WF-1000XM3 | Help Guide | Pairing And Connecting With An IPhone

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Pairing and connecting with an iPhone

The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.

Before you start the pairing operation, make sure that:

• The iPhone is placed within 1 m (3 feet) of the headset.
• The headset is charged sufficiently.
• The operating instructions of the iPhone is in hand.

1. Remove both units of the headset from the charging case.

   

   The headset turns on automatically. Check that the indicator (blue) flashes.

2. Enter pairing mode on this headset.

   When you pair the headset with a device for the first time after purchase or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically if you remove the headset from the charging case. In this case, wear the headset and proceed to step 3. When you pair a second or subsequent device (if the headset has pairing information for other devices), put the headset in both ears, then hold your fingers to the touch sensors on both the left and right units for about 7 seconds.

   

   You will hear voice guidance “Bluetooth pairing” from the left unit.

3. Unlock the screen of the iPhone if it is locked.
4. Select the Bluetooth setting on the iPhone.
   1. Select [Settings].
   2. Touch [Bluetooth].

      

   3. Touch the switch to turn on the Bluetooth function.

      

5. Touch [WF-1000XM3].

   

   If passkey (*) input is required, input “0000”.

   The headset and iPhone are paired and connected with each other. You will hear voice guidance “Bluetooth connected” from the left unit.

   If they are not connected, see “Connecting to a paired iPhone ”.

   If [WF-1000XM3] does not appear on the display, try again from step 4.

   *A Passkey may be called “Passcode”, “PIN code”, or “Password”.

Hint

• The above procedure is an example. For more details, refer to the operating instructions supplied with the iPhone.
• To delete all Bluetooth pairing information, see “Initializing the headset to restore factory settings”.

Note

• When registering a device (pairing), [WF-1000XM3], [LE_WF-1000XM3], or both may be displayed on the connecting device. When both or [WF-1000XM3] is displayed, select [WF-1000XM3]; when [LE_WF-1000XM3] is displayed, select [LE_WF-1000XM3].
• If pairing is not established within 5 minutes, pairing mode is canceled. In this case, start the operation over from step 1.
• Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:
  • Pairing information has been deleted after repair, etc.
  • When a 9th device is paired.The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device.
  • When the pairing information for the headset has been deleted from the Bluetooth device.
  • When the headset is initialized.All of the pairing information is deleted. In this case, delete the pairing information for the headset from the Bluetooth device and then pair them again.
• The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.

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Related Topic

• Wearing the headset
• How to make a wireless connection to Bluetooth devices
• Connecting to a paired iPhone
• Listening to music from a device via Bluetooth connection
• Disconnecting Bluetooth connection (after use)
• Initializing the headset to restore factory settings

• Getting started
  • What you can do with the Bluetooth function
  • About voice guidance
  • Supplied accessories
    • Checking the package contents
    • Replacing the earbuds
    • When you have finished using the headset
  • Parts and controls
    • Location and function of parts
    • About the indicator
  • Wearing the headset
    • Wearing the headset
    • Using only one unit of the headset
    • About the touch sensor
  • Power/Charging
    • Charging the headset
    • Available operating time
    • Checking the remaining battery charge
    • Turning on the headset
    • Turning off the headset
• Making connections
  • How to make a wireless connection to Bluetooth devices
  • Easy setup with app
    • Connecting with the “Sony | Headphones Connect” app
  • Android smartphone
    • Pairing and connecting with an Android smartphone
    • Connecting to a paired Android smartphone
    • One-touch connection (NFC) with an Android smartphone
    • Disconnecting the Android smartphone with one-touch (NFC)
    • Switching the device by one-touch (NFC)
  • iPhone (iOS devices)
    • Pairing and connecting with an iPhone
    • Connecting to a paired iPhone
  • Disconnecting Bluetooth connection (after use)
• Listening to music
  • Listening to music via a Bluetooth connection
    • Listening to music from a device via Bluetooth connection
    • Controlling the audio device (Bluetooth connection)
    • Disconnecting Bluetooth connection (after use)
  • Noise canceling function
    • What is noise canceling?
    • Using the noise canceling function
  • Listening to ambient sound
    • Listening to ambient sound during music playback (Ambient Sound Mode)
    • Listening to ambient sound quickly (Quick Attention Mode)
  • Sound quality mode
    • About the sound quality mode
  • Supported codecs
  • About the DSEE HX function
• Making phone calls
  • Receiving a call
  • Making a call
  • Functions for a phone call
  • Disconnecting Bluetooth connection (after use)
• Using the voice assist function
  • Using the Google Assistant
  • Using Amazon Alexa
  • Using the voice assist function (Google app)
  • Using the voice assist function (Siri)
• Using the apps
  • What you can do with “Sony | Headphones Connect” app
  • Installing “Sony | Headphones Connect” app
  • Accessing support information from the “Sony | Headphones Connect” app
  • Updating the headset software
• Important information
  • Precautions
  • License notice
  • Trademarks
  • Customer support websites
• Troubleshooting
  • What can I do to solve a problem?
  • Power/Charging
    • Unable to turn on the headset.
    • Charging cannot be done.
    • Charging time is too long.
    • The headset cannot be charged even if connecting the charging case to a computer.
    • The remaining battery charge of the headset is not displayed on the screen of smartphone.
  • Sound
    • No sound
    • Low sound level
    • There is a difference in volume between the left and right sides, insufficient low-frequency sound.
    • Low sound quality
    • Sound skips frequently.
    • The noise canceling effect is not sufficient.
  • Bluetooth
    • Pairing cannot be done.
    • One-touch connection (NFC) does not work.
    • Unable to make a Bluetooth connection.
    • Distorted sound
    • The Bluetooth wireless communication range is short, or the sound skips.
    • The headset does not operate properly.
    • Cannot hear a person on a call.
    • Low voice from callers
  • Resetting or initializing the headset
    • Resetting the headset
    • Initializing the headset to restore factory settings