 4% ISSUESRESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ticketmaster?

Product/ Service Question:

• 1d ago “Wheelchair accessible”
• 1d ago “Wheelchair accessible tickets”
• 3d ago “Unable to transfer purchased tickets due to my phone number change”

Request for Information Question:

• 2d ago “To request a refund on a cancel show”
• 6d ago “Trying to find out about Laverne Crawford at the Colosseum when will he be playing?”
• 6d ago “Questions about my tickets.”

Refund Question:

• 1d ago “Refund for tickets”
• 3d ago “Refund”
• 20d ago “Refund for second Barry Manillow cancellation”

Account Question:

• 3d ago “Can’t reset password”
• 5d ago “Login in”
• 5d ago “Account”

Payments and Charges Question:

• 5d ago “Soul concert tickets never got paid. The money went to a completely different person that I’ve never heard of and never came to me or went to the card. I purchased the tickets with And. I have yet to see the money come back to me”
• 8d ago “Credit card”
• 9d ago “Payment”

Shipping and Delivery Question:

• 9d ago “Did not get confirmation for parking space”
• 10d ago “I never received my tickets to the concert at Barclays to see Elevation Worship on Wednesday, February 25”
• 11d ago “I did not receive my ticket yet”

Return/ Replace Question:

• 14d ago “Would like to change seats”
• 17d ago “I have to change the phone number to my account”
• 23d ago “Seat change”

Activation/ Cancellation Question:

• 15d ago “Need to cancel my payment plan and get a refunddownload”
• 17d ago “Order cancelled”
• 18d ago “Barry manilow cancelled show need tefund”

Website/ Application Question:

• 3d ago “Cannot get tix on your site”
• 7d ago “Ticket for BTS concert is ready for download but the ticket is wrong”
• 8d ago “Can’t download tickets”

Cards Question:

• 2M ago “Bought something came out of my card but purchase is not coming up”
• 5M ago “Wanna use gift card”
• 9M ago “Lost card”

Staff Question:

• 7M ago “Dissatisfied service”
• 9M ago “Customer service”
• 11M ago “Speek customer service”

Employment Question:

• 1M ago “Didn’t receive and email with my tickets I ordered off stubhub”
• 1M ago “Tickets from stubhub did not transfer”
• 5M ago “Need copy of my 1099-k”

Other Question:

• 1d ago “Need race tickets”
• 1d ago “Having problems accepting my tickets for a concert tonight”
• 2d ago “Tickets verified”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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