37 Reviews Of - Sitejabber

I called for assistance to open my certificates. I paid to have them expedited in a combo package. The representative gave me info to open the certificates and then asked for other info, I told her I was not interested in giving my info over phone, she began to get frustrated at my refusal and began to talk rudely to me. I took my documents to court and then was told I needed the other document. I called for assistance and the lady began yelling at me and cutting me off whenever I tried to answer her questions. I asked to talk to a supervisor, she put me on hold for 10 min. Returned saying the supervisor did not have time. She changed her tone but again refused to allow me to answer her questions. This is unacceptable for a customer representative. I told her I would send review of situation as this is not how you assist people.

Products used:I paid extra for dual package and expedited delivery.

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